List of Fuel Cycle Customers
Los Angeles, 90025, CA,
United States
Since 2010, our global team of researchers has been studying Fuel Cycle customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fuel Cycle for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fuel Cycle for Customer Experience include: Ulta Beauty, a United States based Retail organisation with 20000 employees and revenues of $11.21 billion, First National Bank of Omaha, a United States based Banking and Financial Services organisation with 4500 employees and revenues of $1.50 billion, Trusted Media Brands, Inc, a United States based Media organisation with 450 employees and revenues of $200.0 million and many others.
Contact us if you need a completed and verified list of companies using Fuel Cycle, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fuel Cycle customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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First National Bank of Omaha | Banking and Financial Services | 4500 | $1.5B | United States | Fuel Cycle | Fuel Cycle | Customer Experience | 2019 | n/a |
In 2019, First National Bank of Omaha implemented Fuel Cycle to build a customer research panel and accelerate customer-experience and product insights for banking and financial-services teams in the United States. The Fuel Cycle implementation targeted owned panel creation and iterative research workflows, aligning panel recruitment, survey orchestration, and rapid feedback collection to Customer Experience objectives.
After adoption FNBO reported dramatically faster time-to-insight, with most responses arriving in 24 to 36 hours versus prior multi-week timelines, allowing the insights team to deliver actionable recommendations rapidly. Operational scope focused on insights, product, and customer-experience teams across the bank, and governance shifted toward a faster iterative research cadence that integrated panel findings into product and CX decision workflows.
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Trusted Media Brands, Inc | Media | 450 | $200M | United States | Fuel Cycle | Fuel Cycle | Customer Experience | 2016 | n/a |
In 2016, Trusted Media Brands implemented Fuel Cycle Community, deploying the Fuel Cycle platform to create a branded online forum called The Inner Circle for frequent audience engagement across its U.S. brands. The implementation used the Fuel Cycle platform as a Customer Experience channel to centralize ongoing qualitative and quantitative feedback for editorial, advertising, and product teams.
The deployment emphasized community-based research workflows, combining moderated discussion, survey instruments, and recurring research activities to surface audience preferences and content reactions. These Customer Experience capabilities were configured to support structured research around editorial planning, advertising proposition testing, and product development input.
Operational coverage extended across Trusted Media Brands editorial, advertising, and product functions for U.S. titles such as Reader's Digest and Taste of Home, with internal teams accessing the community for rapid insight cycles. Governance centered on recurring study design and cadence managed by editorial and audience teams, enabling frequent research touchpoints rather than one-off studies.
The Inner Circle achieved high participation rates and sustained use, supporting more than 150 annual research activities and informing editorial decisions, boosting reader engagement, and shaping advertiser value propositions as reported by Trusted Media Brands.
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Ulta Beauty | Retail | 20000 | $11.2B | United States | Fuel Cycle | Fuel Cycle | Customer Experience | 2020 | n/a |
In 2020 Ulta Beauty implemented Fuel Cycle as a Customer Experience platform to power its Beauty Board online community, providing continuous consumer insight for product, marketing, and customer-experience decisioning in the United States. Fuel Cycle is referenced as the community and research engine that consolidated recurring quantitative and qualitative feedback into a single engagement channel for U.S. shoppers.
The implementation emphasized community-based research capabilities, including online community engagement, rapid survey orchestration, and qualitative discussion and diary workflows common to Customer Experience applications. Ulta used Fuel Cycle to shorten research cycles, enabling faster turnaround on surveys and qualitative activities and supporting real-time tracking of consumer sentiment during the COVID era.
Operationally the Beauty Board fed decision workflows across product development, marketing messaging, and customer experience teams in the U.S., creating a centralized insight pipeline for faster iteration. Governance and process changes focused on shifting ad hoc research cadence to continuous community-led research, increasing participation rates and accelerating many research tasks from weeks to hours.
Outcomes reported by Ulta include higher participation rates and the ability to move many research activities from multiweek timelines to hour-level turnaround, which supported rapid adjustments to messaging and product decisions during the pandemic. Fuel Cycle served as the persistent Customer Experience platform enabling that accelerated insight-to-decision loop.
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