List of IBM Safer Payments Customers
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Since 2010, our global team of researchers has been studying IBM Safer Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Safer Payments for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Safer Payments for AML, Fraud and Compliance include: FIS, a United States based Professional Services organisation with 60000 employees and revenues of $10.13 billion, Arab National Bank, a Saudi Arabia based Banking and Financial Services organisation with 4206 employees and revenues of $2.28 billion, Bank of New Zealand, a New Zealand based Banking and Financial Services organisation with 5541 employees and revenues of $2.20 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Safer Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Safer Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arab National Bank | Banking and Financial Services | 4206 | $2.3B | Saudi Arabia | IBM | IBM Safer Payments | AML, Fraud and Compliance | 2025 | Ejada Systems Company |
In 2025 Arab National Bank partnered with IBM to implement IBM Safer Payments for payments fraud protection across its retail and digital banking channels in Saudi Arabia. The deployment is positioned in the AML, Fraud and Compliance category and was explicitly aligned to SAMA requirements to provide centralized fraud detection for consumer and digital payment flows.
IBM Safer Payments was configured to provide real time transaction monitoring, rules based decisioning, orchestration of response actions, alerting and case management. The implementation emphasized rules management and decisioning workflows together with analytics to support tuning and analyst investigation across payment event streams.
The project integrated the IBM Safer Payments processing layer with the bank's retail and digital channels and payment streams to enable cross channel correlation of suspicious activity. The implementation scope covered retail banking, digital channels and the fraud operations function, and the delivery was executed in partnership with Ejada Systems Company as systems integrator.
Governance changes focused on establishing rule lifecycle management, operational tuning processes and analyst workflows to meet regulatory alignment and ongoing rule governance. The initiative aims to improve real time detection, operational efficiency and customer experience across Arab National Bank's digital channels.
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Bank of New Zealand | Banking and Financial Services | 5541 | $2.2B | New Zealand | IBM | IBM Safer Payments | AML, Fraud and Compliance | 2018 | n/a |
In 2018, Bank of New Zealand implemented IBM Safer Payments to provide cross-channel payments fraud prevention across online, mobile and card channels. The deployment was positioned within the bank's AML, Fraud and Compliance controls in New Zealand and was initiated and taken live in 2018 to strengthen transaction monitoring and customer protection.
The implementation configured IBM Safer Payments as a centralized real-time decisioning and transaction monitoring capability, combining rules-based scoring and analytics to identify suspicious payments and apply risk-based friction controls. Functional configuration emphasized unified risk scoring and orchestration across online, mobile and card transaction streams so that low-risk customer flows could proceed with reduced friction.
Operational coverage included payments, fraud operations, payments processing, compliance and customer service teams, with the solution ingesting channel transaction streams to enable immediate scoring and alerting. The rollout was national in scope for the Bank of New Zealand payment channels and went live the same year it began, ensuring real-time analysis across the bank's consumer and card transaction flows.
Governance focused on operationalizing real-time alerts into fraud investigation workflows and embedding decisioning logic into channel authorization paths, aligning fraud operations and compliance review processes. The IBM Safer Payments deployment enabled Bank of New Zealand to analyse transactions in real time while reducing friction for genuine customers and improving real-time transaction monitoring and customer protection in New Zealand.
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FIS | Professional Services | 60000 | $10.1B | United States | IBM | IBM Safer Payments | AML, Fraud and Compliance | 2019 | n/a |
In 2019, FIS integrated IBM Safer Payments into its person-to-person payment services in the United States to provide real-time fraud detection and decisioning for its financial-institution clients. The deployment embedded IBM Safer Payments within FIS P2P transaction processing flows, instrumenting real-time scoring and decisioning at authorization and settlement touchpoints. This implementation aligns with the AML, Fraud and Compliance category and is targeted at payment risk detection across FIS's P2P product set.
Configuration emphasized real-time rule orchestration, behavioral analytics, and automated decisioning workflows to flag, score, and escalate suspicious transactions while capturing case data for client investigations. Integrations connected IBM Safer Payments to FIS P2P core payment engines and client reporting channels in the United States, enabling operationalized decisioning and faster fraud response by downstream fraud teams. The rollout produced significant reductions in attempted and completed fraudulent transactions and faster fraud response for clients.
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Buyer Intent: Companies Evaluating IBM Safer Payments
- Visa, a United States based Banking and Financial Services organization with 28800 Employees
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