List of Inception CRM Customers
Praha, 140 02,
Czech Republic
Since 2010, our global team of researchers has been studying Inception CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inception CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inception CRM for CRM include: Roche, a Switzerland based Life Sciences organisation with 112774 employees and revenues of $80.28 billion, Novartis, a Switzerland based Life Sciences organisation with 75883 employees and revenues of $51.72 billion, Apotex, a Canada based Life Sciences organisation with 8000 employees and revenues of $2.70 billion and many others.
Contact us if you need a completed and verified list of companies using Inception CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inception CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Apotex | Life Sciences | 8000 | $2.7B | Canada | Inception CRM | Inception CRM | CRM | 2015 | n/a |
In 2015, Apotex implemented Inception CRM as a CRM solution to bridge manufacturers, distributors and retailers. D3S delivered a customized Inception CRM implementation that combined customer relationship management with order-management workflows to bring ordering and inventory visibility into a single application.
The implementation configuration included order entry capabilities for sales representatives, distributor interface modules to exchange order and inventory data, and live stock visibility integration to surface distributor inventory to field users. Complaint and delivery management workflows were embedded in the solution so representatives could record, escalate and track delivery exceptions and customer complaints within the CRM environment.
Integrations focused on distributor inventory feeds and distributor ordering channels to enable order placement based on real-time distributor stock, and to synchronize order state across channel partners. Operational coverage spanned manufacturer, distributor and retail-facing sales and operations teams, aligning order capture, fulfillment coordination and exception handling across those business functions.
Governance and rollout emphasized role based access for sales reps, distributor users and operations staff, and introduced standardized order validation and exception routing processes inside Inception CRM. The implemented Inception CRM configuration enabled reps to place orders based on distributor inventory and to better manage deliveries and complaints as described in the project delivery notes.
|
 |
Novartis | Life Sciences | 75883 | $51.7B | Switzerland | Inception CRM | Inception CRM | CRM | 2015 | n/a |
In 2015 Novartis implemented Inception CRM as a life‑sciences CRM to support field sales operations in embargo and emerging markets. The Inception CRM deployment targeted HCP engagement, centralizing engagement records, reporting and field workflows to serve teams operating in Iran and East Africa.
Module usage such as mobile field sales, remote detailing, reporting and consent management is inferred from the vendor project description, and these inferred capabilities align with typical CRM functional workflows for field force automation and regulatory consent capture. Inception CRM was positioned to provide centralized reporting and structured engagement workflows, enabling consistent remote detailing and visit documentation across regional field teams.
The implementation emphasized field-facing access and centralized services, combining mobile-enabled user access with consolidated reporting for HCP interactions and campaign tracking. Operational scope explicitly covered Novartis field sales and HCP engagement teams in embargo and emerging market sites, with configuration focused on standardized workflows and data capture across those geographies.
Governance and rollout included centralization of reporting and workflow processes to support consistent compliance and engagement practices, and the project received a Novartis IT slash MSO award in early 2016. The narrative therefore positions Novartis Inception CRM CRM as a field-centric application supporting HCP engagement, reporting, and consent management across targeted regional operations.
|
 |
Roche | Life Sciences | 112774 | $80.3B | Switzerland | Inception CRM | Inception CRM | CRM | 2016 | n/a |
In 2016 Roche implemented Inception CRM. The deployment is recorded in the vendor life-sciences portfolio and positions Inception CRM as a CRM application supporting field-sales, customer data management and CLM across European affiliates.
Implementation scope focused on CRM-focused processes, with explicit module-level references to field-sales automation, customer data management and closed loop marketing workflows. Configuration is inferred from the vendor portfolio to emphasize customer record consolidation and field team enablement, reflecting standard CRM functional workflows for sales execution and customer engagement.
Operational coverage is described at the affiliate level, indicating rollout across European affiliates and field-sales organizations. Specific technical integrations are not disclosed in the public vendor note, therefore details on system-to-system connections or integration architecture are not available from the source.
The vendor lists Roche as a past client without a public case study, so module usage and exact timing beyond 2016 are based on the vendor portfolio and should be treated as an assumed CRM field-sales engagement. Governance, rollout sequencing and operational ownership were not specified in public materials, accordingly forensic interpretation is limited to the stated CRM modules and affiliate scope.
|
Buyer Intent: Companies Evaluating Inception CRM
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||