List of Guidewire Predict Customers
San Mateo, 94403, CA,
United States
Since 2010, our global team of researchers has been studying Guidewire Predict customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Guidewire Predict for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Guidewire Predict for Analytics and BI include: West Bend Insurance, a United States based Insurance organisation with 1600 employees and revenues of $380.0 million, The Andover Companies, a United States based Insurance organisation with 320 employees and revenues of $58.0 million, Columbia Insurance, a United States based Insurance organisation with 325 employees and revenues of $32.0 million and many others.
Contact us if you need a completed and verified list of companies using Guidewire Predict, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Columbia Insurance | Insurance | 325 | $32M | United States | Guidewire | Guidewire Predict | Analytics and BI | 2024 | PwC |
In 2024 Columbia Insurance Group implemented Guidewire Predict as part of a Guidewire InsuranceSuite deployment on Guidewire Cloud. The deployment focuses on embedding analytics-driven insights into policy and claims workflows across its U.S. regional operations, aligning predictive outputs with operational decision points in underwriting and claims handling.
Guidewire Predict is configured to deliver embedded predictive analytics and decisioning support, including predictive scoring and risk segmentation, directly into policy and claims operational flows. Configuration work concentrates on surfacing analytics within business user interfaces and automating rule-based decision triggers to support faster, data-driven adjudication and policy decisioning.
The implementation runs on Guidewire InsuranceSuite on Guidewire Cloud and integrates Guidewire Predict into existing policy administration and claims processing workflows across Columbia Insurance Group’s U.S. operations. PwC is engaged to provide implementation services, covering configuration, testing, and deployment support for the Guidewire Predict application within the broader InsuranceSuite environment.
Columbia expects modernization benefits including greater automation, faster speed to market, and improved decisioning from embedded predictive analytics. Governance and rollout activities are structured around operational adoption in policy and claims teams, with PwC supporting change management and technical validation during the Guidewire Predict rollout to ensure analytic models and decisioning logic align with business rules.
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The Andover Companies | Insurance | 320 | $58M | United States | Guidewire | Guidewire Predict | Analytics and BI | 2024 | n/a |
In 2024, The Andover Companies selected Guidewire Predict in the Analytics and BI category to segment risks by their impact on loss ratio and to embed predictive insights into underwriting and claims workflows across the Northeast United States. The Guidewire Predict deployment is positioned to deliver risk segmentation and predictive scoring directly into operational decision points for underwriters and claims handlers.
The implementation leverages Guidewire Predict's pre-built integration with InsuranceNow to move policy and claims data into predictive models and to surface scores within InsuranceNow user interfaces. Configuration focused on risk segmentation models that prioritize loss ratio impact, and on routing model outputs into underwriting decision screens and claims triage workflows to standardize handling logic and scoring visibility.
Operational scope centers on underwriting and claims teams serving the Northeast United States, with workflow changes to consume predictive scores as part of case assignment and decisioning. Governance workstreams were established to codify model outputs into underwriting guidelines and claims handling protocols, and the project is expected to increase profitability while improving consistency and efficiency for underwriters and claims handlers.
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West Bend Insurance | Insurance | 1600 | $380M | United States | Guidewire | Guidewire Predict | Analytics and BI | 2024 | Ernst & Young |
In 2024 West Bend Insurance selected Guidewire Predict as part of a broader Guidewire ClaimCenter deployment on Guidewire Cloud. Guidewire Predict, classified in the Analytics and BI category, will be used to enable proactive claims management analysis and support optimized loss management across West Bend's U.S. footprint.
The implementation centers on embedding Guidewire Predict capabilities directly into claims workflows within Guidewire ClaimCenter, with configuration focused on predictive triage and workload optimization. Functional configuration includes predictive scoring for triage, rules-driven prioritization, and workload balancing to route and sequence claims work for claims handlers and adjusters.
Operational coverage is scoped to claims operations across the United States and is aligned with Guidewire ClaimCenter on Guidewire Cloud as the deployment architecture. Integrations are centered on the Guidewire Cloud hosted ClaimCenter environment, where predictive outputs are surfaced to claims teams and case management processes to influence assignment and remediation decisions.
Ernst & Young LLP will lead the implementation and establish governance for rollout, including workflow redefinition, configuration management, and operational handoff to West Bend claims leadership. West Bend expects improved claims outcomes through the embedded predictive triage and workload optimization capabilities provided by Guidewire Predict.
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