List of GOGov Code Enforcement Customers
Islandia, 11749, NY,
United States
Since 2010, our global team of researchers has been studying GOGov Code Enforcement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GOGov Code Enforcement for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GOGov Code Enforcement for Case Management include: City of Hayward, a United States based Government organisation with 910 employees and revenues of $169.0 million, San Ramon Valley Fire Protection District, a United States based Government organisation with 185 employees and revenues of $81.0 million, City of DeSoto, TX, a United States based Government organisation with 471 employees and revenues of $64.0 million, City Of Lincoln, a United States based Government organisation with 75 employees and revenues of $7.0 million and many others.
Contact us if you need a completed and verified list of companies using GOGov Code Enforcement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GOGov Code Enforcement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of DeSoto, TX | Government | 471 | $64M | United States | GOGov | GOGov Code Enforcement | Case Management | 2010 | n/a |
In 2010, the City of DeSoto, Texas deployed GOGov Code Enforcement to manage citizen service requests and municipal code enforcement cases. GOGov Code Enforcement functions as a Case Management application and is accessible to residents through the My DeSoto mobile app and the city web portal.
The implementation explicitly uses the Code Enforcement and Citizen Requests modules to capture intake, document evidence, assign and track cases, and manage remediation workflows for frequent issues such as high grass, illegal parking, and debris in the Dallas County region. Workflows were configured for complaint intake, inspection scheduling, case status updates, and resident surveys, with case records incorporating contact capture and survey feedback.
Operational ownership is held by municipal code compliance staff and citizen services teams who coordinate field inspections and resident communications through the system. The vendor case study documents that the deployment centralized case records and communications in GOGov Code Enforcement and reports increased transparency and resident engagement through improved contact capture and survey mechanisms.
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City of Hayward | Government | 910 | $169M | United States | GOGov | GOGov Code Enforcement | Case Management | 2014 | n/a |
In 2014, City of Hayward implemented GOGov Code Enforcement. GOGov Code Enforcement is a web-based Case Management application used by the CODE ENFORCEMENT DIV to capture complainant information, property detail information, case investigation actions and notes, photos, and related case artifacts. The system is described in the city enterprise system catalog as not storing case data locally, with operational custody held by the code enforcement department.
Functionally the deployment centers on complaint intake and case lifecycle workflows, including complaint capture, case creation, investigation tracking, action and notes recording, and photographic evidence attachments. These modules support standard case management operations for municipal code enforcement, with configurable status tracking and audit trails appropriate for enforcement and administrative review.
The GOGov Code Enforcement implementation is documented to operate alongside and interface with the citys GIS and enterprise infrastructure components listed in the catalog, including ESRI ArcGIS for spatial context, Microsoft SQL Server used for backend data storage and retrieval supporting GIS, ESRI ArcGIS Server for web publishing and data sharing, Microsoft Exchange for email communications, Crywolf Alarm Billing for alarm incident data, Granicus Legistar for legislative business context, HLP Chameleon animal control for cross functional records, and the Accela Access Hayward customer relations module. These connections provide spatial linkage, backend persistence, case notification pathways, and cross system reference to customer and legislative records as described in the source catalog.
Governance and operational cadence are assigned to the CODE ENFORCEMENT DIV as primary data custodian, with supporting IT stewardship for backend GIS and web publishing components. The catalog indicates case and related system data are collected and updated on a daily basis, with some GIS publishing updated weekly, aligning maintenance windows and data refresh patterns across the integrated environment.
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City Of Lincoln | Government | 75 | $7M | United States | GOGov | GOGov Code Enforcement | Case Management | 2021 | n/a |
In 2021, the City Of Lincoln adopted GOGov Code Enforcement and the broader GOGov platform to standardize Citizen Requests/311, Code Enforcement, Citizen Notifications, and Online Permitting. GOGov Code Enforcement is applied as a Case Management solution across municipal workflows in Lincoln, Illinois, and is positioned to support case intake and lifecycle management for the city government.
The deployment configured functional modules for Citizen Requests/311, Code Enforcement, Citizen Notifications, and Online Permitting, enabling structured case tracking, permit application workflows, automated resident notifications, and consolidated case records. Configuration emphasized case lifecycle states, role based case assignment, document attachment and archive, and notification templates aligned to municipal service level expectations.
Operational coverage included the city departments responsible for permitting, code enforcement, and constituent services across the Midwest United States municipality. The platform is used to centralize citizen communication, route 311 requests into enforceable cases, and maintain a single case repository that supports cross departmental visibility and council reporting.
Governance and rollout followed a module by module adoption pattern documented in the vendor case study, with process adjustments to standardize permitting handoffs and case closure procedures. Since implementation the city reports faster citizen response, streamlined permitting workflows and improved reporting to City Council using GOGov’s integrated modules.
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Government | 185 | $81M | United States | GOGov | GOGov Code Enforcement | Case Management | 2024 | n/a |
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Buyer Intent: Companies Evaluating GOGov Code Enforcement
- City Of Burlington Iowa, a United States based Government organization with 10 Employees
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