List of InfoBill Suite Customers
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Since 2010, our global team of researchers has been studying InfoBill Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased InfoBill Suite for Subscription and Recurring Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using InfoBill Suite for Subscription and Recurring Billing include: Telikom Papua New Guinea, a Papua New Guinea based Communications organisation with 541 employees and revenues of $50.0 million, Vodafone Samoa, a Samoa based Communications organisation with 200 employees and revenues of $35.0 million, Bluesky Communications American Samoa, a American Samoa based Communications organisation with 150 employees and revenues of $25.0 million, Tonga Communications Tonga, a Tonga based Communications organisation with 300 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using InfoBill Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The InfoBill Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bluesky Communications American Samoa | Communications | 150 | $25M | American Samoa | Informatics | InfoBill Suite | Subscription and Recurring Billing | 2007 | n/a |
In 2007, Bluesky Communications American Samoa implemented the InfoBill Suite from Informatics for Subscription and Recurring Billing, beginning a vendor partnership that the supplier cites as central to Bluesky’s billing operations. The engagement established Informatics AvaBill and InfoBill as the commercial billing backbone for Bluesky’s telecom BSS environment in American Samoa, supporting carrier billing requirements for the operator.
The deployment encompasses vendor-stated module-level usage including billing, customer care, and OSS-BSS capabilities, with configuration focused on subscription lifecycle management, rating and invoicing, and account management workflows typical of a Subscription and Recurring Billing platform. InfoBill Suite is described by the vendor as providing continuous operational billing functions alongside customer care processes, aligning billing events with service usage and customer account records.
Operational coverage is centered on Bluesky’s American Samoa network, where the solution supports finance, customer service, and operations functions for the carrier, and interfaces at the BSS and OSS boundary to align service provisioning with billing events. The implementation is positioned as a carrier-grade billing platform for Bluesky’s local telecom services, operated in concert with Informatics through a long-term vendor relationship.
Governance and ongoing support are vendor-managed, with Informatics reporting long-term operational support and improved billing capabilities as outcomes of the deployment. The vendor statement that AvaBill is integral to Bluesky’s operations underscores sustained vendor engagement for maintenance, upgrades, and operational continuity rather than a one-time rollout.
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Telikom Papua New Guinea | Communications | 541 | $50M | Papua New Guinea | Informatics | InfoBill Suite | Subscription and Recurring Billing | 2009 | n/a |
In 2009 Telikom Papua New Guinea implemented InfoBill Suite from Informatics to support subscription and recurring billing for its telecommunications services. Public-facing employee and project records identify Papua New Guinea operators among Informatics' AvaBill and InfoBill deployments and explicitly name Telecom PNG as an AvaBill customer, indicating InfoBill Suite use in the PNG region.
The InfoBill Suite deployment aligns with the Subscription and Recurring Billing category and was configured to address standard telecom billing workflows. Typical functional modules implemented or in use include subscriber lifecycle management, usage rating and billing, invoice generation, recurring charge scheduling, payment processing, and customer account management, with configuration to support operator tariff and billing cycle requirements.
Operational scope focused on billing, finance, revenue accounting, and customer service functions within Telikom Papua New Guinea, supporting commercial teams responsible for subscription management and invoicing across the operator's PNG footprint. The implementation narrative centers on telecom subscription and recurring billing business functions rather than specific integration points, as public materials do not enumerate system-to-system interfaces.
Specific module assignments and exact program dates are not published in a formal case study, therefore implementation timing and module usage are informed inferences based on vendor and customer references and employee project histories rather than detailed public documentation.
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Tonga Communications Tonga | Communications | 300 | $14M | Tonga | Informatics | InfoBill Suite | Subscription and Recurring Billing | 2007 | n/a |
In 2007, Tonga Communications Corporation implemented Informatics' AvaBill, marketed as InfoBill Suite, to upgrade and automate end-to-end billing for fixed-line, mobile and ISP services. The implementation is categorized as Subscription and Recurring Billing and was publicly reported beginning in 2007.
The InfoBill Suite deployment consolidated convergent telecom billing and customer care capabilities to support rating, invoicing and subscriber account management across multiple service types, based on the announcement and product positioning. Configuration work emphasized convergent rating engines, recurring invoice generation, invoice formatting and customer care workflows to handle adjustments and payment processing.
Operational scope covered TCC's billing and customer service functions for fixed-line, mobile and ISP lines of business, supporting end-to-end subscription lifecycle activities from usage capture through invoice delivery. Public reporting did not enumerate technical integrations, the implementation nevertheless implied centralized billing records and automated invoicing processes across service groups.
Public reporting of the TCC AvaBill implementation in 2007 cited more automated billing, greater flexibility and improved subscriber service, and governance adjustments aligned billing operations and customer care workflows to the new InfoBill Suite. The deployment positioned InfoBill Suite as Tonga Communications Corporation's central Subscription and Recurring Billing platform for monetization and subscriber management.
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Communications | 200 | $35M | Samoa | Informatics | InfoBill Suite | Subscription and Recurring Billing | 2018 | n/a |
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Buyer Intent: Companies Evaluating InfoBill Suite
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