List of IFS Workforce Planning & Scheduling Customers
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Since 2010, our global team of researchers has been studying IFS Workforce Planning & Scheduling customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IFS Workforce Planning & Scheduling for Workforce Planning, Workforce Scheduling from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IFS Workforce Planning & Scheduling for Workforce Planning, Workforce Scheduling include: Kubota, a Japan based Manufacturing organisation with 43293 employees and revenues of $16.32 billion, Brita, a United States based Manufacturing organisation with 2450 employees and revenues of $799.0 million and many others.
Contact us if you need a completed and verified list of companies using IFS Workforce Planning & Scheduling, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The IFS Workforce Planning & Scheduling customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brita | Manufacturing | 2450 | $799M | United States | IFS | IFS Workforce Planning & Scheduling | Workforce Planning,Workforce Scheduling | 2020 | n/a |
In 2020 BRITA implemented IFS Workforce Planning & Scheduling as part of a cloud-based service management deployment for its European operations. The implementation is framed under the Workforce Planning,Workforce Scheduling category and was chosen to standardize customer and field service operations across multiple countries.
The deployment integrated IFS Workforce Planning & Scheduling with a broader IFS service management footprint, covering field service management, workforce scheduling and planning, customer engagement, service request management, automated technician dispatch, and maintenance and repair completion workflows. Configuration work focused on scheduling optimization, resource allocation and planning calendars to support technician dispatch and service order completion consistent with workforce scheduling capabilities.
The cloud solution was fully integrated with BRITA’s existing ERP and CRM systems to maintain data continuity across service, finance and customer records. Operational coverage included field and customer service staff in Germany, France, Switzerland, Benelux and the UK, and the platform was designed to span the full service value chain from initial request through dispatch to job close and future reverse logistics for spent filter returns and recycling.
Governance centered on consolidating manual processes into a single platform to provide one version of the truth for SLA management and operational reporting. The program aimed to improve workforce efficiency and data accuracy, and to support BRITA’s service level agreements and improvements in first time fix rates.
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Kubota | Manufacturing | 43293 | $16.3B | Japan | IFS | IFS Workforce Planning & Scheduling | Workforce Planning,Workforce Scheduling | 2021 | n/a |
In 2021, Kubota implemented IFS Workforce Planning & Scheduling to centralize staff scheduling and horizon planning for its agricultural machinery service operations in Japan. The deployment was embedded within a broader IFS Service Management program intended to track full life cycles of field assets by serial number, and to shift the business from corrective to preventive maintenance planning across Kubota’s agricultural machinery sales division.
Kubota configured IFS Workforce Planning & Scheduling alongside modules for field service management, service parts management, a mobile app for technicians, and staff schedule management to support dispatching, monthly maintenance plans, and progress tracking. The implementation leveraged the IFS dispatch console to visualize field service processes, enable intuitive technician rostering, and support long horizon planning to level seasonal workload peaks, aligning application capabilities with Workforce Planning,Workforce Scheduling functional workflows.
Operational coverage included 18 sales affiliates and partners in Japan, where service teams use the IFS dispatch console on PCs and smartphones to track maintenance status, coordinate multi‑center service projects, and order parts and billing via the mobile app. The solution also consolidates maintenance histories and is positioned to consume data from peripheral systems and the cloud based Kubota Smart Agri System KSAS to inform future AI enabled preventive and predictive maintenance practices.
The migration program began in 2016 with two affiliates to define requirements and cleanse three decades of service records, and by August 2020 deployment reached 18 locations in Japan. Reported outcomes explicitly tied to this implementation include improved work efficiency through maintenance visualization, greater field technician flexibility via the mobile app, a 45% increase in deal closure rate for targeted customers, and a 7% year on year increase in annual field service revenues in Japan. Kubota plans to further evolve the IFS dispatch console from a data viewer to a workflow streamlining tool and to expand adoption across its sales affiliates as part of a strategic shift toward service led business models.
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Buyer Intent: Companies Evaluating IFS Workforce Planning & Scheduling
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