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List of ICS RF SMART Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Ballard Power Systems Manufacturing 887 $70M Canada ICS, Inc ICS RF SMART Inventory Management 2019 n/a
In 2019, Ballard Power Systems implemented ICS RF SMART from ICS, Inc to introduce mobile inventory and manufacturing execution capabilities on the shop floor. The deployment aligned with Inventory Management objectives and focused on barcode scanning and handheld transaction capture to direct material flow through manufacturing operations. ICS RF SMART was configured to deliver barcode-driven receiving, shipping, and shop floor material move transactions, using guided prompts on handheld terminals so workers follow step-by-step workflows. The implementation emphasized mobile inventory and manufacturing execution functional modules, including barcode scanning, prompt-based transaction workflows, and handheld device orchestration to simplify transactional inputs. The solution was integrated with Oracle SCM Cloud as the central repository, with RF-SMART feeding shop floor information and transactional data into Oracle SCM Cloud to maintain a single record of inventory and movements. Operational coverage centered on the shop floor and the receiving and shipping functions, and the rollout followed a recommendation from Ballard’s implementation partner. Ballard reported that RF-SMART streamlined receiving and shipping transactions and eliminated the requirement for specific system knowledge at the operator level, simplifying the transactional process and reducing procedural complexity for shop floor workers.
BarProducts.com Retail 60 $6M United States ICS, Inc ICS RF SMART Inventory Management 2019 n/a
In 2019, BarProducts.com implemented ICS RF SMART as its Inventory Management platform, embedding real-time data collection into the companys fulfillment operations. The ICS RF SMART application integrated with NetSuite cloud ERP to centralize transaction-level inventory visibility across two warehouses and an imprinting production facility that supports international shipping. The deployment focused on radio frequency data collection, advanced picking workflows, and item lookup capabilities to eliminate paper pick slips. Functional capabilities implemented include bin-level inventory tracking, inventory transfer logging, sales order picking, inventory adjustments, and explicit tracking of work orders and assemblies to capture the imprinting and customization process. ICS RF SMART was configured to synchronize transactional movements into NetSuite, providing real-time transparency and the ability to reconcile bin inventories to the general ledger. Operational coverage spans warehouse receiving, putaway, pick-and-pack flows, assembly and imprinting production, and eCommerce order fulfillment, with every item movement recorded for traceability and accountability. Governance and process changes emphasized logged movement trails and picker workflows to drive accuracy and accountability on the shop floor. As reported by BarProducts.com, shipping errors decreased by more than 50 percent, customer complaints declined by more than half, order volume grew by double digits, and pick efficiency improved to the point where staff can pick 30 orders in a single pass enabling same day shipping.
Carolina Biological Supply Manufacturing 450 $55M United States ICS, Inc ICS RF SMART Inventory Management 2018 n/a
In 2018, Carolina Biological Supply implemented ICS RF SMART for Inventory Management to modernize warehouse and fulfillment operations across its multifacility footprint. The deployment focused on operational warehouse functions including transfer processing, cycle counting, and label printing, and was positioned to support central fulfillment activities and multiple branch receiving locations. The implementation centered on three functional modules, Create Transfer Order, RF-SMART Cycle Count, and RF-SMART Print Suite Bridge. Create Transfer Order automated the creation of transfer orders so inbound shipments arrive ready to be put away at the receiving branch, RF-SMART Cycle Count enabled real-time, scanner-driven cycle counts that eliminated the need for annual wall-to-wall physicals, and Print Suite Bridge centralized label printing formats and routing to support thousands of labels per day across 20 plus printers. ICS RF SMART was integrated with JDE, including sites using JDE Advanced Warehousing to feed central fulfillment, enabling automated transfer order creation where JDE Advanced Warehousing did not natively support those transactions. Print Suite Bridge pulled label data directly from JDE and routed print jobs across the network, allowing routing of jobs to alternate printers when devices are down and reducing manual data entry for label creation. Governance and process changes emphasized automation of manual inventory transactions and standardization of label formats across facilities, reducing manual entry into JDE and eliminating redundant procedures. The implementation delivered stated operational benefits including time savings from automated transfer order workflows, completed cycle counts in hours instead of days, standardized label output and fewer labeling errors, and a support posture described as self-sufficient with responsive vendor assistance.
Curative Healthcare 3000 $500M United States ICS, Inc ICS RF SMART Inventory Management 2021 n/a
In 2021 Curative implemented ICS RF SMART as part of its Inventory Management tooling to support warehouse scanning and inventory control across its supply chain operations. The deployment was driven by the internal Fulfillment and Supply Chain teams, where project management roles had responsibility for integrating warehouse processes and ensuring NetSuite remained accurate and up to date. ICS RF SMART was configured to provide standard Inventory Management capabilities, including RF barcode scanning, receiving workflows, pick and pack execution, cycle counting, and inventory reconciliation. Configuration work focused on handheld workflow logic, SKU location validation, and transactional synchronization to maintain a single inventory record for order management and production line feeding. Integrations were explicitly aligned to Curative systems and partners, including NetSuite for ERP inventory synchronization, Deposco for fulfillment orchestration, Kuebix for transportation planning, and UPS for carrier connectivity, alongside existing WMS and TMS touchpoints. Operational coverage included warehouse sites supporting e commerce fulfillment, production line replenishment, and order management teams, with ICS RF SMART acting as the inventory capture and transaction layer. Governance and rollout were managed by Curative supply chain project leads who defined new processes, acceptance criteria, and cutover sequencing while coordinating training and change management for fulfillment planners and warehouse staff. The implementation narrative reflects hands on project management across systems integrations and process definition, and it supported explicit business objectives to keep inventory accurate and NetSuite synchronized.
Gemlux Manufacturing 30 $3M United States ICS, Inc ICS RF SMART Inventory Management 2018 n/a
In 2018, Gemlux implemented ICS RF SMART. ICS RF SMART Inventory Management was deployed as a native integration with NetSuite and went live the day Gemlux opened its new larger warehouse, addressing an environment that previously lacked a formal warehouse management system. The implementation configured core Inventory Management modules including putaway replenishment, preferred bins, assembly work for light manufacturing, sales order picking, shipping, receiving, and cycle counting. RF-SMART Pick Planner and RF-SMART Automation were activated to orchestrate wave and batch picking, route pickers for efficiency, and eliminate paper picking workflows. The deployment emphasized standard picking strategies and preferred-bin logic to enforce consistent task completion and inventory accuracy. Integrations centered on the native NetSuite connection and an automation link between RF-SMART Automation and a vertical lift machine VLM, enabling real-time updates from automated storage and retrieval into NetSuite. Gemlux added a NetSuite customization to trigger inventory label printing after build completion, which is invoked from RF-SMART records, preserving transaction integrity across build and inventory flows. Pick Planner was configured to create multi-task pick plans that split orders across rack picks and VLM picks to parallelize work. Operational scope covered warehouse operations and light manufacturing workflows, with governance changes to remove paper tickets and standardize picking and cycle count cadences. Cycle counting was configured to run targeted counts of rack subsections on scheduled days, avoiding full shutdown physical inventories and embedding count tasks into regular warehouse operations. Process controls were applied to ensure users complete RF-SMART tasks in sequence, improving inventory record discipline. The go-live and subsequent usage produced measurable operational outcomes stated by Gemlux, including roughly 30 to 40 percent increases in warehouse efficiency, a reduction in pick times from 3 minutes to 1 minute, a 23 percent increase in line items shipped, and an 18 percent increase in packages shipped, while enabling Gemlux to process about 30 percent more product through the warehouse with the same staffing levels.
Professional Services 40 $6M United States ICS, Inc ICS RF SMART Inventory Management 2019 n/a
Consumer Packaged Goods 150 $15M New Zealand ICS, Inc ICS RF SMART Inventory Management 2014 n/a
Distribution 132 $26M United States ICS, Inc ICS RF SMART Inventory Management 2019 n/a
Consumer Packaged Goods 50 $5M United States ICS, Inc ICS RF SMART Inventory Management 2020 n/a
Distribution 400 $46M United States ICS, Inc ICS RF SMART Inventory Management 2015 n/a
Showing 1 to 10 of 14 entries

Buyer Intent: Companies Evaluating ICS RF SMART

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ICS RF SMART. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ICS RF SMART for Inventory Management include:

  1. D & V Distributing, a United States based Distribution organization with 10 Employees
  2. North East Mississippi Electric Power Association, a United States based Utilities company with 20 Employees
  3. India Builders, a India based Construction and Real Estate organization with 70 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
D & V Distributing Distribution 10 $1M United States 2025-11-06
North East Mississippi Electric Power Association Utilities 20 $2M United States 2025-03-18
India Builders Construction and Real Estate 70 $7M India 2025-01-29
Professional Services 17000 $3.7B United States 2025-01-22
Construction and Real Estate 20 $2M United States 2024-11-12
FAQ - APPS RUN THE WORLD ICS RF SMART Coverage

ICS RF SMART is a Inventory Management solution from ICS, Inc.

Companies worldwide use ICS RF SMART, from small firms to large enterprises across 21+ industries.

Organizations such as Curative, Rehrig Pacific, Ballard Power Systems, Carolina Biological Supply and Prinova USA are recorded users of ICS RF SMART for Inventory Management.

Companies using ICS RF SMART are most concentrated in Healthcare, Manufacturing and Distribution, with adoption spanning over 21 industries.

Companies using ICS RF SMART are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ICS RF SMART across Americas, EMEA, and APAC.

Companies using ICS RF SMART range from small businesses with 0-100 employees - 42.86%, to mid-sized firms with 101-1,000 employees - 42.86%, large organizations with 1,001-10,000 employees - 14.29%, and global enterprises with 10,000+ employees - 0%.

Customers of ICS RF SMART include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ICS RF SMART customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Inventory Management.