List of Glassix Customers
Tel Aviv-Yafo, n/a,
Israel
Since 2010, our global team of researchers has been studying Glassix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Glassix for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Glassix for Customer Engagement include: Cellcom Israel, a Israel based Communications organisation with 2779 employees and revenues of $1.33 billion, Castro Model, a Israel based Retail organisation with 2716 employees and revenues of $527.0 million, Max Stock, a Israel based Retail organisation with 2044 employees and revenues of $314.0 million, Golf & Co Group, a Israel based Retail organisation with 2314 employees and revenues of $306.0 million, University of Haifa Israel, a Israel based Education organisation with 2500 employees and revenues of $220.0 million and many others.
Contact us if you need a completed and verified list of companies using Glassix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Glassix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Adika Style | Retail | 445 | $51M | Israel | Glassix | Glassix | Customer Engagement | 2021 | n/a |
Adika Style implemented Glassix in 2021 to add web-based customer engagement capabilities on its ecommerce site. The Glassix deployment is focused on Customer Engagement through an on-site messaging widget and browser-based agent console, providing omnichannel messaging and chat automation aligned with this application category.
Implementation scope centers on customer service and ecommerce support workflows delivered via the company website, with routing and a unified inbox configured for frontline agents. Functional modules observed include live chat, automated bot handoffs to agents, conversation history and session continuity to support order inquiries and post-sale questions, and embedded reporting to align agent workflows with site interactions.
|
 |
Automax Motors | Automotive | 60 | $5M | Israel | Glassix | Glassix | Customer Engagement | 2022 | n/a |
In 2022, Automax Motors deployed Glassix as its Customer Engagement solution on its public website. The Glassix implementation is delivered as an embedded web messaging widget to capture inbound customer inquiries and initiate conversations from site visitors. Deployment is scoped to customer-facing interactions supporting sales and aftersales service workflows at Automax Motors in Israel.
Glassix is configured to provide a cloud-hosted conversation layer with message routing, conversation history, and a centralized inbox to coordinate responses from internal sales and service staff. The implementation aligns the Glassix application with customer engagement and lead capture processes, consolidating web-originated contacts into a single operational channel for frontline teams. Automax Motors Glassix Customer Engagement is positioned to support ongoing digital customer interaction and conversational case handling on the company website.
|
 |
Castro Model | Retail | 2716 | $527M | Israel | Glassix | Glassix | Customer Engagement | 2021 | n/a |
In 2021, Castro Model deployed Glassix as its Customer Engagement application on the corporate e-commerce website. Glassix is implemented as a web-embedded conversational layer to manage live chat and asynchronous messaging, providing unified messaging, routing, and interaction tracking capabilities aligned with Customer Engagement functionality. The deployment centralizes online customer conversations in Glassix to support customer service and online sales support teams at Castro Model.
Deployment architecture is focused on a site-embedded widget coupled with server-side conversation orchestration and agent consoles within Glassix, configured with conversational flows, message templates, and role-based access controls. Operational scope covers Castro Model’s digital storefront in Israel, with the Glassix implementation supporting customer service, order inquiries, product questions, and pre-sales assistance for e-commerce operations. Governance is handled through configuration-driven flow management and centralized conversation history within the Glassix platform to standardize agent workflows and message handling.
|
 |
Cellcom Israel | Communications | 2779 | $1.3B | Israel | Glassix | Glassix | Customer Engagement | 2021 | n/a |
In 2021 Cellcom Israel deployed Glassix as a Customer Engagement application to support web-based customer interactions on its public website. Glassix is implemented on Cellcom's site as the customer-facing web widget and serves as the primary digital entry point for online inquiries and support requests.
The deployment follows a web-embedded architecture with Glassix providing conversational messaging, scripted automation, and agent handoff workflows that are characteristic of Customer Engagement platforms. Configuration emphasis is on real-time messaging, session continuity, and workflow orchestration to move web-originated conversations into agent-managed handling.
Operational scope is focused on Cellcom's website-facing digital customer service and support functions in Israel, with governance and process alignment evident around message routing, escalation paths, and scripted response management. Glassix therefore functions as Cellcom Israel's Customer Engagement tool for online customer service interactions.
|
 |
GEELY Israel | Automotive | 20 | $2M | Israel | Glassix | Glassix | Customer Engagement | 2022 | n/a |
In 2022, GEELY Israel implemented Glassix as a customer-facing engagement layer embedded on its website. The deployment uses Glassix to centralize web-originated customer conversations, positioning the implementation within the Customer Engagement category and focusing on real-time digital customer touchpoints.
Configuration emphasized conversational messaging capabilities native to Glassix, including a web messaging widget, persistent conversation threads, message routing and basic automation such as autoresponders and templated replies. The implementation consolidated inbound queries into a unified conversational inbox and applied conversational workflows and tagging to support agent handling and handoffs consistent with Customer Engagement functional patterns.
Operational scope is concentrated on website-based customer support and sales inquiry handling, with governance structured around a centrally managed inbox and role-based access for a small agent team. Deployment activities centered on embedding Glassix on the site, configuring conversational routing and templates, and instituting lightweight operational procedures for agent use and message handling.
|
 |
|
Professional Services | 20 | $2M | Israel | Glassix | Glassix | Customer Engagement | 2020 | n/a |
|
|
|
|
Retail | 2314 | $306M | Israel | Glassix | Glassix | Customer Engagement | 2021 | n/a |
|
|
|
|
Leisure and Hospitality | 1656 | $127M | Israel | Glassix | Glassix | Customer Engagement | 2022 | n/a |
|
|
|
|
Transportation | 590 | $60M | Israel | Glassix | Glassix | Customer Engagement | 2021 | n/a |
|
|
|
|
Communications | 17 | $2M | Philippines | Glassix | Glassix | Customer Engagement | 2023 | n/a |
|
Buyer Intent: Companies Evaluating Glassix
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||