List of Hexagon Emergency Management Customers
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Since 2010, our global team of researchers has been studying Hexagon Emergency Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hexagon Emergency Management for Emergency Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hexagon Emergency Management for Emergency Management include: Andalusia, a Spain based Government organisation with 300000 employees and revenues of $48.60 billion, Balearic Islands, a Spain based Government organisation with 30000 employees and revenues of $4.20 billion and many others.
Contact us if you need a completed and verified list of companies using Hexagon Emergency Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hexagon Emergency Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Andalusia | Government | 300000 | $48.6B | Spain | Hexagon | Hexagon Emergency Management | Emergency Management | 2016 | n/a |
In 2016, Andalusia implemented Hexagon Emergency Management within the Emergency Management apps category to equip regional 112 emergency services with a modern call-taking and dispatch platform. The deployment positioned Hexagon Emergency Management as the core operational system for 112 Andalusia, using HxGN OnCall Dispatch to support frontline call takers and dispatchers across the region.
The implementation delivered standard Emergency Management functional modules, including call-taking, computer-aided dispatch workflows, geospatial situational awareness, and incident management. Configuration work focused on incident typing, role-based dispatch consoles, and real-time mapping to support coordinated response and resource allocation.
Operational coverage encompassed regional control rooms and dispatcher workstations servicing public safety and emergency response functions, with Hexagon’s Safety, Infrastructure & Geospatial capabilities supplying the mapping and situational awareness layers. The rollout emphasized integrating geospatial visualization with CAD workflows to improve incident location accuracy and multi-agency coordination.
Governance changes formalized centralized incident logging and standardized dispatch procedures to align operational processes with the new system’s workflows, supporting consistent incident handling across 112 Andalusia units. The implementation reflects Hexagon Emergency Management’s role in Spain’s public safety architecture and its adoption by leading regional emergency agencies.
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Balearic Islands | Government | 30000 | $4.2B | Spain | Hexagon | Hexagon Emergency Management | Emergency Management | 2023 | NTT North America |
In 2023, Balearic Islands deployed Hexagon Emergency Management, implementing HxGN OnCall Dispatch to upgrade its 112 emergency call-taking and dispatching capabilities. The deployment is categorized under Emergency Management and targets public safety operations across the archipelago of Mallorca, Menorca and Ibiza.
HxGN OnCall Dispatch was configured to deliver modern call-taking, incident management, resource allocation and geospatial situational awareness for 112 call takers and dispatchers. The implementation aligns with standard Emergency Management functional workflows for event triage, dispatcher workflows and situational intelligence.
Hexagon’s Safety, Infrastructure & Geospatial division led the technical delivery and partnered with a consortium formed by NTT DATA and Plexus Technologies, with SI/VAR NTT North America supporting implementation and maintenance. The system was sized for the region that serves approximately 1.2 million residents and 16 million annual tourists, reflecting 2022 volumes when 112 Balearic Islands received 700,000 calls and managed more than 129,000 incidents.
The upgrade went live on 23 May 2023 and was positioned to provide a more resilient and scalable platform for regional emergency response, modernizing operations that relied on a system from 1995. Hexagon framed the deployment as part of its broader public safety footprint in Spain, with the new Hexagon Emergency Management solution intended to improve operational resilience and dispatch scalability.
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Buyer Intent: Companies Evaluating Hexagon Emergency Management
- Brno University Of Technology, a Czech Republic based Education organization with 100 Employees
- Newport Financial Group, a United States based Banking and Financial Services company with 40 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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