List of HCLTech Managed Services Customers
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Since 2010, our global team of researchers has been studying HCLTech Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HCLTech Managed Services for Professional Services from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HCLTech Managed Services for Professional Services include: Unilever, a United Kingdom based Consumer Packaged Goods organisation with 115964 employees and revenues of $71.27 billion, Fonterra, a New Zealand based Consumer Packaged Goods organisation with 16441 employees and revenues of $13.36 billion, Rothschild & Co, a France based Banking and Financial Services organisation with 4600 employees and revenues of $3.10 billion, Central Bank of Ireland, a Ireland based Government organisation with 2234 employees and revenues of $1.51 billion and many others.
Contact us if you need a completed and verified list of companies using HCLTech Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HCLTech Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Central Bank of Ireland | Government | 2234 | $1.5B | Ireland | HCL Technologies | HCLTech Managed Services | Professional Services | 2024 | n/a |
In 2024 Central Bank of Ireland engaged HCLTech Managed Services through a seven-year Data Centre Managed Services contract awarded to HCLTech UK, and has transitioned operations from the previous incumbent to HCLTech. The engagement centers on data centre and infrastructure managed services in Ireland under a long-term managed-services agreement, with explicit objectives to mature service delivery and improve operational resilience.
HCLTech Managed Services was provisioned to operate core data centre functions and infrastructure management for Central Bank of Ireland, applying Professional Services delivery practices for day to day operations. Implemented capabilities focus on continuous infrastructure operations, proactive monitoring and event management, configuration and capacity oversight, and service management workflows such as incident and problem handling, aligned to a managed services governance model. Operational scope is limited to data centre and infrastructure services in Ireland and impacts the bank IT operations and service delivery functions, with a phased transition and governance framework used to hand over runbooks and embed ongoing service maturity activities.
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Fonterra | Consumer Packaged Goods | 16441 | $13.4B | New Zealand | HCL Technologies | HCLTech Managed Services | Professional Services | 2023 | n/a |
In 2023, Fonterra engaged HCLTech Managed Services to migrate multiple on prem Oracle systems to Oracle Cloud Infrastructure for its New Zealand operations. The HCLTech Managed Services program targeted core enterprise stacks, moving JD Edwards ERP, Hyperion reporting, Oracle WebLogic application servers, Oracle databases and custom APEX applications into OCI to stabilize performance and disaster recovery posture.
Implementation workstream details describe application and data layer rehosting, consolidation of database workloads onto cloud hosted Oracle database services, and refactoring of APEX applications for the cloud platform. The deployment addressed ERP operations and enterprise reporting, with configuration of application server clusters and database recovery processes to align with cloud service models.
The migration explicitly improved operational resilience and recoverability, delivering approximately 30% faster performance compared with the on prem baseline and approximately 60% reduction in Time to Recovery for database recovery. The program also produced a phased roadmap to modernize HR applications on cloud, tying ERP and HR modernization planning to the new OCI architecture.
This engagement by HCL Technologies is cataloged under the Professional Services category, with HCLTech Managed Services providing program orchestration, cloud migration execution and a governance framework to manage cutover, data protection and phased application modernization. Governance emphasized measurable recovery objectives and a cloud migration roadmap for subsequent HR application modernization.
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Rothschild & Co | Banking and Financial Services | 4600 | $3.1B | France | HCL Technologies | HCLTech Managed Services | Professional Services | 2020 | n/a |
In 2020, Rothschild & Co engaged HCLTech Managed Services. The Group decided to move to a new IT infrastructure supplier and the engagement is categorized under Professional Services.
The HCLTech Managed Services arrangement covers managed IT infrastructure and operations for the Group, with scope including service desk operations, infrastructure management, application support, monitoring, and incident and problem management as core functional capabilities. These capabilities align with standard Professional Services delivery models for outsourced IT operations and ongoing operational support.
Operational coverage applied to the Group's corporate IT estate and infrastructure, encompassing day to day operations, escalation workflows, and service continuity responsibilities. The transition required integration activities and operational handover between internal teams and HCL Technologies, recorded as a one time transition and transformation charge of around €15 million in 2020.
Governance included defined service level agreements, transition governance and formal change control processes to transfer operational ownership and institutionalize managed service workflows. HCLTech Managed Services was positioned to provide a managed infrastructure layer supporting Rothschild & Co's IT operations and IT service management practices.
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Consumer Packaged Goods | 115964 | $71.3B | United Kingdom | HCL Technologies | HCLTech Managed Services | Professional Services | 2023 | n/a |
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