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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Fortra Vityl IT & Business Monitoring Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Baylor Scott & White Health Healthcare 57000 $16.4B United States Fortra Fortra Vityl IT & Business Monitoring IT Service Management 2006 n/a
In 2006, Baylor Scott & White Health deployed Fortra Vityl IT & Business Monitoring within its IT Service Management tooling to centralize capacity planning and enterprise monitoring for its Texas hospital and regional clinics. The deployment targeted prediction of capacity needs and protection of clinical IT services across hospital campuses and outpatient sites. The implementation used the Fortra Vityl Capacity Management module to model resource utilization, forecast server and storage demand, and support planned server consolidation activities. Fortra Vityl IT & Business Monitoring was configured to produce service-level dashboards and align capacity metrics with clinical service availability requirements, providing visibility into peak load behavior and operational headroom. Operational scope covered hospital data centers and regional clinic infrastructures, with monitoring focused on the servers that underpin electronic clinical systems. The solution functioned as an enterprise monitoring and capacity planning layer inside the broader IT Service Management practice to inform consolidation and procurement decisions. Governance was adjusted to incorporate capacity forecasting into operational readiness reviews and change planning cycles, improving prediction accuracy and operational readiness. The deployment explicitly aimed to protect clinical IT services by surfacing capacity risks before they affected patient-facing systems.
Law School Admission Council Professional Services 300 $30M United States Fortra Fortra Vityl IT & Business Monitoring IT Service Management 2007 n/a
In 2007 Law School Admission Council implemented Fortra Vityl IT & Business Monitoring to strengthen capacity planning and operational visibility for peak LSAT and application processing, signaling an IT Service Management initiative focused on availability and forecasting across North America. The deployment targeted service-level monitoring and capacity workflows, positioning Fortra Vityl IT & Business Monitoring as the central platform for correlating infrastructure capacity with line-of-business processing schedules. The implementation included explicit use of Vityl Capacity Management alongside IT Service Optimization ITSO, with configuration for capacity forecasting, scenario modeling and scheduled provisioning to support high-volume exam events. Vityl Capacity Management was applied to create staged capacity plans and rolling forecasts, while IT Service Optimization provided process automation for workload management and capacity-triggered actions. Operational coverage extended to disaster-recovery planning and peak processing windows across North America, and the deployment leveraged Vityl IT & Business Monitoring capabilities for continuous service-level monitoring and IT to business reporting. The platform aggregated performance and capacity signals to inform scheduling decisions for application processing and disaster recovery exercises. Governance was organized around staged rollouts tied to LSAT cycles and capacity review cadences, enabling operational teams to validate provisioning without creating processing backlogs. The case references measurable capacity forecasting and no processing backlogs as outcomes of the rollout, reflecting a focus on process orchestration between IT operations and application processing teams.
Visa UK Banking and Financial Services 2195 $4.0B United Kingdom Fortra Fortra Vityl IT & Business Monitoring IT Service Management 2006 n/a
In 2006, Visa UK deployed Fortra Vityl IT & Business Monitoring within its IT Service Management portfolio to provide capacity planning and availability assurance for its European payments processing environment. The implementation emphasized Vityl Capacity Management capabilities to produce performance models, forecast demand, and inform infrastructure consolidation decisions. Configuration focused on capacity planning and performance management functionality, including workload modeling, scenario-based simulation, and reporting to translate infrastructure metrics into service-level visibility and business-impact insights. Fortra Vityl IT & Business Monitoring was used to align infrastructure configuration with peak transaction patterns and to give operations and capacity teams actionable forecasts. Operational coverage extended across Visa UK and broader European payments infrastructure, supporting payment-processing operations and infrastructure planning for server consolidation initiatives. The tooling fed planning cycles that guided consolidation choices and capacity provisioning to ensure uninterrupted processing during high-volume events. Governance practices centered on using modeled forecasts to drive consolidation programs and operational runbooks for peak handling. Outcomes stated by the customer included accurate capacity modeling, major server consolidation, and the ability to process peaks of 730 tps without disruption.
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FAQ - APPS RUN THE WORLD Fortra Vityl IT & Business Monitoring Coverage

Fortra Vityl IT & Business Monitoring is a IT Service Management solution from Fortra.

Companies worldwide use Fortra Vityl IT & Business Monitoring, from small firms to large enterprises across 21+ industries.

Organizations such as Baylor Scott & White Health, Visa UK and Law School Admission Council are recorded users of Fortra Vityl IT & Business Monitoring for IT Service Management.

Companies using Fortra Vityl IT & Business Monitoring are most concentrated in Healthcare, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.

Companies using Fortra Vityl IT & Business Monitoring are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Fortra Vityl IT & Business Monitoring across Americas, EMEA, and APAC.

Companies using Fortra Vityl IT & Business Monitoring range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Fortra Vityl IT & Business Monitoring include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Fortra Vityl IT & Business Monitoring customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of IT Service Management.