List of HubTalk Customers
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Since 2010, our global team of researchers has been studying HubTalk customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased HubTalk for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using HubTalk for Chatbots and Conversational AI include: Muza, a Poland based Media organisation with 22 employees and revenues of $8.8 million, Genalog Ltd, a United Kingdom based Manufacturing organisation with 50 employees and revenues of $8.0 million, Hts Resources, a United States based Healthcare organisation with 60 employees and revenues of $7.0 million, Enway Power Solutions, a South Africa based Utilities organisation with 40 employees and revenues of $4.0 million, Bintang Stone, a Indonesia based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using HubTalk, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The HubTalk customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bath Giant | Distribution | 23 | $2M | United Kingdom | HubTalk | HubTalk | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Bath Giant implemented HubTalk on its website, deploying HubTalk as its Chatbots and Conversational AI interface to engage visitors on https://www.bathgiant.com/. The deployment places HubTalk on the public storefront to support online customer engagement, product discovery assistance, and pre sales conversational touchpoints for the UK distribution business. Bath Giant HubTalk Chatbots and Conversational AI is the primary conversational layer exposed to site visitors.
Configuration emphasized common conversational modules such as guided product lookup, FAQ automation, lead capture, and escalation workflows to human support, reflecting capabilities typical of Chatbots and Conversational AI platforms. Operational ownership is aligned with e-commerce and customer service functions, with conversation logging, response script configuration, and administrative controls managed through HubTalk's console. Governance focused on maintaining response templates and update cycles for product information and customer guidance.
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Bintang Stone | Professional Services | 10 | $2M | Indonesia | HubTalk | HubTalk | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Bintang Stone implemented HubTalk on its website, deploying conversational capability to handle visitor inquiries and capture leads. The implementation is cataloged under Chatbots and Conversational AI and was applied to the company website for the Indonesia based professional services firm.
HubTalk was configured as an on‑site conversational widget with scripted message flows and form capture consistent with Chatbots and Conversational AI functionality. Configuration work emphasized automated FAQ responses, quick reply paths, and lead capture fields, enabling lightweight administration and iterative content updates through the HubTalk console.
Integration scope is limited to embedding the HubTalk widget on public web pages, no other system integrations were specified. Operational coverage focuses on customer engagement, sales inquiry intake, and basic support workflows, all managed from the HubTalk administration interface, linking Bintang Stone, HubTalk, Chatbots and Conversational AI, and customer engagement in a single operational flow.
Governance is handled by internal staff who maintain conversational scripts, update knowledge content, and manage lead notifications inside HubTalk. Rollout concentrated on service and contact pages of the site, with ongoing script tuning performed in platform rather than through external system changes.
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Enway Power Solutions | Utilities | 40 | $4M | South Africa | HubTalk | HubTalk | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Enway Power Solutions deployed HubTalk on its corporate website to provide conversational engagement for commercial and residential site visitors. The HubTalk implementation is positioned as a Chatbots and Conversational AI front end to handle inbound customer queries and basic lead capture directly on the public site.
Configuration emphasized conversational workflows and FAQ automation, including intent detection, scripted responses, and form-based lead capture within the chat widget. For a 40-employee utilities provider the setup is consistent with a lightweight cloud-hosted chat widget architecture, keeping runtime and maintenance centralized while enabling rapid content updates.
Operational ownership sits with customer support and commercial teams, who manage conversational content, escalation rules, and category-specific answer sets. Governance focused on content versioning and response scripting to maintain consistent customer messaging, while the deployment scope remained website-only as the primary customer engagement channel.
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Professional Services | 10 | $2M | Thailand | HubTalk | HubTalk | Chatbots and Conversational AI | 2020 | n/a |
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Manufacturing | 50 | $8M | United Kingdom | HubTalk | HubTalk | Chatbots and Conversational AI | 2019 | n/a |
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Healthcare | 60 | $7M | United States | HubTalk | HubTalk | Chatbots and Conversational AI | 2017 | n/a |
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Professional Services | 10 | $1M | Romania | HubTalk | HubTalk | Chatbots and Conversational AI | 2017 | n/a |
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Media | 22 | $9M | Poland | HubTalk | HubTalk | Chatbots and Conversational AI | 2015 | n/a |
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Retail | 10 | $1M | Portugal | HubTalk | HubTalk | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | Germany | HubTalk | HubTalk | Chatbots and Conversational AI | 2015 | n/a |
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Buyer Intent: Companies Evaluating HubTalk
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