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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Hitomawari HCM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
FCE Holdings Education 120 $10M Japan Touch & Links Co Hitomawari HCM Core HR 2021 n/a
In 2021, FCE Holdings implemented Hitomawari HCM in the Core HR category to centralize personnel data and standardize onboarding for its education and training, DX promotion, and publishing businesses. The company context included roughly 120 employees, multiple staff concurrently serving in several departments, and a notable population of foreign nationals requiring visa and document management, which created a need for a searchable, centralized HR database. Hitomawari HCM was positioned as the single source of employee truth to address information fragmentation across recruiting and payroll responsibilities that lived in separate departments. Hitomawari HCM was configured as a centralized employee database with onboarding workflow capabilities and configurable application and questionnaire items that were enhanced after initial deployment. The implementation emphasized data normalization, handling variations in name formats such as full-width katakana and kanji, and the ability to record multiple concurrent departmental assignments as structured data. The narrative confirms the use of Hitomawari HCM to aggregate and convert disparate personnel details into reusable data fields for downstream processes. Operational integrations were executed by exporting employee records from Hitomawari HCM to automatically provision accounts in multiple downstream systems, explicitly including expense reimbursement systems. The solution was deployed to operate alongside existing point systems, with Hitomawari HCM serving as the authoritative data source for attendance and schedule management tools rather than supplanting every point solution. The scope of use covered HR onboarding workflows and cross-departmental access needs, including document retrieval for visa applications. Governance and rollout followed a structured engagement cadence, with weekly meetings during initial introduction to align system configuration to business needs and to capture user requests, then moving to monthly check ins for ongoing support. The vendor maintained continuity of sales and support contacts to preserve institutional knowledge, enabling quicker issue resolution and iterative system enhancements requested by HR users. Process changes included shifting from physical handover of documents to simultaneous access in a shared system, reducing dependency on ad hoc communications between departments. Reported outcomes from the implementation were a reduction in the number of days staff needed to travel to the office for document handover and materially improved efficiency for onboarding and information retrieval. Future use cases under consideration include leveraging the centralized data to support organization level training assignments and viewing organizational structures for development planning.
Hiramatsu Leisure and Hospitality 649 $69M Japan Touch & Links Co Hitomawari HCM Core HR 2021 n/a
In 2021 Hiramatsu implemented Hitomawari HCM to organize employee affiliation and organizational management across its restaurant, hotel, and wedding businesses. Hitomawari HCM, classified under Core HR, was adopted by the Human Resources Department and the corporate management team to centralize personnel records and provide a single point for organization charting and talent administration to support HR and management workflows. The deployment focused on Core HR capabilities including organization chart visualization, a personnel master used for staff affiliation, an online questionnaire and survey engine for training reports and new employee feedback, comment aggregation for issue identification, and CSV export for reporting. Hiramatsu used the questionnaire function to collect training responses and post-hire feedback, and the personnel master in Hitomawari was populated so HR could cross-check information against the separate payroll personnel master. Operational coverage included HR, store-level managers, and the corporate management team, with the system used to reflect which employees belong to which store and to surface store-level issues through aggregated survey comments. Data exchange was handled through entry and export workflows, with CSV extracts used to present survey content to management and to summarize results for leadership review, and routine maintenance notifications were delivered by the vendor during system updates. Governance and rollout emphasized vendor-led support and iterative improvement, the vendor provided monthly face-to-face support sessions that guided initial data input and ongoing configuration, and Hiramatsu routed usability feedback to the vendor for product enhancements during regular maintenance cycles. Reported outcomes included the unification of scattered personnel information, the ability to visualize previously tacit knowledge about staff and operations, accelerated initiation of new HR initiatives, and a shift in organizational mindset toward greater operational efficiency.
Toyota Mapmaster Professional Services 346 $30M Japan Touch & Links Co Hitomawari HCM Core HR 2020 n/a
In 2020, Toyota Mapmaster implemented Hitomawari HCM to centralize employee records and formalize personnel workflows, using the cloud to support its Core HR needs. The decision aligned with a company objective to strengthen organizational structure and accelerate employee growth, enabling analysis of individual employee information to support safer driving support and high-definition map database initiatives. The deployment of Hitomawari HCM focused on Core HR capabilities, including a centralized employee master for personnel data, configurable personnel evaluation workflows, structured one-on-one interview support, and a questionnaire module for capturing employee working styles and benefit preferences. Hitomawari HCM was configured to formalize and automate evaluation cycles and to capture career aspiration data that had previously been difficult to collect consistently. Operational coverage concentrated on HR and management users across the company, with the cloud service replacing ad hoc file and paper based processes and becoming a point of reference for management level personnel information. The system is being used to standardize personnel evaluation workflows and is spreading into management reporting and decision making as an authoritative personnel information system. Governance and process changes included instituting regular one-on-one interview cadence supported by the application, and introducing structured questionnaires to surface employee preferences and career goals. Toyota Mapmaster plans to link an educational program introduced in October 2021 with Hitomawari HCM to support career development and to inform job rotation and organizational structure decisions, positioning the Core HR platform as a foundation for ongoing workforce planning and employee development.
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FAQ - APPS RUN THE WORLD Hitomawari HCM Coverage

Hitomawari HCM is a Core HR solution from Touch & Links Co.

Companies worldwide use Hitomawari HCM, from small firms to large enterprises across 21+ industries.

Organizations such as Hiramatsu, Toyota Mapmaster and FCE Holdings are recorded users of Hitomawari HCM for Core HR.

Companies using Hitomawari HCM are most concentrated in Leisure and Hospitality, Professional Services and Education, with adoption spanning over 21 industries.

Companies using Hitomawari HCM are most concentrated in Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Hitomawari HCM across Americas, EMEA, and APAC.

Companies using Hitomawari HCM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 100%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Hitomawari HCM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Hitomawari HCM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Core HR.