List of Global Payments Disputes Management Customers
Atlanta, 30326, GA,
United States
Since 2010, our global team of researchers has been studying Global Payments Disputes Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Global Payments Disputes Management for Dispute Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Global Payments Disputes Management for Dispute Management include: Desjardins Group, a Canada based Banking and Financial Services organisation with 55290 employees and revenues of $10.63 billion, Miller Waste Systems, a Canada based Professional Services organisation with 2000 employees and revenues of $500.0 million, State Farm Arena, a United States based Leisure and Hospitality organisation with 250 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Global Payments Disputes Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Global Payments Disputes Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Desjardins Group | Banking and Financial Services | 55290 | $10.6B | Canada | Global Payments | Global Payments Disputes Management | Dispute Management | 2019 | n/a |
In 2019 Desjardins Group adopted Global Payments Disputes Management as part of a broader migration of Monetico merchants following Global Payments acquisition of Desjardins' merchant acquiring business. This deployment aligned with the Dispute Management category and was executed within the finance and merchant acquiring scope in Canada under the strategic partnership with Global Payments. The implementation context is documented through Desjardins-specific disputes resources published on the Global Payments merchant portal and linked help pages, which supports the presence of Global Payments Disputes Management in Desjardins merchant operations. Functionally the Global Payments Disputes Management implementation centers on standard dispute lifecycle capabilities typical of Dispute Management systems, including case intake, evidence collection and submission, chargeback representment workflows, and workflow orchestration for merchant and finance users. Configurations reflect merchant-facing help resources and structured dispute handling procedures to support migrated Monetico merchants. Operationally the solution is integrated into Global Payments merchant portal workflows and the broader merchant acquiring and payments processing environment, with direct coverage of Desjardins merchant accounts in Canada and operational impact on acquiring operations, finance teams, and merchant support functions. Rollout and governance combined the migration of Monetico merchants with published portal help content and Desjardins-specific guidance to centralize dispute handling under Global Payments operational processes. The program explicitly included modernization of payments and hardware as part of the migration to Global Payments solutions.
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Miller Waste Systems | Professional Services | 2000 | $500M | Canada | Global Payments | Global Payments Disputes Management | Dispute Management | 2006 | n/a |
In 2006, Miller Waste Systems began a merchant services partnership with Global Payments to manage point of sale and commercial payments across its Canadian transfer stations and online portals. Global Payments Disputes Management is available to Miller Waste as part of Global Payments merchant tools, and it likely supports chargeback handling and dispute case workflows for finance and operations under the Dispute Management category.
The Dispute Management capability is likely configured to provide case level tracking, evidence and document management, chargeback representment workflows, and audit trails tied to transaction records. Configuration inference aligns with standard merchant dispute workflows, including workflow automation for routing cases to finance owners and staging supporting documentation for adjudication.
Operationally the payments and dispute handling surface across Miller Waste transfer stations and their online payment portals in Canada, with finance and operations teams acting as primary business stakeholders. The implementation integrates merchant acquiring functions with terminal management and online payment channels to maintain transaction continuity and to feed dispute case data into reconciliation processes.
Governance appears to centralize dispute intake and representment under finance, with operations supporting terminal configuration and evidence capture at site level. The Global Payments relationship enabled rapid terminal reconfiguration during COVID and improved transaction throughput, outcomes reported for Miller Wastes payments environment.
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State Farm Arena | Leisure and Hospitality | 250 | $60M | United States | Global Payments | Global Payments Disputes Management | Dispute Management | 2023 | n/a |
In 2023, State Farm Arena implemented Global Payments Disputes Management as part of a broader Global Payments commerce deployment that modernized venue payments, ticketing, and concessions. The implementation aligns with the Dispute Management category and was deployed alongside POS, ticketing and integrated payments modules across finance and retail operations in the United States.
Global Payments Disputes Management was configured to provide core Dispute Management capabilities including case intake, chargeback representment workflows, evidence collection, and structured dispute case tracking. The case study cites EMV adoption and reduced ticketing chargebacks, which implies integrated chargeback handling and automated evidence bundling tied to payment and ticketing transaction records.
Architecturally the disputes capability was embedded in the end to end commerce platform, integrating point of sale, ticketing systems and the payments processing layer to enable cross system transaction reconciliation and dispute evidence correlation. Operational coverage focused on venue finance and retail teams, with workflows designed to route dispute cases to ticketing operations and financial operations for representment and resolution.
Governance changes emphasized centralized dispute workflow, evidence retention and reporting to monitor ticketing chargeback trends and to operationalize EMV related controls. The broader Global Payments commerce deployment delivered measurable business outcomes including an 11% increase in transactions, 16% higher per visit spend and over 20% revenue growth as reported by Global Payments.
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Buyer Intent: Companies Evaluating Global Payments Disputes Management
- New Media Iv Holdings, a United States based Communications organization with 10 Employees
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