List of Hubspot Operations Hub Customers
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United States
Since 2010, our global team of researchers has been studying Hubspot Operations Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hubspot Operations Hub for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hubspot Operations Hub for Intelligent Process Automation include: DoorDash, a United States based Professional Services organisation with 23700 employees and revenues of $10.72 billion, Eastridge Workforce Solutions, a United States based Professional Services organisation with 700 employees and revenues of $210.0 million, Lendio, a United States based Banking and Financial Services organisation with 270 employees and revenues of $35.0 million and many others.
Contact us if you need a completed and verified list of companies using Hubspot Operations Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DoorDash | Professional Services | 23700 | $10.7B | United States | HubSpot | Hubspot Operations Hub | Intelligent Process Automation | 2021 | n/a |
In 2021, DoorDash implemented Hubspot Operations Hub from HubSpot as an Intelligent Process Automation application to support its B2B marketing and CRM operations in the United States. The deployment focused on platform-level automation and data hygiene to accelerate campaign production and strengthen marketing-to-sales handoffs across its US B2B sales and marketing teams.
The implementation emphasized Hubspot Operations Hub capabilities for cleaning form data and orchestrating automated workflows. Teams used the application to centralize data cleaning logic and to configure workflow automation that governs lead routing, contact property normalization, and email production steps.
A core integration point was a bidirectional sync between HubSpot and Salesforce to maintain CRM alignment and improve handoff fidelity from marketing to sales. The integration and synced record hygiene supported unified contact and lead state across marketing automation and Salesforce CRM, enabling coordinated campaign orchestration and sales engagement.
Governance and process changes included standardizing data cleaning rules and embedding automated workflow triggers into campaign build and delivery processes, which shortened email campaign production by about three days. The case study reports that the implementation automated roughly 80 percent of marketing emails, improving campaign speed and the consistency of marketing-to-sales handoffs.
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Eastridge Workforce Solutions | Professional Services | 700 | $210M | United States | HubSpot | Hubspot Operations Hub | Intelligent Process Automation | 2021 | n/a |
In 2021, Eastridge Workforce Solutions deployed Hubspot Operations Hub to synchronize Microsoft Dynamics 365 and HubSpot across its sales and marketing operations in the United States. The Hubspot Operations Hub implementation was positioned as an Intelligent Process Automation initiative to eliminate manual data handoffs and align commercial workflows between sales and marketing.
The deployment leveraged Operations Hub's Data Sync features to establish bi-directional synchronization for contacts, company records, and deals, consolidating customer records and reducing periodic imports and exports. Configuration work emphasized field mapping, conflict resolution rules, and scheduled sync routines, while in-platform automation updated HubSpot records in response to changes originating in Dynamics 365.
Operational governance concentrated on sales and marketing operations, instituting shared data ownership, standardized lead assignment, and unified lifecycle stage definitions. The integration reduced manual imports and exports and saved hours per week, and the case study reports approximately 10 percent customer growth alongside a 25 percent increase in employee satisfaction following the rollout.
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Lendio | Banking and Financial Services | 270 | $35M | United States | HubSpot | Hubspot Operations Hub | Intelligent Process Automation | 2021 | n/a |
In 2021, Lendio implemented Hubspot Operations Hub to integrate its Snowflake data lake and to share clean, consistent data across multiple Marketing Hub instances and sales and partner teams in the United States. The deployment was framed within Intelligent Process Automation to centralize CRM and marketing operations data orchestration.
Implementation activities concentrated on data synchronization and normalization, configuring Hubspot Operations Hub to ingest Snowflake datasets, align property schemas, and maintain unified contact and company records across instances. The team leveraged programmable automation and workflow orchestration capabilities to propagate cleansed data and trigger cross-instance marketing and sales workflows, with configuration work emphasizing record deduplication, field mapping, and scheduled syncs to preserve consistency.
Integration architecture explicitly linked Snowflake as the authoritative data lake with multiple HubSpot Marketing Hub instances and the central CRM, enabling sales and partner teams to access identical customer profiles. Operational coverage focused on marketing operations and CRM operations across United States sales and partner teams, supporting coordinated outreach and partner referral processes.
Governance established joint marketing and CRM operations controls to enforce property governance and shared process workflows during phased rollout and cross-instance activation. Outcomes reported in the case study include 58% more deals closed and a 618% increase in completed loan applications from 2019 to 2022.
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