List of HEXstream Utility360 Customers
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Since 2010, our global team of researchers has been studying HEXstream Utility360 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HEXstream Utility360 for Predictive Analytics from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HEXstream Utility360 for Predictive Analytics include: Consolidated Edison, a United States based Utilities organisation with 15097 employees and revenues of $15.26 billion, Orange & Rockland Utilities United States, a United States based Utilities organisation with 1200 employees and revenues of $1.13 billion, Knoxville Utilities Board, a United States based Utilities organisation with 500 employees and revenues of $733.0 million and many others.
Contact us if you need a completed and verified list of companies using HEXstream Utility360, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HEXstream Utility360 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Consolidated Edison | Utilities | 15097 | $15.3B | United States | HEXstream | HEXstream Utility360 | Predictive Analytics | 2024 | HEXstream |
In 2024, Consolidated Edison deployed HEXstream Utility360 as a Predictive Analytics solution for outage management and external outage communications in New York, USA, in partnership with HEXstream and Oracle. The engagement centers on an Oracle Utilities Analytics implementation populated by the Utility360 engine, delivering outage analytics, refreshed outage maps, and real-time feed ingestion to support operational visibility.
HEXstream Utility360 was configured to provide core predictive analytics capabilities aligned to outage operations, including event ingestion, geospatial map refresh, and analytic models that inform external communication feeds. Functional modules implemented emphasize outage visualization, near real-time data processing, and a communications staging layer that drives external outage notifications and public-facing maps.
The deployment architecture integrates Utility360 with Oracle Utilities Analytics, using continuous real-time feeds to populate dashboards and outage maps that are surfaced to Con Edison operations and customer communications teams. The project is described on HEXstream's project blog and the timeline above is an estimated start and go-live, with implementation ownership attributed to HEXstream and solution delivery in collaboration with Oracle.
Governance focused on operational rollout for outage management and communications, with configuration and workflow changes scoped to operations and external communications functions. Outcomes explicitly stated by the project include improved external outage communications, refreshed outage maps, and real-time feed capabilities driven by the HEXstream Utility360 engine within Oracle Utilities Analytics.
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Knoxville Utilities Board | Utilities | 500 | $733M | United States | HEXstream | HEXstream Utility360 | Predictive Analytics | 2022 | HEXstream |
In 2022, Knoxville Utilities Board implemented HEXstream Utility360 to augment outage management and reliability analytics. The HEXstream Utility360 deployment used Predictive Analytics to provide enhanced outage visibility, reliability reporting and customer restoration estimates.
The implementation delivered functional modules for outage analysis, reliability metrics reporting including SAIDI/SAIFI/CAIDI, and estimated time to restore calculations. It provisioned interactive real time dashboards for operations and situational awareness, and established automated ETR sharing workflows for internal and external stakeholders.
Deployment scope focused on outage management and reliability across Knoxville Utilities Board service territory in Tennessee, USA, addressing operations and customer service workflows. HEXstream served as the implementation partner and configured Utility360 to align with existing operational processes, standardize reliability reporting and enable stakeholder communication, while improving outage visibility and producing real time customer restoration estimates.
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Orange & Rockland Utilities United States | Utilities | 1200 | $1.1B | United States | HEXstream | HEXstream Utility360 | Predictive Analytics | 2022 | HEXstream |
In 2022, Orange & Rockland Utilities implemented HEXstream Utility360, deploying a Predictive Analytics application from HEXstream to support outage management and reliability reporting. The deployment targeted analytics use cases that the vendor cites as driving improvements in outage management and reporting, aligning the HEXstream Utility360 deployment with reliability and customer communications workflows.
HEXstream Utility360 was configured to deliver OUA style analytics inferred from vendor testimonials, focusing on reliability metrics, outage event analytics, and communications-oriented reporting capabilities consistent with Predictive Analytics for utilities. The configuration emphasized near real time situational awareness and automated analytics feeds for operational reporting, reflecting typical Predictive Analytics functional workflows for utilities.
HEXstream served as the implementation partner and led the rollout across reliability and communications functions, tying analytics outputs into existing outage reporting processes and operational workflows. The vendor lists Orange & Rockland among customers where analytics work improved outage management and reporting, and module usage such as OUA Utility360 is inferred from HEXstream corporate testimonials rather than a dedicated public case study.
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