List of Immersive One Platform Customers
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Since 2010, our global team of researchers has been studying Immersive One Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Immersive One Platform for Security Orchestration, Automation, and Response (SOAR) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Immersive One Platform for Security Orchestration, Automation, and Response (SOAR) include: Citigroup, a United States based Banking and Financial Services organisation with 230000 employees and revenues of $81.09 billion, Signify, a Netherlands based Manufacturing organisation with 30819 employees and revenues of $6.72 billion, HSBC, a United Kingdom based Banking and Financial Services organisation with 5836 employees and revenues of $4.95 billion and many others.
Contact us if you need a completed and verified list of companies using Immersive One Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Citigroup | Banking and Financial Services | 230000 | $81.1B | United States | Immersive Labs | Immersive One Platform | Security Orchestration, Automation, and Response (SOAR) | 2019 | n/a |
In 2019, Citigroup used the Immersive One Platform to deliver a large-scale Commonwealth cyber exercise focused on incident response and crisis simulation. The deployment leveraged Immersive One Platform capabilities within the Security Orchestration, Automation, and Response (SOAR) category to orchestrate coordinated exercises across multiple countries, scaling to hundreds of participants.
Implementation centered on Immersive Labs' Cyber Crisis Simulator capability inside the Immersive One Platform to run coordinated incident playbooks and capture participant decisions as telemetry in real time. The configuration emphasized scenario orchestration, timed injects, and decision logging to enable synchronous multi-team response playbooks consistent with SOAR functional workflows.
Operational coverage extended across Commonwealth countries and multiple security teams, with participant scale reaching hundreds and exercise control centralized through the Immersive One Platform interface. No explicit external system integrations are documented in the source, the engagement focused on simulated incident orchestration and decision capture rather than live systems integration.
Governance included structured exercise design and real-time decision capture to feed after action reviews, enabling refinement of incident playbooks and operational procedures. Capturing decisions in real time to improve operational readiness is stated in the source, positioning Immersive One Platform as the exercise orchestration layer for coordinated incident response simulations.
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HSBC | Banking and Financial Services | 5836 | $5.0B | United Kingdom | Immersive Labs | Immersive One Platform | Security Orchestration, Automation, and Response (SOAR) | 2021 | n/a |
In 2021 HSBC deployed the Immersive One Platform to support its global cyber operations teams, with deployments reported across the UK, United States, India and Hong Kong. The implementation targeted security operations and incident response workstreams, positioning the Immersive One Platform as a central capability for exercises, evidence capture and skills validation within those teams.
The deployment emphasized cyber crisis simulations and threat lab capabilities delivered through Immersive One, supporting workflows consistent with Security Orchestration, Automation, and Response (SOAR) platforms. Configuration focused on playbook-aligned incident response orchestration, automated evidence capture for analyst skills, and simulation-driven scenario practice, aligning training and operational response patterns under a common application.
Operational coverage included HSBC security operations centers and incident response functions across the cited regions, with the Immersive One Platform used to surface analyst proficiency and build repeatable response processes. Governance activity concentrated on integrating simulation outputs and evidence of skills into ongoing incident handling and analyst assessment, enabling teams to reference simulation-derived artifacts during incident triage and post incident review.
Reported outcomes included increased visibility and documented evidence of skills across HSBC cyber operations, as delivered through Immersive One Platform simulations and labs. The narrative centers on the application of Immersive One Platform within Security Orchestration, Automation, and Response (SOAR) aligned practices to strengthen incident response workflows and operational skills visibility.
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Signify | Manufacturing | 30819 | $6.7B | Netherlands | Immersive Labs | Immersive One Platform | Security Orchestration, Automation, and Response (SOAR) | 2024 | n/a |
In 2024, Signify deployed the Immersive One Platform to support Security Orchestration, Automation, and Response (SOAR) oriented defensive readiness across its cybersecurity organization. The engagement targeted upskilling of security operations personnel and defensive readiness teams based in the Netherlands and globally, aligning the Immersive One Platform with Signify security operations and SOC analyst competency programs.
The implementation centered on Immersive One Platform delivered hands-on labs, scenario-based readiness exercises, and progressive skills assessments to operationalize incident detection and response workflows. Immersive One Platform functionality was applied to simulate real-world detection and response scenarios, exercise playbook execution, and measure analyst proficiency through iterative training cycles and assessments.
No specific third-party platform integrations are reported, and the engagement is characterized as a people and process uplift rather than a classical SOAR tool integration. Operational coverage included security operations and defensive readiness teams across regional sites, with the platform used to standardize incident response practices and analyst onboarding exercises.
Governance emphasized continuous readiness cycles and skills measurement as the mechanism to institutionalize new workflows and daily SOC practices. Signify reported a 50% increase in cyber skills proficiency and a 25% reduction in cybersecurity spend following the Immersive One Platform program, outcomes provided by the vendor case study and tied to the platform driven training and readiness activities.
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