List of Google Firebase Crashlytics Customers
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Since 2010, our global team of researchers has been studying Google Firebase Crashlytics customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Google Firebase Crashlytics for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Google Firebase Crashlytics for Application Performance Management include: Disney+ Hotstar India, a India based Media organisation with 1700 employees and revenues of $500.0 million, Gameloft, a France based Professional Services organisation with 4700 employees and revenues of $400.0 million, Doodle, a Switzerland based Professional Services organisation with 130 employees and revenues of $28.0 million and many others.
Contact us if you need a completed and verified list of companies using Google Firebase Crashlytics, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Disney+ Hotstar India | Media | 1700 | $500M | India | Google Firebase Crashlytics | Application Performance Management | 2018 | n/a |
In 2018, Disney+ Hotstar India deployed Google Firebase Crashlytics as part of its Application Performance Management tooling to instrument mobile app stability and crash analytics for the Hotstar streaming client. The deployment was led by Hotstar engineering and product teams with a primary focus on improving mobile streaming reliability and user engagement.
Google Firebase Crashlytics was configured to capture real-time crash data and stability signals while Remote Config and A B Testing were used for controlled feature rollouts of new watch screen features. Hotstar used audiences to gate features and disable new UI or playback capabilities on low end devices to avoid stability regressions. The implementation combined crash telemetry with feature flagging to support staged exposures and iterative remediation.
Operational coverage was focused on the India mobile streaming environment and involved engineering, product, and QA workflows for release validation and incident triage. Integrations were explicitly between Google Firebase Crashlytics, Remote Config, and A B Testing to correlate stability events with feature treatments and audience segments. The configuration supported targeted rollouts by device class and allowed teams to revert or adjust features based on Crashlytics signals.
As a result of the initiative Hotstar reported a 38% increase in daily watch time and a reduction in app startup time from approximately 8s to approximately 3s, outcomes attributed to the combined use of Google Firebase Crashlytics and iterative feature gating. The implementation emphasized instrumentation driven governance, audience based feature control, and close operational feedback loops between product and engineering.
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Doodle | Professional Services | 130 | $28M | Switzerland | Google Firebase Crashlytics | Application Performance Management | 2019 | n/a |
In 2019 Doodle implemented Google Firebase Crashlytics during a native app redesign. The Google Firebase Crashlytics deployment served as an Application Performance Management capability for mobile product and engineering teams based in Switzerland and was embedded in the mobile release and experimentation workflow.
The implementation used Google Firebase Crashlytics to surface and prioritize crashes before running A/B tests and combined Crashlytics with Firebase Remote Config to safely iterate on onboarding and core flows. Functional focus included crash reporting, real time aggregation and issue grouping to triage regressions, and using crash signals as a gating mechanism for test variants.
The project was led by Doodle's mobile product and engineering team in Switzerland and operational ownership remained within that group. Integrations explicitly included Firebase Remote Config to control feature flags and test variants, with Crashlytics data feeding prioritization and rollout decisions for native mobile applications and product engineering workflows.
The combined use of Google Firebase Crashlytics and Remote Config contributed to product outcomes reported by Doodle, including a 42% increase in poll creation, a 6% improvement in 7 day retention and a 15% increase in daily active users, achieved by surfacing and fixing crashes prior to running A/B tests and by iterating safely on onboarding and core flows.
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Gameloft | Professional Services | 4700 | $400M | France | Google Firebase Crashlytics | Application Performance Management | 2019 | n/a |
In 2019, Gameloft implemented Google Firebase Crashlytics to monitor and reduce crashes across its mobile game portfolio. The implementation leveraged Application Performance Management capabilities to triage root causes and improve mobile game stability globally. The work was led by Gameloft's product and engineering teams in France, targeting player-facing titles across regions.
Firebase Crashlytics was configured to provide real-time crash reporting, grouped stack traces, and prioritized issue aggregation to support incident triage workflows. Configuration emphasized automated crash grouping and enriched diagnostic context to accelerate root cause analysis and reproduction by engineering teams. These capabilities aligned with standard Application Performance Management workflows such as alerting, issue tracking, and cross-team handoffs between product management and engineering.
Operational coverage spanned product and engineering functions globally, with governance led from Gameloft's France organization to coordinate rollout across impacted titles. The implementation produced explicit outcomes, including a 16% increase in player session duration and a 10% overnight reduction in users experiencing crashes for an affected title. Gameloft used Crashlytics data to prioritize fixes and adjust release priorities, improving user experience across its mobile game portfolio.
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