List of HERO Customers
Since 2010, our global team of researchers has been studying HERO customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HERO for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HERO for eCommerce include: Sephora, a France based Retail organisation with 52000 employees and revenues of $15.00 billion, Ace Hardware, a United States based Retail organisation with 12500 employees and revenues of $9.50 billion, Cartier France, a France based Manufacturing organisation with 7500 employees and revenues of $5.10 billion, The Aldo Group Inc, a Canada based Retail organisation with 8000 employees and revenues of $5.00 billion, Burberry Group, a United Kingdom based Retail organisation with 9201 employees and revenues of $4.02 billion and many others.
Contact us if you need a completed and verified list of companies using HERO, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HERO customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ace Hardware | Retail | 12500 | $9.5B | United States | HERO | HERO | eCommerce | 2019 | n/a |
In 2019 Ace Hardware implemented HERO as its eCommerce solution on acehardware.com, deploying HERO as the customer facing storefront to support online shopping workflows. The implementation establishes HERO as the primary eCommerce application for Ace Hardware, aligning the application with the companys United States online retail presence.
HERO was configured to deliver standard eCommerce capabilities, including product catalog and merchandising controls, shopping cart and checkout workflows, content management for product detail and promotional pages, and site search and navigation functionality. These functional modules map to merchandising, digital marketing, and online sales operations, reflecting category aligned operational terminology for eCommerce platforms.
Deployment is centered on the public website as the operational scope and serves online commerce and customer engagement functions. The implementation positions HERO to orchestrate customer facing storefront interactions, inventory visibility and checkout flows typical of an eCommerce application, while the platform is consumed by Ace Hardware eCommerce, merchandising and digital teams.
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Adina Eden | Retail | 20 | $3M | United States | HERO | HERO | eCommerce | 2022 | n/a |
In 2022, Adina Eden implemented HERO eCommerce on its public website to operate its online retail storefront. The 20 employee United States retailer uses HERO on its website to manage product presentation, pricing, and direct-to-consumer checkout flows as the primary eCommerce platform for the business.
The deployment follows a cloud SaaS storefront architecture typical of eCommerce platforms, centralizing catalog and content management within the HERO application. Configuration efforts concentrated on storefront templates, catalog taxonomy, merchandising rules, and checkout orchestration, with operational coverage across merchandising, marketing, order fulfillment, and customer service functions. Governance emphasized consolidated site administration and editorial workflows run by a small internal team, enabling fast content updates and ongoing site operations at a single-site scope.
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Aillea | Retail | 10 | $2M | United States | HERO | HERO | eCommerce | 2020 | n/a |
In 2020, Aillea implemented HERO as its eCommerce application on its public website. The deployment uses HERO to provide the web storefront and online shopping experience for the US based retail operator with roughly 10 employees, with HERO surfaced directly on the company site and providing product catalog and customer facing pages.
Configuration included storefront theming, catalog management, product page templates, cart and checkout workflows, and CMS driven marketing content consistent with standard eCommerce functional modules. Operational ownership is centered on merchandising, marketing, and order fulfillment functions who manage product updates, pricing, and order handling through the HERO administrative console, and the architecture aligns with a cloud hosted SaaS eCommerce platform that hosts storefront pages and orchestrates order capture while leaving back office integrations unspecified.
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alice + olivia | Retail | 500 | $50M | United States | HERO | HERO | eCommerce | 2020 | n/a |
In 2020 alice + olivia deployed HERO to power its eCommerce storefront on the company website. HERO was implemented as the customer-facing merchandising and product discovery layer for alice + olivia, serving on-site personalization and catalog presentation functions for the brand.
The deployment centered on storefront integration and configuration of merchandising rules, product ranking, content placements, and experimentation workflows common to eCommerce platforms. Implementation work included embedding the HERO client components into page templates, mapping product feed attributes to merchandising rules, and configuring category and product page displays to support campaign creative and merchandising cadence.
Operational scope covered the online retail site serving the United States market and brought merchandising, digital marketing, and eCommerce operations into a common workflow. Governance focused on merchandising rule authoring and approval, update cadence for product feeds and creative, and operational handoffs between marketing and site operations teams using HERO.
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Aquila Ltd | Retail | 200 | $20M | Australia | HERO | HERO | eCommerce | 2020 | n/a |
In 2020, Aquila Ltd deployed HERO as its eCommerce platform to power the public storefront on aquila.com.au. HERO is implemented to deliver the customer facing website, manage product listings and capture online orders for this Australian retail business.
The implementation emphasizes product catalog management, storefront content management, shopping cart and checkout workflows, order capture and basic order management, and customer account functionality. Operational ownership resides with Aquila Ltd's internal eCommerce and merchandising teams, with the HERO eCommerce deployment supporting merchandising, online sales operations and customer self service.
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Retail | 2000 | $1.3B | United States | HERO | HERO | eCommerce | 2019 | n/a |
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Retail | 7000 | $2.9B | United States | HERO | HERO | eCommerce | 2021 | n/a |
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Retail | 140 | $14M | United Kingdom | HERO | HERO | eCommerce | 2021 | n/a |
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Retail | 500 | $200M | Sweden | HERO | HERO | eCommerce | 2021 | n/a |
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Retail | 50 | $5M | Italy | HERO | HERO | eCommerce | 2021 | n/a |
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Buyer Intent: Companies Evaluating HERO
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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