List of Grafana Application Observability Customers
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Since 2010, our global team of researchers has been studying Grafana Application Observability customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Grafana Application Observability for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Grafana Application Observability for Application Performance Management include: Delivery Hero, a Germany based Retail organisation with 44612 employees and revenues of $10.94 billion, Royal IHC, a Netherlands based Manufacturing organisation with 3319 employees and revenues of $783.0 million, Glovo Spain, a Spain based Transportation organisation with 1500 employees and revenues of $350.0 million and many others.
Contact us if you need a completed and verified list of companies using Grafana Application Observability, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Grafana Application Observability customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Delivery Hero | Retail | 44612 | $10.9B | Germany | Grafana Labs | Grafana Application Observability | Application Performance Management | 2023 | n/a |
In 2023, Delivery Hero implemented Grafana Application Observability as an Application Performance Management solution. The deployment consolidated telemetry across 11 brands and thousands of engineers from its Germany headquarters, centralizing metrics, logs and traces to provide consistent observability at scale.
The Grafana Application Observability implementation explicitly covered metrics, logs and traces and was anchored on OpenTelemetry instrumentation to standardize telemetry collection across services. Configuration emphasized centralized ingestion pipelines and Grafana Cloud hosted storage to manage petabytes of time series and log data, with ingestion and query layers tuned for high volume operational telemetry.
Operational architecture used OpenTelemetry collectors to capture application telemetry and feed Grafana Cloud Application Observability, enabling unified dashboards, cross brand alerting and developer facing observability workflows. The rollout targeted engineering teams across the company, aligning instrumentation practices and dashboard access to reduce fragmentation in monitoring and troubleshooting.
Governance introduced standardized instrumentation guidelines and cross brand observability practices to improve collaboration and simplify management of large scale telemetry. Reported outcomes included a reduction in observability costs from approximately 15 to 25 percent of cloud spend down to about 6 percent, plus improved cross brand collaboration and simplified management of petabytes of metrics and logs.
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Glovo Spain | Transportation | 1500 | $350M | Spain | Grafana Labs | Grafana Application Observability | Application Performance Management | 2025 | n/a |
In 2025, Glovo Spain implemented Grafana Application Observability as a core part of its Application Performance Management capability. The deployment used Grafana Cloud Application Observability including Traces Drilldown to enable SRE and engineering teams to triage incidents and perform distributed tracing across microservices in Spain and across markets. The implementation emphasized distributed tracing and traces drilldown capabilities to surface transaction flows and latency hotspots across checkout and delivery services.
Operational ownership landed with SRE and engineering functions, which incorporated Grafana Application Observability into standard incident response workflows and runbooks. Traces were instrumented into service workflows enabling faster root cause analysis and shorter triage loops, enabling teams to find and resolve critical checkout outages in under five minutes. Governance centered on embedding traces into SRE procedures and providing cross market visibility to support ongoing Application Performance Management.
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Royal IHC | Manufacturing | 3319 | $783M | Netherlands | Grafana Labs | Grafana Application Observability | Application Performance Management | 2019 | n/a |
In 2019, Royal IHC implemented Grafana Application Observability to build real-time dashboards for vessel sensor telemetry. The deployment sits in the Application Performance Management category and began with the Grafana open source stack before migrating to Grafana Cloud Advanced to deliver secure multi-client dashboards hosted from the Netherlands.
Grafana Application Observability dashboards aggregate time series telemetry from hundreds of onboard sensors per vessel, replacing static Excel reports with live visualizations used by fleet and dredging operations. Functional capabilities focused on real-time visualization, alerting tied to operational thresholds, and multi-tenant dashboard delivery to client groups.
Operational scope covered fleet telemetry and dredging operations across vessels, and the rollout shifted reporting workflows from manual spreadsheet distribution to centralized telemetry dashboards consumed by clients and operational teams. Governance emphasized secure, client-specific dashboard access via Grafana Cloud Advanced while retaining Grafana tooling for dashboard development and ongoing operations.
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Buyer Intent: Companies Evaluating Grafana Application Observability
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