List of ImBox Chat Customers
ImBox
Kaserntorget 5,
Gothenburg, 411 18,
Sweden
Gothenburg, 411 18,
Sweden
46 31 14 47 10
Professional Services
40
$4M
Since 2010, our global team of researchers has been studying ImBox Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ImBox Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ImBox Chat for Chatbots and Conversational AI include: Tekniska verken, a Sweden based Utilities organisation with 987 employees and revenues of $950.0 million, University of Borås, a Sweden based Education organisation with 830 employees and revenues of $803.0 million, Toyota Sweden, a Sweden based Automotive organisation with 200 employees and revenues of $628.0 million, City Gross, a Sweden based Retail organisation with 2500 employees and revenues of $600.0 million, Seat Sa, a Spain based Automotive organisation with 14508 employees and revenues of $502.0 million and many others.
Contact us if you need a completed and verified list of companies using ImBox Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ImBox Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Academic Work Finland | Professional Services | 48 | $5M | Finland | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Academic Work Finland deployed ImBox Chat on its website. The deployment installed ImBox Chat as a site-embedded conversational front end to handle candidate and client inquiries and to capture contact details.
Configuration emphasized conversational workflows and scripted Q&A, with web forms for lead capture and routing rules that escalate sessions to internal staff. The vendor-hosted ImBox Chat admin console was used to author flows, manage response templates and tune session handling.
The implementation runs as a client-side web widget embedded across the corporate site, operating within Academic Work Finland's recruitment and customer engagement functions in Finland. Academic Work Finland uses ImBox Chat within Chatbots and Conversational AI to support candidate intake, qualification and front-line client interactions.
Governance responsibilities were assigned to a small internal content and operations team that maintains conversation scripts and escalation rules while the runtime remains vendor-hosted. The configuration reflects common Chatbots and Conversational AI capabilities, including conversational routing, session management and template-driven responses.
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Academic Work Germany | Professional Services | 100 | $38M | Germany | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Academic Work Germany deployed ImBox Chat on its website. The implementation uses ImBox Chat as the primary conversational interface, classified as Chatbots and Conversational AI, to surface automated interaction capabilities directly within web pages for candidate and client engagement.
Functional modules consistent with the Chatbots and Conversational AI category include a conversational user interface, scripted Q&A and knowledge base support, lead capture and session logging to support recruitment workflows, and automated routing to human agents for escalation. The deployment is scoped to the public website and operationally aligns with recruitment and client-facing service functions, with governance focused on maintaining conversation flows, content updates, and operational handoffs between automated interactions and human recruiters.
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Academic Work Holding | Professional Services | 2000 | $209M | Sweden | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Academic Work Holding implemented ImBox Chat on its public website as a Chatbots and Conversational AI deployment to manage web-based candidate and client interactions. ImBox Chat is used on academicwork.se as the visible conversational entry point for site visitors, positioning the application as the primary web chat interface for the company.
The implementation centers on a site-embedded ImBox Chat widget, configured with conversational flows and session handling typical of Chatbots and Conversational AI solutions. Configuration work included scripted intent paths for candidate inquiries, form-led lead capture and session persistence across pages, and defined agent handoff triggers to move conversations from the bot to human recruiters when required.
Operational coverage is focused on front-office recruiting and client engagement functions, supporting Academic Work Holding’s Swedish web presence. The deployment impacts web support and sourcing workflows, routing initial candidate screening and client questions through ImBox Chat before escalation to recruitment teams or account managers.
Governance around the deployment emphasizes conversation content control and escalation procedures, with process changes in how web leads are triaged and assigned to internal teams. Monitoring and conversational tuning responsibilities were established to maintain response accuracy and to refine scripted flows over time.
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Academic Work Norway | Professional Services | 50 | $5M | Norway | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2016 | n/a |
In 2016, Academic Work Norway implemented ImBox Chat, deploying a Chatbots and Conversational AI solution on its public website to manage front‑facing candidate engagement. The ImBox Chat implementation is embedded as a web chat widget that handles initial inquiries and routes visitors into structured conversational flows for the recruitment function.
The deployment leverages core conversational modules typical for Chatbots and Conversational AI, including natural language based FAQ handling, scripted interview and candidate intake flows, and form capture for contact and vacancy interest. Configuration focused on intent mapping and conversation trees, with automation used to collect candidate details and present targeted vacancy information before any human handoff.
Operationally the ImBox Chat instance is scoped to the corporate website and supports the recruitment and candidate experience business functions, acting as the first point of contact for job seekers and external visitors. Integrations are implemented at the website level with the chat widget embedded into public pages, enabling continuous 24/7 interaction with site traffic and candidate flows.
Governance for the ImBox Chat service centers on coordination between site administrators and recruiting teams, with scripted conversation updates and content governance processes to keep vacancy information and intake questions current. The configuration and conversational design emphasize repeatable screening workflows and structured handoff to internal recruiters when human follow up is required.
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Addskills Cornerstone Group | Education | 20 | $14M | Sweden | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Addskills Cornerstone Group implemented ImBox Chat as its Chatbots and Conversational AI solution on the corporate website https://www.cornerstone.se/. The deployment is a client-side embedded conversational widget designed to provide real-time visitor engagement and self-service inquiry handling for prospective students and site visitors. The implementation is focused on external web channel coverage and front-office engagement typical for education industry sites.
ImBox Chat was configured to operate as a scripted conversational experience on the public site, supporting FAQ automation, contact and lead capture touchpoints, and escalation to human follow-up when needed. Operational ownership is held by site administrators and front-office teams who manage conversational content and escalation workflows through ImBox Chat configuration interfaces. The deployment is limited to the public website and does not reference integration with other named back-end systems.
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Retail | 15 | $10M | Sweden | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2022 | n/a |
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Automotive | 20 | $2M | Sweden | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2022 | n/a |
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Distribution | 20 | $29M | Sweden | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 50 | $35M | Sweden | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2023 | n/a |
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Distribution | 78 | $8M | Sweden | ImBox Sweden | ImBox Chat | Chatbots and Conversational AI | 2017 | n/a |
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Showing 1 to 10 of 241 entries
Buyer Intent: Companies Evaluating ImBox Chat
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ImBox Chat Coverage
ImBox Chat is a Chatbots and Conversational AI solution from ImBox Sweden.
Companies worldwide use ImBox Chat, from small firms to large enterprises across 21+ industries.
Organizations such as Tekniska verken, University of Borås, Toyota Sweden, City Gross and Seat Sa are recorded users of
ImBox Chat for Chatbots and Conversational AI.
Companies using ImBox Chat are most concentrated in Utilities, Education and Automotive, with adoption spanning over 21 industries.
Companies using ImBox Chat are most concentrated in Sweden and Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ImBox Chat across Americas, EMEA, and APAC.
Companies using ImBox Chat range from small businesses with 0-100 employees - 75.52%, to mid-sized firms with 101-1,000 employees - 20.75%, large organizations with 1,001-10,000 employees - 3.32%, and global enterprises with 10,000+ employees - 0.41%.
Customers of ImBox Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ImBox Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.