List of Inovalon ABILITY EASE Medicare Customers
Bowie, 20716, MD,
United States
Since 2010, our global team of researchers has been studying Inovalon ABILITY EASE Medicare customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inovalon ABILITY EASE Medicare for Revenue Cycle Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inovalon ABILITY EASE Medicare for Revenue Cycle Management include: Personal Touch Home Care, a United States based Healthcare organisation with 2500 employees and revenues of $1.00 billion, St. Joseph Holdings, a United States based Healthcare organisation with 1000 employees and revenues of $250.0 million, Southern Cross Care Southern Cross Care (SA, NT & VIC), a Australia based Healthcare organisation with 2885 employees and revenues of $169.0 million, Xtend Healthcare, LLC, a United States based Healthcare organisation with 500 employees and revenues of $150.0 million and many others.
Contact us if you need a completed and verified list of companies using Inovalon ABILITY EASE Medicare, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Inovalon ABILITY EASE Medicare customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Personal Touch Home Care | Healthcare | 2500 | $1.0B | United States | Inovalon | Inovalon ABILITY EASE Medicare | Revenue Cycle Management | 2018 | n/a |
In 2018, Personal Touch Home Care implemented Inovalon ABILITY EASE Medicare for Revenue Cycle Management. The deployment centralized case planning and billing workflows, configuring Inovalon ABILITY EASE Medicare to support case plan creation, billing configuration, and eligibility verification across clinical intake and revenue cycle teams. Implementation work focused on mapping intake to billing handoffs and enabling daily operational reporting for frontline supervisors and billing staff.
Operational processes were developed to create and analyze daily reports on referrals and admissions received from hospitals, facilities, and vendors, leveraging the platform reporting capabilities to drive admission routing and billing readiness. The organization oversaw verification of clients financial options toward coverage for services through Epaces and Ease Medicare, and managed care portals as part of intake and utilization workflows. Governance changes formalized roles for referral intake, billing reconciliation, and care coordination to align platform outputs with operational decision making.
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Southern Cross Care Southern Cross Care (SA, NT & VIC) | Healthcare | 2885 | $169M | Australia | Inovalon | Inovalon ABILITY EASE Medicare | Revenue Cycle Management | 2017 | n/a |
In 2017, Southern Cross Care (SA, NT & VIC) implemented Inovalon ABILITY EASE Medicare in the Revenue Cycle Management category to centralize Medicare claims and aged care billing workflows. The deployment targeted finance and revenue operations across Southern Cross Care sites in South Australia, Northern Territory and Victoria, with an operational focus on Medicare claims processing, payment allocation and month end reconciliation for aged care services.
Inovalon ABILITY EASE Medicare was configured to support core Revenue Cycle Management functions including claims submission and tracking, payment allocation to invoices, reconciliation of complex Medicare monthly statements and reporting to finance stakeholders. The implementation included automation of data extraction using XML feeds from the Medicare website to feed reconciliation routines and to accelerate finalisation of discharged client accounts.
The solution was integrated with existing operational systems named in internal processes, specifically Procura for resident accounting and Microsoft Dynamics Great Plains for wider financial reporting, and exchanged data with the Medicare website via XML files. Operational use extended across finance teams, care managers and Finance Business Partners, and required routine interaction with the Department of Human Services to resolve statement variances and payment issues.
Governance changes emphasized centralized reconciliation workflows, formal communication paths between finance, care management and external payers, and a documented process for finalising discharged client accounts. Explicit outcomes recorded during the engagement included a redesigned method for finalising discharged client accounts and the creation of linked Excel to XML data retrieval that reduced duplicate effort when pulling funding data from Medicare.
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St. Joseph Holdings | Healthcare | 1000 | $250M | United States | Inovalon | Inovalon ABILITY EASE Medicare | Revenue Cycle Management | 2019 | n/a |
In 2019 St. Joseph Holdings implemented Inovalon ABILITY EASE Medicare as part of its Revenue Cycle Management tooling to support patient access and intake workflows. The Inovalon ABILITY EASE Medicare deployment focused on Medicare and Medicare Advantage eligibility verification, enabling intake staff to determine coverage at the time of referral instead of waiting for the scheduled intake meeting.
The implementation concentrated on front end eligibility verification and referral handling, with the Inovalon ABILITY EASE Medicare capability embedded into phone and intake processes used by facilities and physician offices. Operational scope included patient access and clinical intake teams, and the change restructured intake workflow to route patients only after eligibility was established, improving coordination between referring sites and the hospice intake function.
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Xtend Healthcare, LLC | Healthcare | 500 | $150M | United States | Inovalon | Inovalon ABILITY EASE Medicare | Revenue Cycle Management | 2014 | n/a |
In 2014, Xtend Healthcare, LLC implemented Inovalon ABILITY EASE Medicare to support its Medicare Billing Follow up team. The deployment was scoped to Revenue Cycle Management and focused on centralizing Medicare follow-up processes, case management, and day-to-day billing workflows for the organization.
Configuration emphasized core Revenue Cycle Management capabilities typical for Medicare follow-up, including structured follow-up work queues, case and task management, configurable business rules for adjudication and escalation, and denial handling workflows. The implementation of Inovalon ABILITY EASE Medicare included automation of routine follow-up tasks and standardized documentation fields to enforce consistent nurse and billing coordinator handoffs.
Operational coverage was targeted at the Medicare Billing Follow up team within Xtend Healthcare, LLC and extended to accounts receivable and billing operations that support Medicare claims. Role-based access controls and audit trails were established to align system access with revenue cycle responsibilities and to support compliance and operational oversight.
Governance centered on revenue cycle ownership for ongoing configuration and process control, with a formalized rollout and training program for the Medicare follow-up staff. Change management activities focused on embedding new workflow rules, queue models, and escalation paths into existing billing operations to institutionalize consistent Medicare claim follow-up practices.
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Buyer Intent: Companies Evaluating Inovalon ABILITY EASE Medicare
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