List of GovTech WOGAA Customers
Singapore, 117438,
Singapore
Since 2010, our global team of researchers has been studying GovTech WOGAA customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased GovTech WOGAA for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using GovTech WOGAA for Application Performance Management include: Singapore Police Force, a Singapore based Government organisation with 15000 employees and revenues of $3.00 billion, GovTech Singapore, a Singapore based Government organisation with 4073 employees and revenues of $1.60 billion, Singapore Examinations and Assessment Board, a Singapore based Government organisation with 440 employees and revenues of $75.0 million, Central Provident Fund, a Singapore based Government organisation with 300 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using GovTech WOGAA, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The GovTech WOGAA customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Central Provident Fund | Government | 300 | $40M | Singapore | GovTech | GovTech WOGAA | Application Performance Management | 2020 | n/a |
In 2020, Central Provident Fund implemented GovTech WOGAA to assess and benchmark its citizen-facing finance and public-benefits website. The deployment used GovTech WOGAA in the Application Performance Management category to evaluate discoverability and popularity as part of Singapore-based digital services delivery for citizen engagement and benefits administration.
The implementation employed the WOGAA Inspect module for SEO and discoverability scoring, running automated site inspections and benchmark comparisons across content and landing pages. Configuration emphasized per page inspections, metadata and indexing signals, and scheduled audit runs to produce standardized discoverability scores consistent with Application Performance Management observability and web validation practices.
Operational scope covered CPF web, communications and IT teams responsible for finance and benefits channels, with WOGAA Inspect outputs fed into content governance and optimization workflows. The assessment and benchmarking work contributed to Digital Services Awards recognition for discoverability and popularity, reflecting the tool's role in formal evaluation of public-facing digital services.
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GovTech Singapore | Government | 4073 | $1.6B | Singapore | GovTech | GovTech WOGAA | Application Performance Management | 2016 | n/a |
In 2016, GovTech Singapore deployed GovTech WOGAA, an Application Performance Management platform designed to monitor government websites and digital services in real time. The implementation centralizes user experience telemetry, presenting website traffic, user feedback, technical recommendations and whole-of-government benchmarks in a single dashboard to support data driven decision making by public officers.
GovTech WOGAA is architected as a platform composed of four micro products integrated into one end to end toolbox. The WOGAA Uptime component tracks daily uptime and downtime and issues email and SMS alerts when services are unavailable. WOGAA Inspect produces technical scores for Performance, Accessibility, Best Practices and Searchability SEO and surfaces actionable technical recommendations. WOGAA Analytics delivers user centric metrics such as total visitors, average time on page and trending pages with the option to view whole of government aggregates or agency specific data. WOGAA Sentiments captures qualitative feedback through a customizable widget and enriches it with analytics by platform, device and country.
The integration model is intentionally lightweight, agencies integrate GovTech WOGAA by adding two lines of JavaScript code to their sites, enabling rapid provisioning across the whole of government. As a centrally provisioned Application Performance Management service, GovTech WOGAA supports cross agency comparisons and sector level benchmarking, which allows agencies and their vendors to prioritize fixes and operational responses. The platform’s real time notifications and consolidated dashboards align monitoring, incident response and user experience analytics into a single operational view.
Governance and rollout emphasize shared standards and economies of scale, with the central service enabling agencies to learn from peer benchmarks and adopt common remediation guidance. Explicit outcomes cited include faster rectification of service outages through instantaneous alerts, proactive improvement guided by Inspect recommendations, and the ability to compare agency performance across WOG to accelerate service improvements.
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Singapore Examinations and Assessment Board | Government | 440 | $75M | Singapore | GovTech | GovTech WOGAA | Application Performance Management | 2020 | n/a |
In 2020 Singapore Examinations and Assessment Board implemented GovTech WOGAA Application Performance Management to monitor service performance and user feedback across its corporate website and candidate and personnel portals. The deployment targeted education sector digital services in Singapore, with GovTech WOGAA applied to examinations and candidate management business functions to provide continuous visibility into front end performance and user experience.
The implementation included use of GovTech WOGAA modules, with WOGAA Inspect applied for performance instrumentation and synthetic and real user monitoring, and WOGAA Sentiments applied for capture and analysis of candidate feedback and sentiment signals, module usage inferred from product descriptions and award evidence. Configuration focused on portal-level monitoring, page load and transaction tracing, and sentiment tagging for candidate interactions, aligning typical Application Performance Management workflows such as alerting, dashboarding, and diagnostic triage to education service operations.
Operational coverage centered on SEABs corporate site and candidate facing portals, enabling centralized monitoring and feedback loops between digital operations and candidate services teams. The program is credited with contributing to recognitions in 2024, when SEAB received DSA awards for Best Search Engine Optimisation and Best Functionality, reflecting functional and search performance improvements attributable to the GovTech WOGAA deployment.
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Government | 15000 | $3.0B | Singapore | GovTech | GovTech WOGAA | Application Performance Management | 2020 | n/a |
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