List of IBM Content Collector Customers
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Since 2010, our global team of researchers has been studying IBM Content Collector customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Content Collector for Archive as a Service (AaaS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Content Collector for Archive as a Service (AaaS) include: SCB Life Assurance Public Company Limited, a United States based Banking and Financial Services organisation with 188146 employees and revenues of $35.66 billion, Enerjisa, a Turkey based Utilities organisation with 11355 employees and revenues of $3.17 billion, Standard Chartered Bank, UK, a United Kingdom based Banking and Financial Services organisation with 4047 employees and revenues of $830.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Content Collector, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Content Collector customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Enerjisa | Utilities | 11355 | $3.2B | Turkey | IBM | IBM Content Collector | Archive as a Service (AaaS) | 2017 | Bilgi Birikim Sistemleri |
In 2017 Enerjisa implemented IBM Content Collector as part of an Archive as a Service (AaaS) deployment within its SAP landscape in Turkey. The IBM Content Collector for SAP Applications was deployed alongside IBM FileNet and IBM Datacap to establish a centralized archival and capture capability integrated with SAP systems.
The implementation concentrated on archiving SAP documents and linking them into SAP Plant Maintenance to support asset management and maintenance workflows. Configuration emphasized connector-based ingestion from SAP, centralized content indexing and retention using IBM Content Collector, and document capture and indexing services delivered by Datacap with FileNet serving as the enterprise content repository.
Integrations included SAP Plant Maintenance for attaching archived documents to asset records and maintenance orders, and end-to-end document flows between IBM Content Collector, FileNet, and Datacap. The rollout covered power-plant maintenance teams in Turkey and was delivered by IBM partner Bilgi Birikim Sistemleri, with the solution going live in 2017.
Operational governance focused on content linking into SAP PM transactions, standardized document access policies, and adapting maintenance workflows to reference archived records rather than file-based stores. The project improved document searchability and operational efficiency for power-plant maintenance teams as reported by the implementation team.
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SCB Life Assurance Public Company Limited | Banking and Financial Services | 188146 | $35.7B | United States | IBM | IBM Content Collector | Archive as a Service (AaaS) | 2008 | n/a |
In 2008 SCB Life Assurance Public Company Limited deployed IBM Content Collector as part of an Archive as a Service (AaaS) initiative to automate enterprise email and document capture in support of the bank's global eOps program. The implementation was delivered as an IBM Enterprise Content Management platform that explicitly included IBM FileNet Content Manager and IBM Content Collector for Email to centralize content capture and retention across operations.
The solution configuration emphasized email archiving, automated document capture, content classification, and retention policy enforcement inside IBM FileNet Content Manager. IBM Content Collector for Email was used to extract and normalize message data and attachments, feeding the central repository and enabling compliance oriented content workflows and records management capabilities.
Operational integration focused on the global eOps program, bringing document and email capture into standard operations for operations and compliance functions across the enterprise. The deployment supported centralized content governance, searchable archived records, and workflow orchestration for operational processes tied to the bank's global operations and control environment.
Governance changes included standardized retention schedules and process automation for email and document handling, reducing manual capture and routing tasks. The program produced enterprise wide outcomes that were documented as an estimated USD 20 million in operating cost savings and greater than 80% reductions in process times, with improvements in operational efficiency and compliance across the organization.
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Standard Chartered Bank, UK | Banking and Financial Services | 4047 | $830M | United Kingdom | IBM | IBM Content Collector | Archive as a Service (AaaS) | 2008 | n/a |
In 2008 Standard Chartered Bank implemented IBM Content Collector to establish Archive as a Service (AaaS) capabilities supporting eOps data-entry and back-office operations. The deployment targeted email archiving for retail and corporate banking workflows across Asia, Africa and the Middle East, aligning the application with the banks operational processing needs.
IBM Content Collector for Email was configured alongside IBM FileNet Content Manager and Enterprise Records to capture, index and retain inbound and outbound email as formal records. Configuration emphasized email capture and staging, automated retention policy enforcement and indexed search to support downstream records management and retrieval, integrating archiving workflows with enterprise records capabilities.
The implementation integrated IBM Content Collector with IBM FileNet Content Manager and Enterprise Records to create a unified archive and records management layer. Operational coverage extended across eOps teams handling account opening and other back-office transactions in multiple regional hubs, with archive access embedded into day to day processing for operations and compliance functions.
Governance was restructured to formalize email as a managed record, with archival workflows and retention rules enforced through the FileNet and Enterprise Records framework. Process changes reduced manual handling in eOps, shifting data capture and retrieval into automated archival and search driven procedures to support operational staff and compliance reviewers.
The rollout delivered documented operational outcomes, for example reducing Pakistan account opening processing from approximately 10 days to about 40 minutes, and produced an estimated USD20 million in operational savings. IBM Content Collector therefore served as the AaaS component that centralized email archiving, supported records governance and enabled faster back-office processing for Standard Chartered Bank.
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