List of Humanforce Rostering and Scheduling Customers
Sydney, 2060, NSW,
Australia
Since 2010, our global team of researchers has been studying Humanforce Rostering and Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Humanforce Rostering and Scheduling for Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Humanforce Rostering and Scheduling for Workforce Scheduling include: Department of Justice and Community Safety, Victoria, a Australia based Government organisation with 10383 employees and revenues of $10.54 billion, ALH Group, a Australia based Leisure and Hospitality organisation with 15000 employees and revenues of $3.50 billion, Delaware North, a Australia based Leisure and Hospitality organisation with 9430 employees and revenues of $3.00 billion, SeaLink Travel Group, a Australia based Professional Services organisation with 8900 employees and revenues of $2.84 billion, Accor Group Australia, a Australia based Leisure and Hospitality organisation with 21000 employees and revenues of $2.80 billion and many others.
Contact us if you need a completed and verified list of companies using Humanforce Rostering and Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Humanforce Rostering and Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accor Group Australia | Leisure and Hospitality | 21000 | $2.8B | Australia | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2020 | n/a |
In 2020, Accor Group Australia deployed Humanforce Rostering and Scheduling to centralize fully costed rostering and workload forecasting across its Australian hotel portfolio. The implementation sits in the Workforce Scheduling category and targeted labour cost visibility and day to day roster costing across front of house, housekeeping and food and beverage operations at brands including Sofitel, Pullman, Swissotel, MGallery by Sofitel, Quay West, The Sebel, Grand Mercure, Mercure and Ibis.
Humanforce Rostering and Scheduling was configured to provide a fully costed rostering system, enabling accurate rostering costing, workload forecasting and KPI creation. Functional capabilities implemented include roster costing by shift and cost centre, workload forecasting to align staffing to expected activity, automated wage reporting that is available the next morning, and the capture of time and precise on site employee location to allocate labour cost to specific outlets or services.
Operational coverage extended across Accor Group Australia properties and core hospitality functions such as reception, cleaning and restaurant services, with the system producing daily wage reports uploaded by 10am for use in finance and operations reporting. The deployment emphasized allocation of labour to discrete cost centres, for example attributing reception cost per occupied room and cleaning cost per room cleaned, and tracking when an employee moves between outlets during a shift so costs follow activity.
Governance and process changes included establishing KPIs from the newly available labour cost data and moving payroll and operational reporting cadence from weekly to daily workflows. Benjamin Pozhuvelil, Senior Financial Controller, stated "We can now allocate specific costs to each cost centre and we can forecast what they will actually produce in terms of revenue, so we can allocate staff accordingly," reflecting the shift toward forecasting driven rostering and tighter cost control enabled by the Workforce Scheduling implementation.
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Adelaide’s finest supermarkets | Retail | 700 | $100M | Australia | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2010 | n/a |
In 2010 Adelaide’s finest supermarkets implemented Humanforce Rostering and Scheduling. Humanforce Rostering and Scheduling is deployed as the primary Workforce Scheduling application to manage store-level rostering, shift publication and attendance tracking for retail operations.
The implementation focused on core workforce scheduling capabilities, including roster creation and alteration, printable rosters for store distribution, leave application tracking, and hourly attendance auditing. Functional use cases documented during rollout included checking hours worked, validating uniform payments and processing leave forms, aligning schedule adjustments with payroll review practices.
Operationally the system was used across store operations and payroll administration, supporting store managers, checkout operators and payroll staff. The workforce scheduling deployment operated in conjunction with the TIMETARGET payroll program for hourly verification and pay review, and staff training notes record concurrent onboarding activity with the new EMC program, reflecting a multi-application store software footprint.
Governance and day to day workflow centered on standardized roster change procedures and payroll reconciliation workflows, with Humanforce handling scheduling and TIMETARGET used to validate hours prior to pay processing. Routine tasks that remained outside the Workforce Scheduling system included store sales data entry, invoicing and ad hoc ordering, which continued as manual or spreadsheet driven processes.
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ALH Group | Leisure and Hospitality | 15000 | $3.5B | Australia | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2008 | n/a |
In 2008, ALH Group implemented Humanforce Rostering and Scheduling to centralize Workforce Scheduling for venue operations across its hospitality portfolio. The deployment supported venue managers and operational teams within a 15,000 employee leisure and hospitality enterprise, aligning rosters to commercial event planning, front of house shifts, and back of house coverage.
Humanforce Rostering and Scheduling was configured to standardize shift templates, manage employee availability windows, automate roster publication, and enforce labour rules and award interpretation consistent with Workforce Scheduling practices. Configuration work included position based shift assignments, roster patterns and rotation, time capture for cost monitoring, and mobile access for staff to view and accept shifts.
The implementation integrated with payroll and timekeeping processes including time teq payroll and rostering and with the RMS accommodation system used to adjust tariffs and manage occupancy, enabling operational coordination between staffing and accommodation functions. Governance and rollout were executed through venue manager led evaluation and staged deployments, supported by consultative training, approval workflows for roster changes, and embedding health safety and compliance checks into scheduling policies.
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Professional Services | 400 | $40M | Australia | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2014 | n/a |
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Retail | 1000 | $250M | Australia | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2016 | n/a |
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Healthcare | 7000 | $1.8B | Australia | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2016 | n/a |
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Healthcare | 2600 | $125M | New Zealand | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2017 | n/a |
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Government | 6647 | $2.7B | New Zealand | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2018 | n/a |
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Media | 300 | $30M | New Zealand | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2015 | n/a |
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Healthcare | 1100 | $93M | Australia | Humanforce | Humanforce Rostering and Scheduling | Workforce Scheduling | 2018 | n/a |
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Buyer Intent: Companies Evaluating Humanforce Rostering and Scheduling
- Ramsay Health Care, a Australia based Healthcare organization with 90000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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