List of GetJenny JennyBot Customers
Helsinki, 500,
Finland
Since 2010, our global team of researchers has been studying GetJenny JennyBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GetJenny JennyBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GetJenny JennyBot for Chatbots and Conversational AI include: Seure, a Finland based Professional Services organisation with 14200 employees and revenues of $136.0 million, Lappeenrannan Energia, a Finland based Utilities organisation with 48 employees and revenues of $104.0 million, Umea Energi, a Sweden based Utilities organisation with 400 employees and revenues of $50.0 million, Trade Union Pro, a Finland based Non Profit organisation with 138 employees and revenues of $49.0 million, Hameenlinnan Seudun Vesi, a Finland based Utilities organisation with 66 employees and revenues of $24.0 million and many others.
Contact us if you need a completed and verified list of companies using GetJenny JennyBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GetJenny JennyBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Aqua Palvelu | Professional Services | 52 | $12M | Finland | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2021 | n/a | In 2021, Aqua Palvelu implemented GetJenny JennyBot on its public website. The deployment used GetJenny JennyBot to introduce Chatbots and Conversational AI capabilities for customer service and site visitor engagement, explicitly linking the company, application, category, and business function. The implementation centers on a web chat widget embedded into the corporate site, configured with natural language understanding, intent classification, scripted conversation flows, and a managed FAQ knowledge base. GetJenny JennyBot was configured to route routine inquiries, apply fallback handling, and support administrative content updates and conversation analytics through the vendor console. Operational coverage focused on website-driven customer interactions for Aqua Palvelu in Finland, reflecting a compact footprint consistent with a 52 employee professional services firm. Governance practices described include scheduled content and training data reviews, role based administrative access for the GetJenny JennyBot console, and monitoring workflows to tune conversational intents, with the rollout confined to the website channel and no additional integrations specified. | |
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Furuviksparken | Construction and Real Estate | 49 | $5M | Sweden | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2021 | n/a | In 2021, Furuviksparken deployed GetJenny JennyBot on its public website. The implementation is cataloged under Chatbots and Conversational AI and is focused on automating guest-facing inquiries and visitor information workflows on the site. The GetJenny JennyBot installation uses an embeddable web chat widget and was configured for conversational FAQ automation, intent classification, knowledge base driven responses, and defined fallback paths with human handover triggers. Configuration work emphasized conversational flow design, intent training, response templating, and iterative content tuning consistent with Chatbots and Conversational AI operational practices. Deployment scope centers on the customer-facing website and supports business functions related to guest services, visitor information, and front-line customer inquiries such as opening hours, ticketing guidance, and attraction details. For an organization of approximately 49 employees the architecture aligns to cloud delivered conversational services embedded in the web tier, reducing reliance on on premise components. Governance and rollout followed a web-first release pattern in 2021, with ongoing knowledge base updates and escalation rule management to refine conversational coverage. Operational ownership emphasized regular content review cycles and rule tuning to maintain accuracy of automated responses and manage human escalation paths. | |
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Hameenlinnan Seudun Vesi | Utilities | 66 | $24M | Finland | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2021 | n/a | In 2021, Hameenlinnan Seudun Vesi deployed GetJenny JennyBot on its public website. The GetJenny JennyBot implementation is categorized as Chatbots and Conversational AI and was positioned to support customer-facing digital service interactions for the municipal utilities provider. Configuration centered on conversational design and intent classification, using the GetJenny JennyBot authoring console to script flows for common queries. Typical functional capabilities implemented included FAQ automation, intent recognition, entity extraction, and configured escalation paths to human agents for complex or unresolved inquiries. Architecturally the solution was delivered as a web-embedded conversational agent hosted on the vendor platform, operating at the presentation layer of the website rather than as a declared backend system replacement. Operational coverage focused on customer service and public information delivery through the website channel, addressing billing questions, outage notifications, and service information consistent with utilities customer support workflows. Governance emphasized content management and iterative model training, with administrators responsible for updating conversation scripts and refining intents as new question patterns emerged. Rollout activity referenced deployment to the website channel with ongoing tuning and conversation optimization to align GetJenny JennyBot behavior to municipal utilities use cases. | |
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Leisure and Hospitality | 150 | $20M | Finland | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2021 | n/a |
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Construction and Real Estate | 31 | $5M | Finland | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2022 | n/a |
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Utilities | 48 | $104M | Finland | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 14200 | $136M | Finland | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2021 | n/a |
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Non Profit | 138 | $49M | Finland | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2020 | n/a |
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Utilities | 400 | $50M | Sweden | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2021 | n/a |
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Automotive | 10 | $1M | Sweden | LeadDesk | GetJenny JennyBot | Chatbots and Conversational AI | 2023 | n/a |
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