List of Infor CloudSuite Hospitality Customers
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Since 2010, our global team of researchers has been studying Infor CloudSuite Hospitality customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CloudSuite Hospitality for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CloudSuite Hospitality for Hospitality ERP include: Virgin Hotels, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $30.0 million, Attitude Hotels, a Mauritius based Leisure and Hospitality organisation with 1689 employees and revenues of $25.0 million, Legacy Hospitality, a United States based Leisure and Hospitality organisation with 80 employees and revenues of $8.0 million, YO1 Wellness Resort & Spa, a United States based Leisure and Hospitality organisation with 40 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor CloudSuite Hospitality, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Infor CloudSuite Hospitality customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Attitude Hotels | Leisure and Hospitality | 1689 | $25M | Mauritius | Infor | Infor CloudSuite Hospitality | Hospitality ERP | 2018 | n/a |
In 2018, Attitude Hotels implemented Infor CloudSuite Hospitality. Infor CloudSuite Hospitality is a Hospitality ERP deployed across the Mauritian hotel group to standardize operations and improve customer experience.
The implementation consolidated core Hospitality ERP functions, including financial management, property management, inventory and procurement workflows, and centralized reporting for multi-property operations. Configuration work included guest-service interfaces and revenue control processes to align front-of-house and back-office workflows.
Infor CloudSuite Hospitality was deployed alongside SunSystems to support unified financial ledgers and accounting processes, with SunSystems used for finance consolidation while Infor CloudSuite Hospitality provided operational and guest-facing modules. Operational coverage included finance, operations, front office, and guest services across Attitude Hotels properties in Mauritius.
Governance changes accompanied the technical rollout, establishing a common chart of accounts, standardized operational procedures, and a centralized reporting cadence to improve cross-property visibility. Training and phased rollout activities aligned property teams to the new Hospitality ERP processes and embedded consistent operational controls.
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Legacy Hospitality | Leisure and Hospitality | 80 | $8M | United States | Infor | Infor CloudSuite Hospitality | Hospitality ERP | 2012 | n/a |
In 2012, Legacy Hospitality implemented Infor CloudSuite Hospitality. The deployment centralized restaurant and guest operations on a Hospitality ERP platform, establishing Infor CloudSuite Hospitality as the primary system for front of house reservation and seating management.
Configuration work focused on reservation and seating workflows, mobile tablet interfaces, and role based access for servers and managers. The implementation leveraged Hospitality ERP capabilities for centralized booking orchestration, shift and server rotation support, and real time guest status tracking to operationalize front of house routines.
Infor CloudSuite Hospitality was integrated with coordinating software Open Table and Reserve on iPads to manage restaurant influx, organize seating, and create or cancel guest reservations both over the phone and from walk ins. Operational coverage included restaurant front of house teams, servers, and managers across the property, supporting approximately 80 employees in day to day seating and reservation activities.
Governance changes formalized communication protocols between servers and managers to balance server rotation and ensure small and large party needs were met without disrupting other guests, with staff using mobile interfaces to maintain timely seating and proactive guest communication. The configured reservation workflows and tablet access supported the stated operational outcome of timely seating and consistent handling of walk ins and phone bookings.
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Virgin Hotels | Leisure and Hospitality | 300 | $30M | United States | Infor | Infor CloudSuite Hospitality | Hospitality ERP | 2015 | n/a |
In 2015, Virgin Hotels implemented Infor CloudSuite Hospitality. The deployment was positioned as their core Hospitality ERP to centralize property operations under Corporate IT oversight.
Infor CloudSuite Hospitality was configured to support property management workflows and central reservations, and was extended to address finance and procurement operations typical of a Hospitality ERP deployment. Configuration work included rate and inventory controls, guest profile management, and reporting instrumentation for operational visibility. Automation of booking flows and billing reconciliation aligned with hotel operations and corporate finance needs.
The implementation emphasized PMS integration, which Rick Cano, Director of Corporate IT, cited as a critical success factor for the program. Cano said "We made the right choice with Infor HMS, it is a great product and a great team behind it, and without those two you really cannot have successful PMS integration or implementation." Operational coverage included front desk, reservations, revenue operations and corporate finance workflows across Virgin Hotels properties.
Governance centered on Corporate IT ownership for system configuration and vendor collaboration to support ongoing PMS interoperability and rollout consistency. The vendor relationship with Infor was highlighted by Virgin Hotels leadership as instrumental to the implementation and subsequent PMS integration.
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Leisure and Hospitality | 40 | $4M | United States | Infor | Infor CloudSuite Hospitality | Hospitality ERP | 2018 | n/a |
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