List of IBM Sterling File Gateway Customers
IBM
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
293000
$67.5B
Since 2010, our global team of researchers has been studying IBM Sterling File Gateway customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Sterling File Gateway for File Transfer Protocol from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Sterling File Gateway for File Transfer Protocol include: Roche, a Switzerland based Life Sciences organisation with 112774 employees and revenues of $80.28 billion, Western Union, a United States based Banking and Financial Services organisation with 9100 employees and revenues of $4.21 billion, Hancock Whitney, a United States based Banking and Financial Services organisation with 3627 employees and revenues of $1.44 billion, Skat Denmark, a Denmark based Government organisation with 4966 employees and revenues of $514.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Sterling File Gateway, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBM Sterling File Gateway customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Hancock Whitney | Banking and Financial Services | 3627 | $1.4B | United States | IBM | IBM Sterling File Gateway | File Transfer Protocol | 2016 | n/a |
In 2016, Hancock Whitney implemented IBM Sterling File Gateway, a File Transfer Protocol solution. The deployment acted as an enterprise managed file transfer gateway to centralize and secure file exchanges supporting banking operations.
Configuration work on IBM Sterling File Gateway emphasized secure protocol handling, automation and orchestration of file workflows, encryption for data in transit and at rest, and auditing and reporting to support compliance needs. The implementation used policy based routing, scheduled transfers, and monitoring for high volume exchanges between core banking and loan origination functions.
Operational scope included coordination with mainframe banking applications, loan origination system projects, network infrastructure and information security teams, and the branch and office network that serves retail and commercial banking. The IBM Sterling File Gateway rollout was managed alongside network segmentation and SIEM efforts, and was coordinated with line of business executive leadership and Release Management.
Governance and rollout practices were driven by IT project management, with portfolio prioritization by business leaders and alignment to Release Management and Agile transformation activities. IBM Sterling File Gateway was incorporated into institutional change control and operational release cadences to formalize file transfer workflows across impacted business functions.
|
 |
Roche | Life Sciences | 112774 | $80.3B | Switzerland | IBM | IBM Sterling File Gateway | File Transfer Protocol | 2023 | n/a |
In 2023, Roche deployed IBM Sterling File Gateway to securely exchange files with external collaborators and trading partners. The deployment is categorized as File Transfer Protocol and is explicitly used to support clinical, supply-chain and partner integrations.
IBM Sterling File Gateway, branded as myFileGateway in Roche documentation, is configured with dedicated North America and EMEA environments, providing regional SFTP and web portal endpoints. The publicly available Roche myFileGateway user guide documents SFTP endpoints, web portal access and mailbox usage in North America and Europe, indicating active Sterling File Gateway deployments across regions.
The implementation targets external collaboration and IT operations workflows, enabling controlled inbound and outbound file exchange for clinical data, supply-chain transactions and partner system integrations. Functional capabilities in use include secure SFTP transports, web portal mediated file exchange and mailbox driven handoff patterns.
Operational governance is formalized through the published user guide which prescribes endpoint usage and mailbox conventions for external collaborators, aligning technical configuration with partner onboarding and operational processes. This structure centralizes file transfer management under IBM Sterling File Gateway across Roche business functions engaged in external data exchange.
|
 |
Skat Denmark | Government | 4966 | $514M | Denmark | IBM | IBM Sterling File Gateway | File Transfer Protocol | 2021 | n/a |
In 2021, Skat Denmark deployed IBM Sterling File Gateway as the submission channel for eIndkomst employer payroll and tax reporting, establishing a standardized transport for employer submissions. The implementation positions IBM Sterling File Gateway as the central File Transfer Protocol layer for companies to submit payroll and tax files to Skat Denmark via both a web portal branded as myFileGateway and SFTP endpoints.
The implementation narrative documented in the official eIndkomst guidance dated 18 February 2021 describes onboarding procedures, credential issuance, and separate production and test URLs, indicating configuration focus on secure file ingestion, authenticated endpoint access, and environment separation. IBM Sterling File Gateway configurations include protocol endpoints, transport security controls, and submission routing consistent with File Transfer Protocol use cases for government reporting.
Operational coverage centers on the payroll and finance function, with employers and their payroll systems interacting through SFTP or the myFileGateway web portal to deliver periodic eIndkomst reports. The deployment enforces a production and test segregation model, providing distinct URLs and credential sets for onboarding and operational submissions, which streamlines integration for external filing parties.
Governance is codified through the published onboarding and credential guidance that prescribes how organizations obtain access and move from test to production. The guidance, combined with the IBM Sterling File Gateway transport configuration, establishes Skat Denmark’s supported process for receiving employer payroll and tax reporting via the eIndkomst channel.
|
 |
Western Union | Banking and Financial Services | 9100 | $4.2B | United States | IBM | IBM Sterling File Gateway | File Transfer Protocol | 2018 | n/a |
In 2018, Western Union deployed IBM Sterling File Gateway to support high-volume payments and financial transactions in its payments and finance area. The deployment covered global and US operations and was executed as part of an IBM Sterling family implementation that included IBM Sterling B2B Integrator and IBM Sterling Global Mailbox.
Western Union implemented IBM Sterling File Gateway as the File Transfer Protocol solution to provide managed, high availability file transfer services across its payments flows. Functional usage focused on managed file transfer routing, mailbox-based message handoff using IBM Sterling Global Mailbox, and orchestration and partner exchange processing via IBM Sterling B2B Integrator.
The architecture established a resilient file transfer fabric that connected internal payment systems and external partners, operationalizing high-volume payment pipelines and reconciliation workflows across Western Union's global network and US sites. Integrations concentrated on embedding secure, reliable file delivery into payments and finance workflows rather than point solutions.
Governance emphasized resiliency and SLA compliance, and the IBM case study reports a targeted disaster recovery RTO reduction to about five minutes, improving SLA adherence. Operational controls were centralized through the IBM Sterling components to enable rapid failover, continuous monitoring, and sustained availability for Western Union's payments and finance operations.
|
Showing 1 to 4 of 4 entries
Buyer Intent: Companies Evaluating IBM Sterling File Gateway
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Sterling File Gateway. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD IBM Sterling File Gateway Coverage
IBM Sterling File Gateway is a File Transfer Protocol solution from IBM.
Companies worldwide use IBM Sterling File Gateway, from small firms to large enterprises across 21+ industries.
Organizations such as Roche, Western Union, Hancock Whitney and Skat Denmark are recorded users of
IBM Sterling File Gateway for File Transfer Protocol.
Companies using IBM Sterling File Gateway are most concentrated in Life Sciences, Banking and Financial Services and Government, with adoption spanning over 21 industries.
Companies using IBM Sterling File Gateway are most concentrated in Switzerland, United States and Denmark, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Sterling File Gateway across Americas, EMEA, and APAC.
Companies using IBM Sterling File Gateway range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 75%, and global enterprises with 10,000+ employees - 25%.
Customers of IBM Sterling File Gateway include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Sterling File Gateway customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of File Transfer Protocol.