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List of Global Payments Disputes Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Desjardins Group Banking and Financial Services 55290 $10.6B Canada Global Payments Global Payments Disputes Management Dispute Management 2019 n/a
In 2019 Desjardins Group adopted Global Payments Disputes Management as part of a broader migration of Monetico merchants following Global Payments acquisition of Desjardins' merchant acquiring business. This deployment aligned with the Dispute Management category and was executed within the finance and merchant acquiring scope in Canada under the strategic partnership with Global Payments. The implementation context is documented through Desjardins-specific disputes resources published on the Global Payments merchant portal and linked help pages, which supports the presence of Global Payments Disputes Management in Desjardins merchant operations. Functionally the Global Payments Disputes Management implementation centers on standard dispute lifecycle capabilities typical of Dispute Management systems, including case intake, evidence collection and submission, chargeback representment workflows, and workflow orchestration for merchant and finance users. Configurations reflect merchant-facing help resources and structured dispute handling procedures to support migrated Monetico merchants. Operationally the solution is integrated into Global Payments merchant portal workflows and the broader merchant acquiring and payments processing environment, with direct coverage of Desjardins merchant accounts in Canada and operational impact on acquiring operations, finance teams, and merchant support functions. Rollout and governance combined the migration of Monetico merchants with published portal help content and Desjardins-specific guidance to centralize dispute handling under Global Payments operational processes. The program explicitly included modernization of payments and hardware as part of the migration to Global Payments solutions.
Miller Waste Systems Professional Services 2000 $500M Canada Global Payments Global Payments Disputes Management Dispute Management 2006 n/a
In 2006, Miller Waste Systems began a merchant services partnership with Global Payments to manage point of sale and commercial payments across its Canadian transfer stations and online portals. Global Payments Disputes Management is available to Miller Waste as part of Global Payments merchant tools, and it likely supports chargeback handling and dispute case workflows for finance and operations under the Dispute Management category. The Dispute Management capability is likely configured to provide case level tracking, evidence and document management, chargeback representment workflows, and audit trails tied to transaction records. Configuration inference aligns with standard merchant dispute workflows, including workflow automation for routing cases to finance owners and staging supporting documentation for adjudication. Operationally the payments and dispute handling surface across Miller Waste transfer stations and their online payment portals in Canada, with finance and operations teams acting as primary business stakeholders. The implementation integrates merchant acquiring functions with terminal management and online payment channels to maintain transaction continuity and to feed dispute case data into reconciliation processes. Governance appears to centralize dispute intake and representment under finance, with operations supporting terminal configuration and evidence capture at site level. The Global Payments relationship enabled rapid terminal reconfiguration during COVID and improved transaction throughput, outcomes reported for Miller Wastes payments environment.
State Farm Arena Leisure and Hospitality 250 $60M United States Global Payments Global Payments Disputes Management Dispute Management 2023 n/a
In 2023, State Farm Arena implemented Global Payments Disputes Management as part of a broader Global Payments commerce deployment that modernized venue payments, ticketing, and concessions. The implementation aligns with the Dispute Management category and was deployed alongside POS, ticketing and integrated payments modules across finance and retail operations in the United States. Global Payments Disputes Management was configured to provide core Dispute Management capabilities including case intake, chargeback representment workflows, evidence collection, and structured dispute case tracking. The case study cites EMV adoption and reduced ticketing chargebacks, which implies integrated chargeback handling and automated evidence bundling tied to payment and ticketing transaction records. Architecturally the disputes capability was embedded in the end to end commerce platform, integrating point of sale, ticketing systems and the payments processing layer to enable cross system transaction reconciliation and dispute evidence correlation. Operational coverage focused on venue finance and retail teams, with workflows designed to route dispute cases to ticketing operations and financial operations for representment and resolution. Governance changes emphasized centralized dispute workflow, evidence retention and reporting to monitor ticketing chargeback trends and to operationalize EMV related controls. The broader Global Payments commerce deployment delivered measurable business outcomes including an 11% increase in transactions, 16% higher per visit spend and over 20% revenue growth as reported by Global Payments.
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Buyer Intent: Companies Evaluating Global Payments Disputes Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Global Payments Disputes Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Global Payments Disputes Management for Dispute Management include:

  1. New Media Iv Holdings, a United States based Communications organization with 10 Employees

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FAQ - APPS RUN THE WORLD Global Payments Disputes Management Coverage

Global Payments Disputes Management is a Dispute Management solution from Global Payments.

Companies worldwide use Global Payments Disputes Management, from small firms to large enterprises across 21+ industries.

Organizations such as Desjardins Group, Miller Waste Systems and State Farm Arena are recorded users of Global Payments Disputes Management for Dispute Management.

Companies using Global Payments Disputes Management are most concentrated in Banking and Financial Services, Professional Services and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Global Payments Disputes Management are most concentrated in Canada and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Global Payments Disputes Management across Americas, EMEA, and APAC.

Companies using Global Payments Disputes Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of Global Payments Disputes Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Global Payments Disputes Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Dispute Management.