List of Influitive Customer Experience Platform Customers
Palo Alto, 94301-1613, CA,
United States
Since 2010, our global team of researchers has been studying Influitive Customer Experience Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Influitive Customer Experience Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Influitive Customer Experience Platform for Customer Experience include: Cisco United Kingdom, a United Kingdom based Communications organisation with 3467 employees and revenues of $13.73 billion, Docusign, a United States based Professional Services organisation with 6838 employees and revenues of $2.98 billion, FloQast, a United States based Professional Services organisation with 650 employees and revenues of $114.0 million and many others.
Contact us if you need a completed and verified list of companies using Influitive Customer Experience Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Influitive Customer Experience Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cisco United Kingdom | Communications | 3467 | $13.7B | United Kingdom | Influitive | Influitive Customer Experience Platform | Customer Experience | 2018 | n/a |
In 2018, Cisco United Kingdom implemented Influitive Customer Experience Platform to power its global advocacy communities and centralize customer engagement activities. The initial launch established an Americas hub in 2018 and formed the foundation for a global customer advocacy and marketing program branded as Cisco Insider and Gateway, designed to recruit advocates, drive event engagement, and surface customer stories across regions.
The deployment of Influitive Customer Experience Platform focused on community management and advocate recruitment capabilities, with configuration of engagement workflows to support event activation and content amplification. Functional capabilities implemented included community engagement orchestration, advocate onboarding and recognition workflows, and mechanisms to capture and surface customer stories for use in marketing and product narratives.
Operational scope covered global marketing, events, and sales enablement functions, with program activities coordinated across regions and an initial operational hub in the Americas. The program influenced sales conversations, supported event participation strategies, and fed product storytelling channels, aligning the Customer Experience application with marketing, events, and product marketing business functions.
Governance and rollout followed a hub and regional coordination model, launching with the Americas hub in 2018 and scaling program practices and community governance globally. The Cisco advocacy program produced high advocate engagement and delivered a multi-million dollar ROI, reflecting outcomes explicitly reported for the Influitive Customer Experience Platform implementation.
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Docusign | Professional Services | 6838 | $3.0B | United States | Influitive | Influitive Customer Experience Platform | Customer Experience | 2012 | n/a |
In 2012, Docusign deployed the Influitive Customer Experience Platform to establish an advocate marketing and community program in the United States. The implementation used Influitive AdvocateHub as the central advocate marketing and community module within the Customer Experience category, with a focus on mobilizing customers for referrals, reviews, and references to support sales and demand generation.
The deployment configured AdvocateHub capabilities for advocate recruitment, campaign orchestration, and reference capture, aligning community-driven referral workflows with marketing and CRM processes. The Influitive Customer Experience Platform was leveraged to create targeted advocate campaigns that directed reviewers and reference opportunities to sales, and to collect testimonials and programmatic references for demand teams.
Integrations were applied to embed advocate-driven activities into Docusign marketing and CRM workflows, enabling sales and demand teams to consume references and captured testimonials. Program governance centralized ownership in marketing with operational coordination for sales enablement, and the advocate marketing program explicitly influenced over $3M in sales pipeline while generating measurable testimonial and reference assets for commercial teams.
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FloQast | Professional Services | 650 | $114M | United States | Influitive | Influitive Customer Experience Platform | Customer Experience | 2022 | n/a |
In 2022, FloQast launched the Influitive Customer Experience Platform to create FloVerse, a customer advocate community for accounting and finance professionals. The Influitive Customer Experience Platform was deployed as a finance and accounting focused community program in the United States, positioned to centralize advocacy, referrals, reviews, and product feedback within a single Customer Experience instance.
The deployment emphasized community management and advocacy capabilities common to Customer Experience platforms, including member registration workflows, challenge and reward mechanics, referral and review capture flows, and feedback channels routed to product and customer-facing teams. Configuration focused on membership lifecycle management, content moderation, and event-level instrumentation to generate advocacy signals for marketing automation and product feedback processes.
Rollout established FloVerse as the operational hub for customer advocacy across customer success, marketing, and product feedback loops targeting accounting and finance customers. The program rapidly grew membership and drove advocacy outcomes, increasing member registration by 105% more customers in month one vs. prior platform, and generated referrals, reviews, and structured product feedback as reported in the customer case.
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