List of Hyland Perceptive Process (ex BPMone) Customers
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United States
Since 2010, our global team of researchers has been studying Hyland Perceptive Process (ex BPMone) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Hyland Perceptive Process (ex BPMone) for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Hyland Perceptive Process (ex BPMone) for Business Process Management include: AEG, a Germany based Retail organisation with 11000 employees and revenues of $20.50 billion, Alliander, a Netherlands based Utilities organisation with 5991 employees and revenues of $2.33 billion, BentallGreenOak, a United States based Construction and Real Estate organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Hyland Perceptive Process (ex BPMone), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Hyland Perceptive Process (ex BPMone) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AEG | Retail | 11000 | $20.5B | Germany | Hyland | Hyland Perceptive Process (ex BPMone) | Business Process Management | 2009 | n/a |
In 2009 AEG deployed Hyland Perceptive Process (ex BPMone) to automate accounts payable in the United States. The implementation leveraged Business Process Management capabilities to standardize invoice intake, workflow routing and case handling across AP operations.
Hyland Perceptive Process was configured to deliver process and workflow automation, including invoice capture, automated routing, exception handling and case management built on the Perceptive suite. Configuration work focused on approval workflows, automated work queues and persistent audit trail generation as part of accounts payable processing.
The solution was tightly integrated with Oracle JD Edwards in the United States to synchronize AP transactions and support ERP posting of invoices, enabling end to end invoice flow between Perceptive Process and JD Edwards. Rollout targeted accounts payable operations and finance teams, centralizing document handling and electronic case records for supplier invoices.
AEG reported approximately 60% faster invoice processing and improved auditability following deployment of Hyland Perceptive Process. The implementation illustrates a Business Process Management led approach to streamlining finance operations and strengthening invoice governance.
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Alliander | Utilities | 5991 | $2.3B | Netherlands | Hyland | Hyland Perceptive Process (ex BPMone) | Business Process Management | 2014 | n/a |
In 2014, Alliander used Hyland Perceptive Process (ex BPMone) as a Business Process Management solution to apply process mining and gain end-to-end visibility into purchasing processes in the Netherlands. The initiative explicitly targeted purchasing and the procure-to-pay value stream, concentrating on process discovery, transparency, and operational control across procurement and accounts payable functions.
Alliander configured Hyland Perceptive Process to emphasize process mining and analytics capabilities common to Business Process Management platforms, including process discovery, monitoring, workflow orchestration, and reporting to map procure-to-pay flows. The implementation used these modules to identify process variants, bottlenecks, and decision points, and to create clearer process definitions that supported accountability.
Operational coverage was focused on the Netherlands procurement and finance organization, with workstreams analyzing purchasing transaction paths and approval routing within the procure-to-pay lifecycle. Outputs from Perceptive Process provided stakeholders with actionable visibility into deviations and control points in purchasing processes.
Governance and process changes centered on leveraging Perceptive Process insights to assign accountability and to surface opportunities for measurable process optimization and control. The program produced clearer insights and accountability for purchasing processes, and it surfaced concrete opportunities to strengthen procurement governance and operational controls.
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BentallGreenOak | Construction and Real Estate | 100 | $10M | United States | Hyland | Hyland Perceptive Process (ex BPMone) | Business Process Management | 2014 | n/a |
In 2014, BentallGreenOak implemented Hyland Perceptive Process (ex BPMone) as part of a Business Process Management deployment to automate accounts payable across its Canadian office footprint. The project is documented alongside Hyland Perceptive Content and Brainware, with Perceptive Process usage inferred from the Perceptive Content workflow and case handling described in the supplier case study.
Hyland Perceptive Content was configured for document capture and case management while Brainware provided invoice capture and data extraction, enabling automated routing and exception handling for vendor invoices. Hyland Perceptive Process (ex BPMone) was used to orchestrate AP workflows, enforce approval sequences, and drive case lifecycle states that align capture events to accounting workflows.
Integrations implemented included the content management to capture layer and the intelligent capture engine, with deployment across approximately 50 offices in Canada and primary operational coverage focused on accounts payable and finance functions. The implementation centralized invoice intake, standardized workflow rules for routing and approvals, and created a persistent case record per invoice to support auditability and exception resolution.
Governance was structured around standardized AP processing workflows and case-handling rules enforced by the BPM layer, with role based routing for approvers and routing escalations encoded in process definitions. Outcomes documented in the supplier case study include reduced invoice turnaround and an estimated annual savings of approximately $1 million as a result of the Perceptive Content, Brainware, and inferred Perceptive Process orchestration.
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Buyer Intent: Companies Evaluating Hyland Perceptive Process (ex BPMone)
- Afa Forsakring, a Sweden based Insurance organization with 700 Employees
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