List of Hansen OM Customers
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Since 2010, our global team of researchers has been studying Hansen OM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hansen OM for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hansen OM for Order Management include: Dish Network, a United States based Communications organisation with 13700 employees and revenues of $15.83 billion, Telefonica Germany, a Germany based Communications organisation with 7850 employees and revenues of $9.20 billion and many others.
Contact us if you need a completed and verified list of companies using Hansen OM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hansen OM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Dish Network | Communications | 13700 | $15.8B | United States | Hansen Technologies | Hansen OM | Order Management | 2020 | n/a |
In 2020, Dish Network implemented Hansen OM as part of Hansen’s Create-Deliver-Engage suite to support its cloud native Open RAN 5G platform in the United States. The deployment targeted Order Management functionality within BSS and OSS to accelerate product introduction and operationalize service order flows for 5G offerings.
The implementation centered on a unified catalog, CPQ, and the Hansen OM order management engine, using a catalog driven approach to define product models, pricing and configurable offerings. Configuration emphasized order lifecycle management and automated fulfillment orchestration, with workflow automation and validation rules intended to reduce order fallout and improve time to market for new products.
Hansen OM was embedded into Dish Network’s service order path via a Blue Planet Ciena partnership, providing service order capabilities that interface with provisioning and fulfillment domains. Operational coverage focused on BSS and OSS order and fulfillment automation across Dish’s United States 5G product introduction activities, impacting product management, order operations, provisioning and fulfillment teams.
Governance and rollout included standardized catalog governance and controlled rollout of catalog items and CPQ configurations to enforce consistent order models and automated handoffs between order capture and fulfillment. Reported implementation objectives were to reduce order fallout and speed time to market for 5G services, achieved through the Hansen OM driven order orchestration and the embedded Blue Planet Ciena service order integration.
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Telefonica Germany | Communications | 7850 | $9.2B | Germany | Hansen Technologies | Hansen OM | Order Management | 2024 | n/a |
In 2024, Telefónica Germany licensed Hansen OM as part of a cloud-native Order Management implementation. The deployment is a multi-application BSS stack for a nationwide IT transformation in Germany and includes Hansen Catalog, Hansen CPQ, Hansen Order Management and Hansen Portfolio to underpin BSS, commerce and fulfilment modernization.
Implementation of Hansen OM focuses on order lifecycle management and orchestration, catalog-driven ordering via Hansen Catalog, and quote-to-order flows driven by Hansen CPQ, with portfolio-level product and service modeling handled through Hansen Portfolio. Hansen OM is positioned to provide order orchestration, fulfilment orchestration and status tracking capabilities typical of Order Management systems, and configurations are aligned to support commerce and fulfilment process workflows. The architecture emphasizes cloud-native deployment patterns to improve scaling and operational resilience.
The approach integrates Hansen OM natively with the licensed Hansen Catalog, Hansen CPQ and Hansen Portfolio modules to ensure a unified product catalog, quote generation and portfolio visibility across order flows. Operational scope is nationwide within Germany, targeting BSS, commerce and fulfilment teams and processes rather than a single site. No other third party integrations were specified by the vendor announcement.
Governance for the program is framed as a region-wide transformation program to modernize BSS and commerce operations, with Hansen OM serving as the Order Management backbone for order and fulfilment orchestration. The vendor statement cites program goals of faster time-to-market, lower IT costs and improved scalability.
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