List of FUSE Mobility Customers
Melbourne, 3025, VIC,
Australia
Since 2010, our global team of researchers has been studying FUSE Mobility customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FUSE Mobility for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FUSE Mobility for Field Service Management include: Fulton Hogan, Ltd., a New Zealand based Construction and Real Estate organisation with 10000 employees and revenues of $4.25 billion, Sydney Water, a Australia based Utilities organisation with 3495 employees and revenues of $2.10 billion, Watercare Services Limited, a New Zealand based Utilities organisation with 1100 employees and revenues of $640.0 million, Dunedin City Council, a New Zealand based Government organisation with 848 employees and revenues of $394.0 million and many others.
Contact us if you need a completed and verified list of companies using FUSE Mobility, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The FUSE Mobility customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dunedin City Council | Government | 848 | $394M | New Zealand | FieldForce4 | FUSE Mobility | Field Service Management | 2019 | n/a |
In 2019, Dunedin City Council implemented FUSE Mobility as a Field Service Management application to capture field data for Animal Services and other field teams, moving paper-based inspection and incident records into mobile data collection. FUSE Mobility is used to capture structured forms, photographs, timestamps, and incident notes at point of service to support municipal field operations.
The deployment emphasizes mobile forms, offline data capture, configurable compliance checklists, and job-oriented field workflows that are typical of Field Service Management solutions, enabling field officers to complete inspections and incident workflows on handheld devices. Configuration appears aligned to inspection and evidence capture use cases for local government field work rather than broad enterprise ERP functions.
Operational coverage is centered on Animal Services within Dunedin City Council and extends to field-based local government operations, where vendor mobility materials including a Dunedin City Council Animal Services video illustrate on-the-ground usage. FieldForce4 documentation indicates that FUSE Mobility has been used to improve compliance tracking and response times for field crews as part of the councils move to digital field data capture.
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Fulton Hogan, Ltd. | Construction and Real Estate | 10000 | $4.3B | New Zealand | FieldForce4 | FUSE Mobility | Field Service Management | 2021 | n/a |
In 2021, Fulton Hogan implemented FUSE Mobility as its Field Service Management solution to support contractor and field works management across civil and infrastructure projects in New Zealand. The FUSE Mobility deployment targeted scheduling, job tracking and mobile data capture to connect contractor crews and site teams with centralized job orchestration.
Configuration emphasized mobile-first job records, on-device status updates and structured mobile data capture consistent with Field Service Management capabilities. Implemented modules include scheduling, job tracking and mobile data capture, enabling site supervisors and project teams to allocate crews, record work progress and capture site evidence.
The architecture centralized job orchestration in a backend service while distributing a mobile client to contractor crews across project sites in New Zealand, matching FieldForce4 customer patterns. Operational scope covered field operations, project management, dispatch and site supervision, with rollout and governance organized around project and contractor cohorts to standardize job acceptance, timesheet capture and defect reporting workflows.
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Sydney Water | Utilities | 3495 | $2.1B | Australia | FieldForce4 | FUSE Mobility | Field Service Management | 2020 | n/a |
In 2020, Sydney Water implemented FUSE Mobility from FieldForce4 as a Field Service Management application to digitise field operations for water network maintenance in Australia. The deployment centered on FUSE Mobility modules for scheduling, dispatch, mobile forms and job tracking, aligning the application with maintenance work order lifecycles.
FUSE Mobility was configured as a mobile-first job management layer used by field crews and central dispatch teams, enabling electronic job assignment, status updates and digital inspection forms. Configuration emphasized scheduling and dispatch orchestration, mobile forms for on-site data capture and job-level tracking to replace paper-based workflows.
Operational scope covered water network maintenance teams across Sydney Water, impacting field operations, maintenance management and scheduling functions. Governance and process changes focused on digitised work intake and centralized job visibility, reducing paperwork and improving field productivity as stated by the customer.
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Utilities | 1100 | $640M | New Zealand | FieldForce4 | FUSE Mobility | Field Service Management | 2015 | n/a |
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