List of GENIEE Chat Customers
Geniee
Sumitomo Realty & Dev Shinjuku Oak Twr 5th and 6th Floor 6-8-1 Nishi Shinjuku Shinjuku-ku,
Tokyo, 163-6006,
Japan
Tokyo, 163-6006,
Japan
81 3 5909 8181
Media
346
$126M
Since 2010, our global team of researchers has been studying GENIEE Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GENIEE Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GENIEE Chat for Chatbots and Conversational AI include: Mynavi Works, a Japan based Professional Services organisation with 508 employees and revenues of $100.0 million, Taniguchi Koumuten, a Japan based Construction and Real Estate organisation with 105 employees and revenues of $15.0 million, TTM BANGKOK, a Thailand based Professional Services organisation with 50 employees and revenues of $5.0 million, Yutaka Fine Pack, a Japan based Manufacturing organisation with 30 employees and revenues of $3.0 million, World Sports Community, a Japan based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using GENIEE Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GENIEE Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mynavi Works | Professional Services | 508 | $100M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Mynavi Works implemented GENIEE Chat on its Mynavi-job20s.jp website. GENIEE Chat, categorized as Chatbots and Conversational AI, was deployed to provide candidate engagement and front-line customer interaction capabilities for the company’s recruitment site.
The deployment was delivered as an on-site conversational interface embedded in the career site, with configuration focused on scripted conversational flows, FAQ automation, candidate qualification prompts, and lead capture dialogs. GENIEE Chat was configured to handle common candidate inquiries and to escalate or hand off sessions to human agents when conversations required human intervention, reflecting standard chatbot intent and fallback handling patterns.
Operational coverage centers on the Mynavi Works candidate-facing web channel and the company’s customer engagement function related to job seekers and recruitment services. Administration and content management are organized around conversational script updates, intent tuning, and knowledge base maintenance to keep bot responses aligned with recruiting content on the site.
Governance for the GENIEE Chat implementation emphasizes ongoing conversation quality management and iterative script refinement, with monitoring of conversation logs and tuning of intents as the primary maintenance activities. The narrative positions Mynavi Works GENIEE Chat Chatbots and Conversational AI Business Function as a web-first conversational layer supporting candidate interactions on the Mynavi Works recruitment property.
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Taniguchi Koumuten | Construction and Real Estate | 105 | $15M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Taniguchi Koumuten deployed GENIEE Chat on its public website. The deployment positions GENIEE Chat as a customer-facing Chatbots and Conversational AI front end to handle web inquiries, guided Q&A, and initial lead capture for the company’s construction and real estate services. The implementation uses an embedded web widget to surface conversational flows while visitors browse property and service pages, and GENIEE Chat is configured to present property details, appointment prompts, and contact capture interactions.
Configuration work emphasized conversational flow design, FAQ scripting, intent mapping, and handover triggers to human staff, with content and workflow ownership assigned to internal operations and sales teams. Operational scope focuses on customer service and sales functions on the company website in Japan, where complex inquiries are routed to office personnel for follow up. Governance centers on ongoing conversational content updates and workflow rules, and no external system integrations were specified in available sources, reflecting a site-level conversational automation deployment using GENIEE Chat.
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TTM BANGKOK | Professional Services | 50 | $5M | Thailand | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, TTM BANGKOK implemented GENIEE Chat, deploying GENIEE Chat as a Chatbots and Conversational AI solution on its public website. The deployment is a web embedded conversational UI positioned to handle inbound customer inquiries, perform lead capture, and support customer service and sales intake for the professional services firm. Administration and content configuration are managed internally by marketing and operations staff, aligned to a single site deployment consistent with a 50 person organization.
Configuration emphasized conversational flows, FAQ automation, intent recognition, canned responses, and escalation paths to human agents or contact forms, reflecting typical Chatbots and Conversational AI capabilities. GENIEE Chat was set up with a knowledge base driven response model and session level analytics for usage monitoring, with rollout activities covering content authoring, intent training, and iterative tuning. Governance established role based access to the chat console and a content approval workflow to control published responses.
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World Sports Community | Leisure and Hospitality | 10 | $1M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2016 | n/a |
In 2016 World Sports Community implemented GENIEE Chat on its public website, deploying GENIEE Chat as a web-embedded conversational interface to handle customer interactions. The deployment aligns with the Chatbots and Conversational AI category and delivered typical capabilities such as intent recognition, FAQ automation, configurable conversational workflows, and an administrative reporting console for content and conversation management. The configuration reflects a lightweight, site-centric implementation model common for small operators, using the website as the primary engagement channel.
Operational coverage is focused on customer-facing business functions for the Japan-based leisure and hospitality operator, including front-line inquiries, reservation prompts, and basic customer support interactions. Rollout and governance were proportionate to a 10-person organization, with site-level configuration and internal administration by a compact team, and the implementation centered on embedding GENIEE Chat into the company website rather than broad enterprise integrations. The narrative emphasizes the application, its Chatbots and Conversational AI category, and the web-centric scope of the deployment.
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Yutaka Fine Pack | Manufacturing | 30 | $3M | Japan | Geniee | GENIEE Chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Yutaka Fine Pack implemented GENIEE Chat on their website. The deployment uses the GENIEE Chat web chat widget to deliver customer-facing conversational experiences, classified under Chatbots and Conversational AI. The implementation focuses on automated FAQ handling, guided conversational flows and lead capture workflows to manage inbound inquiries from the corporate site. For a 30 employee manufacturing company the deployment is site scoped and lightweight, embedded directly into the public web presence.
Configuration emphasized intent classification, reusable response libraries, session handoff rules and an administrative dashboard for conversation review and basic analytics. Operational ownership is concentrated around customer service and sales touchpoints, supported by governance processes for updating knowledge content and maintaining conversational templates. Rollout and maintenance are managed through the application console, with ongoing content curation and escalation rules to ensure consistent inquiry handling via GENIEE Chat.
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Buyer Intent: Companies Evaluating GENIEE Chat
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating GENIEE Chat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating GENIEE Chat for Chatbots and Conversational AI include:
- Nova Technology Development Hong Kong, a Hong Kong based Communications organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD GENIEE Chat Coverage
GENIEE Chat is a Chatbots and Conversational AI solution from Geniee.
Companies worldwide use GENIEE Chat, from small firms to large enterprises across 21+ industries.
Organizations such as Mynavi Works, Taniguchi Koumuten, TTM BANGKOK, Yutaka Fine Pack and World Sports Community are recorded users of
GENIEE Chat for Chatbots and Conversational AI.
Companies using GENIEE Chat are most concentrated in Professional Services, Construction and Real Estate and Manufacturing, with adoption spanning over 21 industries.
Companies using GENIEE Chat are most concentrated in Japan and Thailand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of GENIEE Chat across Americas, EMEA, and APAC.
Companies using GENIEE Chat range from small businesses with 0-100 employees - 60%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.
Customers of GENIEE Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified GENIEE Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.