List of IBM Sterling Gentran Customers
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Since 2010, our global team of researchers has been studying IBM Sterling Gentran customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Sterling Gentran for Electronic Data Interchange (EDI) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Sterling Gentran for Electronic Data Interchange (EDI) include: Triton Health System, a United States based Insurance organisation with 16070 employees and revenues of $36.26 billion, Wawa, a United States based Retail organisation with 35000 employees and revenues of $14.93 billion, Ornua, a Ireland based Manufacturing organisation with 2900 employees and revenues of $3.98 billion, The Master Lock, a United States based Manufacturing organisation with 1000 employees and revenues of $250.0 million, Data Communication Solutions, Inc, a United States based Professional Services organisation with 15 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Sterling Gentran, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The IBM Sterling Gentran customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Data Communication Solutions, Inc | Professional Services | 15 | $2M | United States | IBM | IBM Sterling Gentran | Electronic Data Interchange (EDI) | 2017 | n/a | In 2017, Data Communication Solutions, Inc implemented IBM Sterling Gentran as its primary IBM-supplied EDI platform, establishing a dedicated Electronic Data Interchange (EDI) capability to support its professional services operations. The deployment used IBM Sterling Gentran Server on Windows and was positioned alongside existing EDI tooling referenced by the organization, specifically 1EDI Source and BIZ Manager, to centralize translation and message processing for customer and partner exchanges. The implementation focused on core Electronic Data Interchange (EDI) functions including document translation and mapping, message routing and queueing, and server-side scheduling and exception handling common to EDI environments. Operational scope centered on internal order to cash and billing communications for a 15 person firm, with configuration and administration managed on Windows server infrastructure. Governance emphasized mapping version control, trading partner onboarding workflows, and monitoring and error management processes to support ongoing operations while coexisting with 1EDI Source and BIZ Manager as part of the firms EDI toolset. | |
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Ornua | Manufacturing | 2900 | $4.0B | Ireland | IBM | IBM Sterling Gentran | Electronic Data Interchange (EDI) | 2004 | n/a | In 2004, Ornua implemented IBM Sterling Gentran to establish enterprise Electronic Data Interchange (EDI) capabilities, addressing a significant percentage of orders processed via EDI. The implementation was scoped to provide flexible trading partner connectivity and to support sustained EDI traffic across the company supply chain. Ornua deployed IBM Sterling B2B Integrator together with IBM Sterling B2B Collaboration Network to enable full integration with trading partners, supporting customer orders, supplier invoices, and stock movements. The solution included web portal interfaces to support partners with limited technical sophistication, ensuring transaction handling independent of partner technical capability. IBM Sterling B2B Integrator was configured to orchestrate message translation, protocol handling, and partner onboarding across a wide range of data formats, and it was used to meet the integration requirements of an ERP migration project. The architecture centralized B2B transaction processing to provide comprehensive visibility throughout upstream supplier relationships and downstream order flows. John O’Moore, General Manager Information Systems at Ornua, explained the selection was based on proven technology capable of supporting real time exchange of data between all parties using diverse data formats. The deployment created an efficient, cost effective connectivity layer that simplified and streamlined supplier relationships and enabled multiple departments across Ornua to process EDI driven business functions. | |
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The Master Lock | Manufacturing | 1000 | $250M | United States | IBM | IBM Sterling Gentran | Electronic Data Interchange (EDI) | 2018 | n/a | In 2018, The Master Lock Company migrated its Electronic Data Interchange (EDI) processes from IBM Sterling Gentran to IBM Sterling Supply Chain Business Network to support rapid global growth and a rising volume of trading partner requirements. The project centered on modernizing trading partner integration and operationalizing EDI as a managed cloud service, preserving mission critical transaction availability while reducing hands on mapping work for the internal EDI team. IBM Sterling Gentran is cited in the migration narrative as the on premises heritage platform that preceded the cloud migration to IBM Sterling Supply Chain Business Network. The implementation included managed mapping and trading partner onboarding services, automated transaction monitoring with alerting, and cognitive analytics via IBM Sterling Business Transaction Intelligence. IBM Sterling E Invoicing was adopted as part of the premium offering to address regional electronic invoicing rules, enabling auditable, compliant invoice exchange. The Master Lock Company reported that 95 percent of EDI orders were processed end to end with no manual intervention after the migration. Operational integrations focused on electronic links with retail and drop ship trading partners across new markets in Asia, Central America and Europe, and the rapid onboarding of partner maps during acquisitions. The program supported an average of 40 new trading partners annually and accelerated the SentrySafe acquisition integration by bringing 200 trading partner maps online in six months. Day to day consumption of EDI data extended beyond the EDI team to order management, accounts receivable and customer compliance teams for case resolution and chargeback disputes. Governance changes included monthly availability reporting to executives with a stated 100 percent availability metric, SLA scorecards constructed in IBM Sterling Business Transaction Intelligence, and operational alerts to drive faster root cause analysis. The migration reduced the need for dedicated mapping FTEs by outsourcing routine mapping and validation tasks, and enabled non technical business users to self serve transaction visibility through visual reports and natural language queries. Explicit results cited in the program included 50 percent faster onboarding for acquired trading partners, avoidance of three additional EDI FTE hires, 100 percent reported platform availability, and the ability to complete a major acquisition mapping effort in half the time previously estimated. The narrative positions IBM Sterling Gentran and the subsequent IBM Sterling Supply Chain Business Network deployment as the central EDI platform change enabling The Master Lock Company to scale trading partner integration while maintaining operational continuity. | |
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Insurance | 16070 | $36.3B | United States | IBM | IBM Sterling Gentran | Electronic Data Interchange (EDI) | 2016 | n/a |
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Retail | 35000 | $14.9B | United States | IBM | IBM Sterling Gentran | Electronic Data Interchange (EDI) | 2015 | n/a |
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Buyer Intent: Companies Evaluating IBM Sterling Gentran
- Hecht Kugellager, a Germany based Distribution organization with 28 Employees
- Perry Ellis International, a United States based Retail company with 2500 Employees
- The Step2 Company, a United States based Manufacturing organization with 30 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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