List of IFS Advanced Forms by OmniByte Customers
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Since 2010, our global team of researchers has been studying IFS Advanced Forms by OmniByte customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IFS Advanced Forms by OmniByte for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IFS Advanced Forms by OmniByte for Field Service Management include: Brandt Group, a Canada based Manufacturing organisation with 6000 employees and revenues of $1.80 billion, Airmaster Australia Pty Ltd, a Australia based Professional Services organisation with 700 employees and revenues of $210.0 million, Brady Services, a United States based Professional Services organisation with 550 employees and revenues of $62.0 million, Anticimex, a Sweden based Professional Services organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using IFS Advanced Forms by OmniByte, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Airmaster Australia Pty Ltd | Professional Services | 700 | $210M | Australia | OmniByte Technology | IFS Advanced Forms by OmniByte | Field Service Management | 2019 | n/a |
In 2019, Airmaster Australia Pty Ltd implemented IFS Advanced Forms by OmniByte as a Field Service Management solution to digitize job safety reports, compliance checks and field service reports across its nationwide HVAC and building-services operations. The deployment enabled hundreds of technicians to capture photos and submit structured field data from mobile devices. Data was synchronized into the company ERP and data-warehouse to streamline reporting and customer delivery.
Implementation centered on mobile form modules for job safety and compliance, embedded photo capture and structured data schemas representative of IFS Advanced Forms by OmniByte capabilities. The case documentation highlights deep integration between field-service forms and back-end systems, enabling structured records to feed service workflows and reporting. Configuration work emphasized standardized templates, controlled data fields and automated sync to enterprise systems.
Rollout covered field operations across Australia and focused on operationalizing consistent capture of safety and compliance evidence, with technicians using mobile forms in routine and corrective service scenarios. Governance changes included standardizing field reporting processes and directing form outputs into the ERP and data-warehouse for faster reporting and customer delivery as noted in the source. The case study specifically references OmniByte's FormsPro as the implemented product, while the project aligns with IFS Advanced Forms by OmniByte functionality.
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Anticimex | Professional Services | 20 | $2M | Sweden | OmniByte Technology | IFS Advanced Forms by OmniByte | Field Service Management | 2024 | n/a |
In 2024 Anticimex implemented IFS Advanced Forms by OmniByte as part of an IFS Cloud upgrade to standardize and modernize Field Service Management across Sweden and the Nordics. The upgrade explicitly includes IFS Mobile Work Order together with IFS Advanced Forms by OmniByte to centralize mobile execution and digital form capture for field technicians.
The implementation centered on embedding OmniByte's IFS Advanced Forms into the IFS Cloud Mobile Work Order workflow to provide structured mobile form capture, technician checklists, and offline-capable data collection consistent with Field Service Management best practices. The deployment architecture uses IFS Cloud as the core service orchestration layer with Mobile Work Order as the execution client and OmniByte forms technology integrated into the mobile client to record service steps, attachments, and closure data.
Operational scope covers Anticimex Sweden with rollout plans across the Nordics, affecting field operations, dispatch, and customer service functions. Governance emphasis is on standardizing mobile forms and work order status flows, consolidating field data into IFS Cloud, and aligning process controls and handoffs with the stated goal of improving response times and customer experience.
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Brady Services | Professional Services | 550 | $62M | United States | OmniByte Technology | IFS Advanced Forms by OmniByte | Field Service Management | 2022 | Omnibyte Technology |
In 2022, Brady Services implemented IFS Advanced Forms by OmniByte to extend its Field Service Management capabilities within IFS FSM and FSM Mobile. The deployment targeted field technicians supporting contracted maintenance and equipment servicing, embedding mobile forms into core Field Service Management workflows to capture and route operational data in real time.
IFS Advanced Forms by OmniByte was configured with equipment-focused form templates including a refrigerant form to automate EPA Section 608 leak rate calculations, chiller log forms that populate a custom FSM table, and safety incident forms that provide real time feedback to technicians. Forms were set to prepopulate with customer, task, and product information pulled from the task context, and technicians retained the option to launch forms independently from task lookups or filtered product lookups.
Integrations included native connections to IFS Field Service Management and FSM Mobile, automated upload of PDF reports and site images to the FSM back office with attachments to the originating task, and insertion of structured form data into a custom FSM table used for reporting. Single sign on was implemented with Azure AD across development and production environments, and Omnibyte Technology built and delivered forms on request while Brady Services performed testing and production deployments.
Governance and workflow changes centered on automating manual data entry and formalizing mobile form usage within technician routines, enabling automatic transmission of equipment logs to customers and automated population of EPA data inside IFS. Explicitly stated outcomes included EPA Section 608 compliance automation, improved technician safety feedback, real time customer equipment logs and reports, and reduced technician paperwork through streamlined form attachment and submission processes.
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Manufacturing | 6000 | $1.8B | Canada | OmniByte Technology | IFS Advanced Forms by OmniByte | Field Service Management | 2018 | n/a |
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