List of Insocial Employee Experience Customers
Delft, 2611 AM,
Netherlands
Since 2010, our global team of researchers has been studying Insocial Employee Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Insocial Employee Experience for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Insocial Employee Experience for Employee Experience include: VodafoneZiggo, a Netherlands based Communications organisation with 7000 employees and revenues of $1.75 billion, Stichting Reinier De Graaf Groep, a Netherlands based Healthcare organisation with 2270 employees and revenues of $384.7 million, ArboUnie, a Netherlands based Healthcare organisation with 833 employees and revenues of $180.0 million and many others.
Contact us if you need a completed and verified list of companies using Insocial Employee Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Insocial Employee Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ArboUnie | Healthcare | 833 | $180M | Netherlands | Insocial | Insocial Employee Experience | Employee Experience | 2021 | n/a |
In 2021 ArboUnie deployed Insocial Employee Experience to collect feedback after IT service tickets and other internal service interactions. The deployment targeted service quality and employee engagement across ArboUnie operations in the Netherlands, with an initial pilot focused on IT service management and internal support groups.
The Insocial Employee Experience instance was configured to trigger post-interaction feedback requests tied to ticket lifecycle events and to capture short-form survey responses and qualitative comments. Configuration emphasized lightweight touchpoints and automated solicitation to increase response rates, aligning feedback capture with standard Employee Experience workflows and usability issue detection.
The implementation integrated directly with TOPdesk to automate feedback collection at ticket closure, enabling responses to be correlated with specific service interactions and ticket metadata. Operational coverage included IT service teams and other internal service providers within ArboUnie in the Netherlands, feeding structured feedback into existing service improvement processes.
The pilot increased monthly feedback from roughly ten responses to about one hundred and helped ArboUnie identify usability issues and make measurable service improvements. Governance centered on creating a feedback loop between Insocial reports and IT teams for remediation and iterative service adjustments, supporting ongoing improvements in service quality and employee engagement.
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Stichting Reinier De Graaf Groep | Healthcare | 2270 | $385M | Netherlands | Insocial | Insocial Employee Experience | Employee Experience | 2021 | n/a |
In 2021, Stichting Reinier De Graaf Groep implemented Insocial Employee Experience as a continuous feedback platform, categorized as Employee Experience. The deployment integrated Insocial Employee Experience with TOPdesk to enable ticket-triggered feedback flows across the hospital in the Netherlands, converting an annual staff survey cadence into ongoing service quality measurement for IT and operations teams.
Insocial was configured to dispatch surveys automatically from TOPdesk tickets, capture response data continuously, and surface ongoing trends and themes for internal service quality monitoring. Operational coverage targeted hospital IT and operations functions, and the implementation provided teams with higher response volumes and continuous trend visibility so they could prioritize improvements and better manage stakeholder expectations.
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VodafoneZiggo | Communications | 7000 | $1.8B | Netherlands | Insocial | Insocial Employee Experience | Employee Experience | 2021 | n/a |
In 2021, VodafoneZiggo piloted and implemented Insocial Employee Experience to measure colleague satisfaction with HR and payroll service tickets in the Netherlands. The deployment targeted internal HR and service area workflows, capturing post-case feedback on employee interactions with HR and payroll case handling.
VodafoneZiggo configured Insocial Employee Experience to collect immediate feedback and translate survey responses into actionable insights, with explicit capability to flag low-score cases for proactive follow-up. Functional emphasis was on satisfaction measurement, real-time feedback collection, and triggering follow-up workflows to address underperforming cases and shorten case-handling cycles.
The pilot delivered immediate feedback and actionable insights, prompting VodafoneZiggo to continue using Insocial Employee Experience to improve employee experience and case-handling times. Operational ownership sat with HR and service operations, and the tool was embedded into case closure workflows and follow-up governance to ensure remediation on low satisfaction signals.
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