List of Informizely Customers
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Since 2010, our global team of researchers has been studying Informizely customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Informizely for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Informizely for Customer Experience include: Microsoft, a United States based Professional Services organisation with 228000 employees and revenues of $320.00 billion, Tesco, a United Kingdom based Retail organisation with 340000 employees and revenues of $93.25 billion, Wise, a United Kingdom based Banking and Financial Services organisation with 4301 employees and revenues of $710.0 million, Avon Protection United Kingdom, a United Kingdom based Aerospace and Defense organisation with 928 employees and revenues of $244.0 million and many others.
Contact us if you need a completed and verified list of companies using Informizely, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Informizely customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avon Protection United Kingdom | Aerospace and Defense | 928 | $244M | United Kingdom | Informizely | Informizely | Customer Experience | 2021 | n/a |
In 2021, Avon Protection United Kingdom implemented Informizely on their website to support web-based Customer Experience initiatives. The deployment placed Informizely as the primary Customer Experience application for on-site feedback capture and visitor interaction on public web pages, enabling structured survey and feedback collection directly within the digital storefront.
Configuration work focused on embedding Informizely survey widgets and feedback forms into product and support pages, configuring targeted feedback flows and event-driven response capture, and surfacing responses to marketing and customer experience personnel for triage. Operational ownership was aligned with digital and marketing teams, with governance centered on content owners and feedback review processes to operationalize insights for product and support functions.
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Microsoft | Professional Services | 228000 | $320.0B | United States | Informizely | Informizely | Customer Experience | 2021 | n/a |
In 2021 Microsoft implemented Informizely to collect product and website feedback via embedded and link surveys across digital properties in the United States. The deployment was oriented to Customer Experience product-insights use, focused on capturing in-app and web feedback to better understand user needs and improve digital experiences. Informizely was configured to run embedded surveys and link-based intercepts, instrumenting web pages and application flows to capture qualitative comments and structured response data for product teams.
Captured feedback was routed into product and UX decision workflows to inform backlog prioritization and user experience refinements, with operational coverage centered on product management, UX research, and digital experience teams. Governance emphasized survey lifecycle management, response triage, and handoff processes so that Informizely data directly informed product and design iterations. Informizely served as the feedback capture layer within Microsoft’s Customer Experience tooling to support continuous product-insights activities.
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Tesco | Retail | 340000 | $93.2B | United Kingdom | Informizely | Informizely | Customer Experience | 2020 | n/a |
In 2020, Tesco implemented Informizely as an on-site feedback layer across its UK retail websites, deploying Informizely website survey widgets to capture in-moment customer responses. This Customer Experience deployment focused on targeted website surveys to collect feedback aimed at improving on-site conversion and user experience.
The implementation configured Informizely survey widgets with targeted trigger rules and segmentation, defining question flows and response capture to surface session-level qualitative insight. Functional capabilities emphasized in-moment feedback collection, branching question logic and campaign targeting to sample distinct page cohorts and journey segments.
Operationally the deployment covered Tesco's UK retail sites and was intended to feed e-commerce, UX and product decision workflows by delivering customer feedback captured during browsing and checkout paths. Responses collected in Informizely were routed into Tesco decision processes for conversion optimization and user experience refinement.
Governance centered on site-level survey configuration, controlled rollouts and sampling rules to manage survey volume and customer experience impact. The stated objective of the Informizely Customer Experience implementation was to capture in-moment feedback and drive conversion improvements for Tesco's UK online retail experience.
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Wise | Banking and Financial Services | 4301 | $710M | United Kingdom | Informizely | Informizely | Customer Experience | 2022 | n/a |
In 2022, Wise implemented Informizely to run NPS and targeted website surveys across its web flows. The Informizely deployment served as a Customer Experience application to gather real-time user feedback for product and customer retention teams in the United Kingdom.
Configuration focused on sampling rules and targeted survey orchestration, using NPS surveys and on-page micro surveys to collect both quantitative scores and qualitative product insights. The implementation emphasized web-based survey instrumentation tied to specific user journeys, enabling contextual feedback capture on onboarding and other critical product flows.
Operational scope covered Wise's UK web properties and routed feedback into product prioritization workflows, establishing feedback triage and response processes for product and customer experience teams. Governance included exposure controls and targeting rules to manage survey frequency and audience segmentation, and configuration to capture NPS scores alongside verbatim responses for downstream analysis. The effort aimed to prioritize product improvements and increase retention by supplying real-time customer insight to cross-functional teams.
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