List of Grammarly Business Customers
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United States
Since 2010, our global team of researchers has been studying Grammarly Business customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Grammarly Business for Natural Language Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Grammarly Business for Natural Language Processing include: Zoom, a United States based Communications organisation with 7412 employees and revenues of $4.67 billion, databricks, a United States based Professional Services organisation with 5500 employees and revenues of $1.60 billion, Mitel, a Canada based Professional Services organisation with 4200 employees and revenues of $1.30 billion and many others.
Contact us if you need a completed and verified list of companies using Grammarly Business, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Grammarly Business customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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databricks | Professional Services | 5500 | $1.6B | United States | Grammarly | Grammarly Business | Natural Language Processing | 2023 | n/a |
In 2023, Databricks deployed Grammarly Business to standardize brand voice and improve customer communications, using the Natural Language Processing capabilities of the application across marketing, support, engineering, and legal teams. Grammarly Business was provisioned as an enterprise writing assistance layer to introduce consistent grammar, tone, and style enforcement across customer-facing and internal content.
The deployment focused on core Natural Language Processing functionality, including real-time writing suggestions, tone detection, style consistency checks, and configurable style and terminology controls to enforce brand language. Configuration work centered on templates and content patterns for email, support tickets, marketing copy, and technical documentation, enabling automated quality checks and in-context guidance for authors.
Operational coverage spanned marketing, customer support, engineering documentation teams, and legal review workflows, with a phased global rollout and a US-based deployment delivering explicit financial and support outcomes. The US deployment produced an estimated $1.4M in annual productivity savings and a 1,994% ROI, while support teams reported approximately 25% faster time-to-resolution and a 10 to 15 percent increase in cases closed.
Governance was driven by centralized style guidelines and administrative controls to standardize approved phrasing and terminology, with rollout governance oriented around staged adoption, admin policy configuration, and role-based controls for writers and reviewers. The implementation positioned Grammarly Business as an embedded Natural Language Processing governance layer for Databricks, improving content quality and consistency across multiple business functions.
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Mitel | Professional Services | 4200 | $1.3B | Canada | Grammarly | Grammarly Business | Natural Language Processing | 2024 | n/a |
In 2024 Mitel deployed Grammarly Business across its marketing and content teams to improve brand consistency and reduce editing overhead for global web and PR content. The implementation is positioned as a Natural Language Processing application focused on writing quality and editorial control within marketing and communications functions.
The deployment centered on Grammarly Business capabilities for centralized style and brand tone enforcement, real time grammar and clarity suggestions, and an administrative console to manage policy settings and user access. Configuration emphasized content workflows for web and PR copy, enabling content creators to apply consistent style rules and reduce iterative editor review cycles.
Rollout and governance were executed within Mitel's marketing and content organization, with the lead editor role benefiting from consolidated editorial controls and reduced manual editing. Reported outcomes include cutting editing time roughly in half, saving over 200 hours per year for the lead editor, and delivering an estimated 38x return on investment.
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Zoom | Communications | 7412 | $4.7B | United States | Grammarly | Grammarly Business | Natural Language Processing | 2022 | n/a |
In 2022, Zoom implemented Grammarly Business across global teams to standardize on brand communications. Grammarly Business, categorized under Natural Language Processing, was deployed across marketing, content, and support to accelerate content production and onboarding worldwide.
Deployment emphasized language quality capabilities typical of Natural Language Processing applications, including grammar and clarity suggestions, style guide enforcement, and contextual tone guidance to align messaging with Zoom brand standards. Grammarly Business was configured to generate thousands of style guide suggestions and inline content edits, supporting real time composition and review workflows for writers and support agents.
Operational coverage included global marketing, content, and support functions and extended into onboarding processes to speed new hire ramp and improve customer facing messaging. The implementation was embedded into content production and onboarding workflows so employees applied automated editing and consistency checks during day to day work.
In 2022 the deployment generated an estimated 7,000 hours saved, delivered thousands of style guide suggestions, and improved the quality of communications with roughly 71 percent of communications reported as improved. These outcomes reflect the rollout impact across the targeted business functions of marketing, content, and support using Grammarly Business as the Natural Language Processing solution.
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