List of Inopla Cloud-Telefonanlage Customers
Kolln-Reisiek, 25337,
Germany
Since 2010, our global team of researchers has been studying Inopla Cloud-Telefonanlage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inopla Cloud-Telefonanlage for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inopla Cloud-Telefonanlage for PBX, VoiP and Phone Systems include: Onlineprinters, a Germany based Manufacturing organisation with 1700 employees and revenues of $476.0 million, Silbernetz, a Germany based Non Profit organisation with 70 employees and revenues of $18.0 million, R.E. Immo, a Germany based Construction and Real Estate organisation with 22 employees and revenues of $6.0 million and many others.
Contact us if you need a completed and verified list of companies using Inopla Cloud-Telefonanlage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Onlineprinters | Manufacturing | 1700 | $476M | Germany | Inopla | Inopla Cloud-Telefonanlage | PBX, VoiP and Phone Systems | 2014 | n/a |
In 2014, Onlineprinters implemented the Inopla Cloud-Telefonanlage to support 24/7 customer reachability across its European operations. The Inopla Cloud-Telefonanlage is categorized as PBX, VoiP and Phone Systems and was provisioned to handle high-volume inbound traffic for ordering and support channels.
The deployment combined a cloud PBX foundation with automatic call distribution ACD functionality, MS Teams integration for agent presence and call handoff, and API connections to enable CRM-aware routing. Configuration work focused on queuing logic, priority routing for hotline scenarios, and centralized number management to unify inbound handling across sites.
Operational coverage targeted customer service and CRM teams across Germany and broader Europe, enabling continuous hotline availability and coordinated call routing for cross-border inbound flows. API integrations passed caller context into customer service workflows to support agent routing and reduce manual lookups.
Governance included centralized configuration of ACD rules and phone system provisioning, with operational handoffs to service desks for round the clock staffing and queue management. The implementation improved hotline availability and call routing for customer service and CRM while aligning the Inopla Cloud-Telefonanlage with Onlineprinters enterprise support workflows.
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R.E. Immo | Construction and Real Estate | 22 | $6M | Germany | Inopla | Inopla Cloud-Telefonanlage | PBX, VoiP and Phone Systems | 2017 | n/a |
In 2017, R. E. Immo implemented the Inopla Cloud-Telefonanlage. The Inopla Cloud-Telefonanlage is categorized as PBX, VoiP and Phone Systems and was deployed to improve telephone reachability for property-management operations and tenant and customer inquiries across the companys Germany-based offices.
The deployment used a Cloud PBX architecture with Microsoft Teams integration and Click2Call capability, and delivered a user-friendly dashboard that simplified telephony management. Functional configuration emphasized centralized call routing, unified dialling through Teams integration, and administrative controls exposed via the Inopla dashboard to streamline everyday telephony workflows.
Operational coverage targeted property management and tenant service teams in Germany, consolidating telephony configuration and user-level calling workflows under the cloud service. Governance and rollout oriented administration toward a single dashboard, reducing local phone configuration complexity and improving reachability for client-facing business functions.
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Silbernetz | Non Profit | 70 | $18M | Germany | Inopla | Inopla Cloud-Telefonanlage | PBX, VoiP and Phone Systems | 2017 | n/a |
In 2017, Silbernetz implemented Inopla Cloud-Telefonanlage as its PBX, VoiP and Phone Systems solution to build a dedicated call center for the nationwide Silbertelefon hotline serving older adults. The Inopla Cloud-Telefonanlage and Cloud ACD were provisioned to deliver core telephony infrastructure and inbound queue management, enabling rapid setup of a staffed contact center and simplified provisioning of volunteer agent endpoints.
The deployment combined Cloud PBX, Cloud ACD, IVR and the CallConnect API, configured to support dynamic call distribution, IVR-led triage and programmatic call handling for volunteer agents. Operational scope covered the Germany-based Silbertelefon service, impacting call center operations, volunteer management and hotline reachability, and the configuration supported high call volumes while making the social service operationally scalable and more reachable.
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