List of Fullstory Mobile Analytics Customers
Atlanta, 30309, GA,
United States
Since 2010, our global team of researchers has been studying Fullstory Mobile Analytics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Fullstory Mobile Analytics for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Fullstory Mobile Analytics for Analytics and BI include: JetBlue, a United States based Transportation organisation with 23000 employees and revenues of $9.28 billion, ServiceTitan, a United States based Professional Services organisation with 3049 employees and revenues of $772.0 million, Arquien De Oriente, a Mexico based Construction and Real Estate organisation with 33 employees and revenues of $1.1 million and many others.
Contact us if you need a completed and verified list of companies using Fullstory Mobile Analytics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Fullstory Mobile Analytics customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arquien De Oriente | Construction and Real Estate | 33 | $1M | Mexico | FullStory | Fullstory Mobile Analytics | Analytics and BI | 2024 | n/a |
In 2024 Arquien De Oriente implemented Fullstory Mobile Analytics within the Analytics and BI category to instrument native mobile apps and CRM-oriented user journeys in the United States. The deployment focused on in-app instrumentation for iOS native apps and analytics workflows tied to customer relationship touchpoints, aligning the Fullstory Mobile Analytics implementation with product and support use cases.
The implementation explicitly used Funnels, Session Replay, and Custom Events to capture iOS metrics, configuring funnel analysis for CRM-oriented flows, session replay for reproducible issue diagnostics, and custom event schemas to surface quantifiable user interactions. Fullstory Mobile Analytics was configured to record event-level telemetry and session replays that map to user journeys, enabling diagnostic and behavioral analysis across mobile touchpoints.
Operational coverage targeted the companys mobile product and customer support workflows in the United States, with instrumentation applied to native iOS releases and CRM-oriented journeys rather than backend enterprise systems. The scope emphasized mobile UX and support resolution processes, aligning analytics signals to the teams responsible for incident triage and customer experience.
The case study reports concrete outcomes from the Fullstory Mobile Analytics deployment, including a 25% reduction in time-to-resolution for mobile issues and a 20% increase in customer satisfaction. These outcomes were tied directly to the use of Funnels, Session Replay, and Custom Events for iOS instrumentation and to the operational focus on CRM-oriented mobile journeys.
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JetBlue | Transportation | 23000 | $9.3B | United States | FullStory | Fullstory Mobile Analytics | Analytics and BI | 2024 | n/a |
In 2024, JetBlue implemented FullStory Mobile Analytics to monitor digital booking, payment, and check-in flows across its customer-facing channels in the United States. The deployment placed FullStory Mobile Analytics into JetBlue's Analytics and BI practice to capture session level behavior and event telemetry across web and mobile touchpoints for booking, payment, and check-in business functions.
Configuration emphasized event capture, funnel analysis, and session replay capabilities to surface friction in checkout and check-in workflows and to instrument A/B tests. FullStory Mobile Analytics was likely applied to mobile booking and check-in flows given the cross-channel scope, while web instrumentation captured payment validation and form interactions.
Operational coverage centered on digital product, customer experience, and e-commerce teams supporting United States channels, with centralized analytics ownership to enforce instrumentation standards and consistent event schemas for experiments. The project drove a reduction in payment errors by 20 percent and decreased time to insight on A/B tests by approximately 50 percent as reported in the implementation notes.
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ServiceTitan | Professional Services | 3049 | $772M | United States | FullStory | Fullstory Mobile Analytics | Analytics and BI | 2023 | n/a |
In 2023, ServiceTitan implemented Fullstory Mobile Analytics to centralize behavioral telemetry across its SaaS product and support workflows. The deployment targeted product and support teams in the United States and extended visibility to cross-platform user journeys that include mobile interactions.
Fullstory Mobile Analytics was configured to capture session replay and funnel analysis, providing session level instrumentation and event-based behavioral analytics across product areas. Configuration and implementation work emphasized Analytics and BI capabilities such as behavioral analytics, event stream analysis, and session reconstruction to support reproduction of user issues and product usage analysis.
The implementation included an Anywhere/Snowflake integration to surface session and event data in the company data warehouse for consolidated analysis. That integration enabled behavioral data to be queried alongside product telemetry and supported cross-team debugging workflows between product engineering and support.
Governance focused on operationalizing session replay into support triage and product investigation workflows, with role based access controls for product and support engineers. The rollout produced explicit operational outcomes, saving more than 100 hours and speeding issue resolution for product and support teams in the United States.
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Buyer Intent: Companies Evaluating Fullstory Mobile Analytics
- NextRow Digital, a United States based Professional Services organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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