List of IBM Security QRadar SOAR Customers
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Since 2010, our global team of researchers has been studying IBM Security QRadar SOAR customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Security QRadar SOAR for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Security QRadar SOAR for Incident Management include: Bank of India, a India based Banking and Financial Services organisation with 52209 employees and revenues of $3.16 billion, TPBank, a Vietnam based Banking and Financial Services organisation with 7939 employees and revenues of $664.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Security QRadar SOAR, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Security QRadar SOAR customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bank of India | Banking and Financial Services | 52209 | $3.2B | India | IBM | IBM Security QRadar SOAR | Incident Management | 2020 | n/a |
In 2020, Bank of India implemented IBM Security QRadar SOAR to centralize Incident Management activities within its Cyber-Security Operation Center and Information Security Cell at the Bank of India Data Center. The deployment placed IBM Security QRadar SOAR at the center of SOC triage, investigation, and formal incident closure workflows, aligning the application with established operational incident response procedures.
Configuration focused on standard SOAR capabilities including automated playbook orchestration, case management and ticketing workflows, alert enrichment and contextualization, and scripted remediation steps for common detection types. IBM Security QRadar SOAR was configured to support incident prioritization and analyst handoffs, enabling repeatable runbooks and automation of routine containment tasks while preserving manual review gates for high-risk events.
The implementation integrated explicitly with the bank's existing monitoring and protection stack, consuming alerts and telemetry from IBM QRadar SIEM and receiving operational feeds from F5 for WAF events, Imperva for database activity monitoring and DAM signals, and MOJO Networks for wireless intrusion detection and WIPS events. Workstreams also included parallel projects for SSL Inspection Solution and a Deception Honeypot Solution, with QRadar SOAR positioned to orchestrate responses that incorporate those controls as they come online.
Operational governance established SOC ownership inside the Information Security Cell, with administrators responsible for playbook stewardship, runbook versioning and analyst training to create effective downline capabilities. Day to day operations emphasized coordinated incident handling across SOC functions and infrastructure teams, with QRadar SOAR serving as the Incident Management system tying alerts to investigation, escalation and closure processes.
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TPBank | Banking and Financial Services | 7939 | $664M | Vietnam | IBM | IBM Security QRadar SOAR | Incident Management | 2020 | n/a |
In 2020 TPBank implemented IBM Security QRadar SOAR for Incident Management, deploying the platform as the orchestration and automation backbone of its Security Operations Center SOC. The implementation was part of a broader security program where the SOC build was advised, designed and implemented entirely by Vietnamese experts, a milestone noted for introducing advanced IBM security orchestration capabilities in Vietnam.
IBM Security QRadar SOAR was configured to support standard SOAR functional modules including automated playbooks and runbook orchestration, incident ingestion and prioritization, case management and analyst collaboration, and automated remediation workflows. The deployment emphasized incident enrichment and evidence capture to streamline analyst triage and escalate complex incidents into structured case records within the Incident Management lifecycle.
The implementation aligned the SOC platform with connectivity and information sharing requirements for national monitoring, reflecting recognition of platform capability to meet National Cybersecurity Monitoring Center integration requirements. Governance changes centered on standardized playbook-driven procedures, consolidated incident handling workflows for SOC analysts, and operational handoffs between detection and response teams to institutionalize incident response processes across the bank.
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Buyer Intent: Companies Evaluating IBM Security QRadar SOAR
- 123test, a Netherlands based Professional Services organization with 10 Employees
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