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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Gupshup Conversational Engagement Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Baby Koemelkallergie Healthcare 10 $1M France Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
In 2024 Baby Koemelkallergie implemented Gupshup Conversational Engagement Platform on its website to introduce Chatbots and Conversational AI capabilities for patient and caregiver engagement. The deployment uses the Gupshup Conversational Engagement Platform as a cloud-hosted service with a web-embedded chat widget and a centralized administrative console for message authoring and runtime monitoring. Configuration focused on conversational flow design, intent classification and natural language processing, templated FAQ automation, session handling for web interactions, and lead capture for follow up by staff. The implementation leveraged the platform's authoring tools and runtime routing to build scripted symptom guidance and educational content, aligning with typical Chatbots and Conversational AI functional workflows. Operational coverage is limited to the company website and supports core business functions of patient support and caregiver education within Baby Koemelkallergie. Governance was established through role based administrative controls, content review processes, and escalation workflows to ensure human handoff for clinical or sensitive queries, with audit logging enabled in the platform console.
Hellowpro Professional Services 10 $1M Netherlands Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
In 2024, Hellowpro implemented Gupshup Conversational Engagement Platform on its public website. The Gupshup Conversational Engagement Platform, in the Chatbots and Conversational AI category, functions as the primary web conversational interface to support customer engagement and lead capture for the company. Deployment uses the vendor's cloud-hosted delivery model with an embedded web chat widget and an administrative console for configuration and conversational flow design. Implemented capabilities include conversational flow authoring, intent classification, canned response libraries, session management, automated routing and escalation to human agents, and basic interaction analytics. Governance and iterative updates are executed by Hellowpro administrators through the platform console, positioning Gupshup Conversational Engagement Platform as Hellowpro's Chatbots and Conversational AI solution for customer-facing services on its website.
Hellowpro Professional Services 10 $1M Belgium Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
In 2024, Hellowpro implemented Gupshup Conversational Engagement Platform on their website, deploying a web chat interface to support customer engagement. The deployment leverages Gupshup Conversational Engagement Platform within the Chatbots and Conversational AI category to deliver automated conversational flows, FAQ automation, lead capture and basic usage analytics for website visitors. Configuration and governance have been handled internally by Hellowpro's small operations team, focusing on authoring conversational scripts, mapping website entry points and setting escalation paths to human contact channels. The implementation targets website customer engagement and support workflows, impacting marketing and client services by centralizing automated customer interactions and structured conversational content.
Healthcare 6000 $300M India Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2021 n/a
Healthcare 10 $1M Netherlands Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
Healthcare 10 $1M France Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
Leisure and Hospitality 10 $1M France Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
Leisure and Hospitality 10 $1M Netherlands Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
Consumer Packaged Goods 100 $10M Netherlands Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
Retail 20 $2M Czech Republic Gupshup Gupshup Conversational Engagement Platform Chatbots and Conversational AI 2024 n/a
Showing 1 to 10 of 12 entries

Buyer Intent: Companies Evaluating Gupshup Conversational Engagement Platform

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Gupshup Conversational Engagement Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Gupshup Conversational Engagement Platform for Chatbots and Conversational AI include:

  1. Embassy Group, a India based Construction and Real Estate organization with 550 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

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FAQ - APPS RUN THE WORLD Gupshup Conversational Engagement Platform Coverage

Gupshup Conversational Engagement Platform is a Chatbots and Conversational AI solution from Gupshup.

Companies worldwide use Gupshup Conversational Engagement Platform, from small firms to large enterprises across 21+ industries.

Organizations such as TVS Credit, Himalaya Herbals India, Nutricia Voor Jou, Nutriklub Cz and Baby Koemelkallergie are recorded users of Gupshup Conversational Engagement Platform for Chatbots and Conversational AI.

Companies using Gupshup Conversational Engagement Platform are most concentrated in Banking and Financial Services, Healthcare and Consumer Packaged Goods, with adoption spanning over 21 industries.

Companies using Gupshup Conversational Engagement Platform are most concentrated in India, Netherlands and Czech Republic, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Gupshup Conversational Engagement Platform across Americas, EMEA, and APAC.

Companies using Gupshup Conversational Engagement Platform range from small businesses with 0-100 employees - 83.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Gupshup Conversational Engagement Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Gupshup Conversational Engagement Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.