List of IBS iTravelCruise Customers
Bangalore, 560048,
India
Since 2010, our global team of researchers has been studying IBS iTravelCruise customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBS iTravelCruise for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBS iTravelCruise for Reservation and Booking Management include: Royal Caribbean Group, a United States based Leisure and Hospitality organisation with 105950 employees and revenues of $16.49 billion, Resorts World Cruises, a Singapore based Leisure and Hospitality organisation with 30000 employees and revenues of $5.60 billion, UnCruise Adventures, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using IBS iTravelCruise, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IBS iTravelCruise customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Resorts World Cruises | Leisure and Hospitality | 30000 | $5.6B | Singapore | IBS Software Services | IBS iTravelCruise | Reservation and Booking Management | 2022 | n/a |
In 2022, Resorts World Cruises implemented IBS iTravelCruise Enterprise Reservation to provide a digital, guest-centric booking and shopping experience, deploying IBS iTravelCruise within the Reservation and Booking Management category. The rollout targeted the Singapore-launched operations aboard the Genting Dream and was positioned to serve broader Asian markets through localized offers and travel advisor promotions.
The implementation centered on reservations, personalised offers, travel advisor promotions and flexible packaging, using IBS iTravelCruise to centralize product catalog and ancillary merchandising for online and onboard sales. Configuration emphasized offer personalization, packaging rules and promotion workflows to support both direct guest shopping journeys and agent-driven bookings, aligning system capabilities with merchandising and commerce functions.
Operational coverage included reservations, eCommerce, distribution and marketing functions, with governance put in place for promotion lifecycle and offer approval to maintain regional consistency across onboard and digital channels. The program explicitly targeted enabling flexible packaging and an enriched digital shopping experience for Asian markets while supporting travel advisor distribution and promotional management.
|
 |
Royal Caribbean Group | Leisure and Hospitality | 105950 | $16.5B | United States | IBS Software Services | IBS iTravelCruise | Reservation and Booking Management | 2023 | n/a |
In 2023, Royal Caribbean Group partnered with IBS Software Services to deploy IBS iTravelCruise as its Reservation and Booking Management platform. The initiative was scoped to deliver an integrated omni-channel retail and reservation experience for guests across pre trip, on trip and post trip touchpoints in North America and globally.
The IBS iTravelCruise implementation centralized core modules including reservations, guest wallet, loyalty and revenue management to support faster booking flows and enable personalised offers. Configuration work focused on booking flow orchestration, wallet enabled payment and settlement workflows, loyalty entitlements and revenue management controls consistent with Reservation and Booking Management functional patterns.
Operational coverage extended across guest experience, retail commerce, loyalty operations, revenue and reservations teams, aligning front office touchpoints with centralized booking logic. Governance emphasized a platform first approach to omnichannel retailing and incremental rollout across markets, and the deployment is explicitly used to enable personalised offers and faster booking flows for guests.
|
 |
UnCruise Adventures | Leisure and Hospitality | 150 | $100M | United States | IBS Software Services | IBS iTravelCruise | Reservation and Booking Management | 2023 | n/a |
In 2023, UnCruise Adventures implemented IBS Software Services' IBS iTravelCruise Enterprise reservation system to optimize dynamic packaging, pricing and personalization for its small ship expedition itineraries in Alaska, the Pacific Northwest and Latin America. The deployment targets Reservation and Booking Management with a concentrated scope on reservations and guest retail and packaging processes.
IBS iTravelCruise was configured to support dynamic packaging workflows, centralized price management, personalization rules and real-time product aggregation within the booking engine and passenger management processes. Configuration emphasized booking engine orchestration, product bundling at point of sale and rule based personalization to align offers with expedition itineraries and guest preferences.
Integrations were scoped to enable real-time product aggregation during booking and to support on trip retail and guest services workflows, with operational ownership placed in reservations, revenue management and guest services teams. Operational coverage explicitly includes reservations and guest retail processes across the companys Alaska, Pacific Northwest and Latin America itineraries.
Governance and rollout centered on itinerary level configuration and standardized packaging rules, with price approval workflows and personalization policy instituted to manage bookings across routes. The implementation positions IBS iTravelCruise as the primary Reservation and Booking Management platform for reservations and guest retail processes, enabling orchestration between sales and onboard service functions and supporting personalization in both pre trip and on trip phases.
|
Buyer Intent: Companies Evaluating IBS iTravelCruise
- Mano Maritime Israel, a Israel based Transportation organization with 150 Employees
- Tag 5 Industries, a United States based Manufacturing company with 10 Employees
- Bernhardhulte & Co., a Germany based Transportation organization with 23000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||