List of In-House Employee Self Service Customers
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Since 2010, our global team of researchers has been studying In-House Employee Self Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased In-House Employee Self Service for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using In-House Employee Self Service for Employee Self Service include: SSP Group, a United Kingdom based Leisure and Hospitality organisation with 49000 employees and revenues of $4.39 billion, Department of Agriculture, Food and the Marine, a Ireland based Government organisation with 3000 employees and revenues of $2.15 billion, West Sussex County Council, a United Kingdom based Government organisation with 6429 employees and revenues of $962.0 million, Clarks, a United Kingdom based Retail organisation with 4891 employees and revenues of $590.0 million and many others.
Contact us if you need a completed and verified list of companies using In-House Employee Self Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The In-House Employee Self Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Clarks | Retail | 4891 | $590M | United Kingdom | In-House Applications | In-House Employee Self Service | Employee Self Service | 2024 | n/a | In 2024, Clarks deployed an In-House Employee Self Service application in the Employee Self Service category to centralize pay information and streamline HR self-service for its global workforce. The In-House Employee Self Service was developed on Mendix by EPI-USE RAD working with Clarks’ in-house applications team, leveraging low-code rapid development to deliver a secure portal that is responsive across devices. Implementation scope focused on HR and payroll self-service, with configuration centered on pay information delivery and employee document access. The In-House Employee Self Service was configured to present payslips and pay statements, enable personal data review and updates, and enforce role based access controls and secure authentication workflows consistent with Employee Self Service functional expectations. Integration work connected the Mendix application to Clarks’ SAP environment to synchronize payroll and employee master data, preserving operational coherence between HR systems and the portal. Operational coverage included HR and payroll functions and extended to Clarks’ international store and franchise workforce, reflecting the retailer’s distributed organizational footprint. Governance emphasized rapid iterative delivery, bespoke configuration for scalability, and device accessibility to support adoption across regions. The rollout eliminated the need to print and distribute 170,000 documents annually and reduced administrative tasks in HR, while preserving scope for future enhancements and continued integration with core HR systems. | |
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Department of Agriculture, Food and the Marine | Government | 3000 | $2.1B | Ireland | In-House Applications | In-House Employee Self Service | Employee Self Service | 2017 | n/a | In 2017 the Department of Agriculture, Food and the Marine deployed an In-House Employee Self Service application to standardize Performance Management and Development System workflows across the Department. The In-House Employee Self Service application was positioned as a central employee portal for approximately 3000 staff, designed to enable employee submissions, manager reviews, and visible PMDS status tracking for Heads of Division and Board members. The implementation configured core Employee Self Service capabilities including employee self‑entry of PMDS records, manager approval queues, role based visibility for HR and senior management, and a compliance dashboard for monitoring PMDS completion. Notification and reminder functionality was aligned with alerts from the NSSO, and periodic report extracts were produced to support annual compliance reporting requirements. The system architecture was maintained in house and scoped to departmental HR and performance management operations. Governance was routed through the HR Division which coordinates reminders and periodic compliance reporting, and PMDS compliance rates from the Department are reported annually to DPER. Periodic compliance reports are distributed to Management Board members and Heads of Division to drive follow up and accountability. Reported outcomes state that 2019 PMDS compliance reached 92 percent, up from 78 percent in 2018, with the Department level compliance compared to overall Civil Service levels of 89 percent. | |
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SSP Group | Leisure and Hospitality | 49000 | $4.4B | United Kingdom | In-House Applications | In-House Employee Self Service | Employee Self Service | 2023 | n/a | In 2023 SSP Group implemented the In-House Employee Self Service, a vendor managed by the company under its In-House Applications program, to provide Employee Self Service capabilities for HR and payroll workflows. The In-House Employee Self Service was introduced as a centralized self-service application to surface personnel records, time and attendance inputs, contract templates, and employee requests to HR, payroll teams, line managers, and site-level administrators. Configuration focused on standard Employee Self Service functional modules, including organizational hierarchy management, access and permissions provisioning, contract model parameterization, and support for workforce agreements and delegated hours. Access governance and role-based habilitations were explicitly maintained through integration points with ADP DECIDIUM for access and habilitation management, and the application configuration included ticket routing logic to support payroll and HR incident handling. Operational integration covered HR and payroll operations and coordination with broader HR systems, the project team documented alignment with a parallel SuccessFactors deployment across France, Belgium, and Luxembourg to ensure consistent employee data flows and testing scope. The ESS also interfaced with the payroll ticketing process through the Xurrent ticketing environment, with ticket categorization and remediation workflows instrumented to feed service desks and HR case owners. Governance and rollout practices emphasized process documentation, ticketing pilotage, anomaly tracking, and user support, with formalized testing and change management activities to support adoption. Governance tasks included updating the organizational tree, defining entitlement models, producing configuration documentation, and providing end user support and training for HR and payroll teams. | |
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Government | 6429 | $962M | United Kingdom | In-House Applications | In-House Employee Self Service | Employee Self Service | 2012 | n/a |
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