NBN Co
Level 13, 100 Mount street,
Sydney, 2060, NSW,
Australia
Sydney, 2060, NSW,
Australia
61 18 0068-7626
Communications
NBN Co Technographics
NBN Co Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by NBN Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4354 NBN Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that NBN Co has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Workday Absence Management for Absence and Leave Management in 2018, IBM Maximo for Enterprise Asset Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems NBN Co is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing NBN Co revenues, which have grown to $3.61 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for NBN Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
NBN Co Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, NBN Co implemented Oracle E-Business Suite to centralize core finance and procurement processes, classified under ERP Financial. The deployment supported finance, procurement and supply chain workflows for NBN Co operations in the Greater Sydney Area and was managed as an ongoing enhancement program spanning 2011 to 2018.
The Oracle E-Business Suite implementation included modules for Purchasing, Supply Chain, Demantra and Order Management, with functional coverage across Order 2 Cash and Procure 2 Pay business chains. Deliverables included a CFO dashboard for Invoice Processing and Payment Processing, and the design and testing of a Period close Accelerator automation that reduced month-end closing from 15+ days to less than 5 days. An upgrade path from 12.1.2 to 12.1.3 was executed as part of enhancement delivery.
Work encompassed integration of Oracle E-Business Suite modules and end-to-end testing across components to ensure service continuity, with explicit accountability for key SLAs of the applications and integrations. Testing and validation spanned Purchasing, Supply Chain and Demantra interfaces, and solutions were delivered for Order 2 Cash and Procure 2 Pay business requirements.
Governance and rollout used formal test management and program artifacts, with estimates, statements of work, work-plans, functional designs and test documentation produced to support enhancement sprints. A restructuring of the NBN hierarchy was delivered in 2014 consuming approximately 4000 man-hours, and the program leveraged ITIL practices for SLA and incident governance. Roles on the engagement included Oracle consultant and Test Lead responsibilities covering test strategy, execution and coordination for continued enhancement of Oracle E-Business Suite.
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Subscription and Recurring Billing | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, NBN Co implemented Workday Absence Management. Workday Absence Management was deployed as part of a broader Workday platform rollout and serves as the enterprise Absence and Leave Management application supporting HR and workforce management functions.
The implementation encompassed a progressive rollout of Workday modules including core HR, performance, talent, recruitment, absence, learning, annual remuneration review, time tracking, and Prism analytics. Configuration work focused on standardizing absence policies, automating leave approvals and accruals, and enabling full mobility self service for employees and managers.
Deployment architecture emphasized an enterprise SaaS posture combined with simplified technology architecture and a mix of insourced and outsourced application components. The program included complex integrations and orchestrated workflows to feed time tracking and Prism analytics, and to maintain data consistency across the broader Workday tenant and supporting inhouse applications.
Governance was driven by a centralized technology vision and roadmap, with a named accountable leader who led strategy, solution selection and phased delivery across enterprise value streams. The project produced a successful platform implementation across all modules and established a scalable Absence and Leave Management capability aligned to NBN Co growth requirements.
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2023 | 2023 |
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Payroll | HCM |
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2011 | 2011 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 NBN Co implemented IBM Maximo as an Enterprise Asset Management application to support network assurance, field work order management, and day to day resolution of incidents across its HFC NOC operations. IBM Maximo was the primary tool used to extract daily network assurance reports and to operationalize work order tracking for aged, pending, and completed tasks across the country.
Implementation centered on work order management and reporting capabilities of the Enterprise Asset Management suite, with IBM Maximo configured to generate daily extracts for network assurance analysis. Functional workflows focused on creating and updating work orders, tagging network assurance incidents, and producing end of day reports that consolidated status by work order state to support NOC operations and field coordination.
The Maximo deployment was integrated into an operational stack that included ticketing and analytics tools explicitly mentioned in internal process notes, namely BMC Remedy for ticket tracking and Tableau for forecasting and performance analysis. Operational communications were maintained with Service Delivery Partners SDP via telephone, email, and instant messenger, and a shared group Dropbox was used to manage enquiries and field updates, establishing a federated information flow between Maximo, SDP communications, and reporting outputs.
Governance and process changes emphasized daily cadence and SLA adherence, with the end of day reporting feed used by team leads and managers to plan daily stand up meetings and to allocate resources equitably. Workflows enforced regular status updates in BMC Remedy while Maximo served as the source for network assurance reporting, embedding accountability into field visit updates and supporting network SLA compliance.
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Facility Management | ERP Services and Operations |
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2011 | 2011 |
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Field Service Management | ERP Services and Operations |
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2016 | 2016 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2023 | 2023 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2017 | 2017 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2014 | 2014 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Procurement | Procurement |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at NBN Co
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by NBN Co Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD NBN Co Technographics
NBN Co is a Communications organization based in Australia,
with around 4354 employees and annual revenues of $3.61 billion.
NBN Co operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday Absence Management and IBM Maximo,
covering areas like ERP Financial, Absence and Leave Management and Enterprise Asset Management.
NBN Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and IBM.
NBN Co recently adopted applications including
Moodle LMS in 2023, DocuSign eSignature in 2023 and Damstra Safety in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of NBN Co’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates NBN Co’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete NBN Co technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.