List of Indue New Payment Platform (NPP) Customers
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Australia
Since 2010, our global team of researchers has been studying Indue New Payment Platform (NPP) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Indue New Payment Platform (NPP) for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Indue New Payment Platform (NPP) for Payment Processing include: Qudos Bank, a Australia based Banking and Financial Services organisation with 244 employees and revenues of $65.0 million, Auswide Bank, a Australia based Banking and Financial Services organisation with 260 employees and revenues of $52.0 million, Bank of US, a Australia based Banking and Financial Services organisation with 120 employees and revenues of $39.0 million and many others.
Contact us if you need a completed and verified list of companies using Indue New Payment Platform (NPP), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Auswide Bank | Banking and Financial Services | 260 | $52M | Australia | Indue | Indue New Payment Platform (NPP) | Payment Processing | 2022 | n/a |
Auswide Bank implemented Indue New Payment Platform (NPP) in 2022 to enable real-time, data-rich account-to-account payments and complementary payment rails as part of a broader payments modernisation program in Australia. The implementation is categorized under Payment Processing and centers on deploying the Indue New Payment Platform (NPP) to provide faster transaction flows and enriched payment data for domestic banking operations.
The Indue New Payment Platform NPP deployment encompassed real-time account-to-account rails and expanded functionality into Direct Entry, BPAY, card rails, and AML and high-value payment capabilities. Functional modules implemented include real-time clearing and settlement orchestration, transaction enrichment for data-rich payloads, payment routing and switching logic, and compliance screening modules aligned to high-value and AML controls.
Operational integrations focused on linking the NPP to Auswide Bank operational domains, including payments operations, retail banking processing, treasury clearing flows, and compliance monitoring systems. The rollout in 2022 progressed from initial real-time rails to additional payment channels, consolidating complementary payment rails under a unified payment processing fabric to support end-to-end transaction handling.
Governance changes accompanied the technical rollout, with centralized payment orchestration and revised operational workflows to handle real-time settlement and enriched messaging. The engagement explicitly delivered faster transactions and operational efficiencies while broadening Auswide Bank coverage across Direct Entry, BPAY, cards, and AML/high-value processing through the Indue New Payment Platform NPP.
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Bank of US | Banking and Financial Services | 120 | $39M | Australia | Indue | Indue New Payment Platform (NPP) | Payment Processing | 2022 | n/a |
In 2022, Bank of US engaged Indue to migrate and upgrade payment and settlement services in Tasmania using Indue New Payment Platform NPP. The engagement focused on consolidating Payment Processing capabilities across the bank's payments operations and settlement functions, positioning Indue New Payment Platform NPP as the core payments engine for the program.
The deployment paired Indue New Payment Platform NPP with Indue's Orion financial crimes service to upgrade fraud monitoring, aligning payment switching, settlement processing, and fraud screening capabilities. Configuration work emphasized message routing, settlement workflows, exception handling, and real time fraud alerting consistent with Payment Processing system design.
Operational coverage targeted payments and settlement services in Tasmania, affecting payments operations, finance reconciliation, and risk and compliance teams. The program kicked off in October 2022 with a targeted completion of August 2023, and included integration points between the NPP transaction flows and Orion for transaction scoring and alerting.
Governance and operational workflow adjustments accompanied the technical rollout, including centralized fraud monitoring under Orion and revised exception escalation and reconciliation processes to support the new platform. Indue reported reductions in fraudulent transactions as an outcome of the combined Indue New Payment Platform NPP and Orion deployment.
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Qudos Bank | Banking and Financial Services | 244 | $65M | Australia | Indue | Indue New Payment Platform (NPP) | Payment Processing | 2023 | n/a |
In 2023, Qudos Bank reappointed Indue as its exclusive full-service payments partner to deliver the Indue New Payment Platform (NPP). This engagement is recorded as a Payment Processing initiative, and the renewal announced in 2023 is intended to modernise payment channels and strengthen payment security and customer experience across Qudos Bank's Australian retail network.
The Indue New Payment Platform (NPP) implementation centers on PayID and PayTo capabilities and broader payment services supplied by Indue. Functional configuration work focused on routing and clearing through addressable payment rails, payment initiation and settlement workflows, and the operational controls typical of Payment Processing such as transaction orchestration, reconciliation, and security controls.
Operational scope is explicitly across Qudos Bank's Australian retail network, with Indue positioned as the principal payments partner responsible for end to end payments delivery. Contract renewal and exclusive partnership status create a governance model that centralises payments decision making with Indue, supporting continuity of operations while the bank pursues modernisation of its customer facing payment channels and payment security posture.
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