List of Inspiretec Reservation Customers
Cardiff, CF23 8HA,
United Kingdom
Since 2010, our global team of researchers has been studying Inspiretec Reservation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Inspiretec Reservation for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Inspiretec Reservation for Reservation and Booking Management include: Travelopia, a United Kingdom based Professional Services organisation with 2263 employees and revenues of $1.00 billion, Travelbag, a United Kingdom based Professional Services organisation with 154 employees and revenues of $228.8 million, Caravan And Motorhome Club United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 900 employees and revenues of $125.0 million and many others.
Contact us if you need a completed and verified list of companies using Inspiretec Reservation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Inspiretec Reservation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Caravan And Motorhome Club United Kingdom | Leisure and Hospitality | 900 | $125M | United Kingdom | Inspiretec | Inspiretec Reservation | Reservation and Booking Management | 2017 | n/a |
In 2017, Caravan And Motorhome Club United Kingdom implemented Inspiretec Reservation in the Reservation and Booking Management category to support its large UK call centre and unify online and offline booking channels for members. The deployment focused on member reservations and call centre booking operations, aligning web booking flows and agent-assisted workflows under a single booking platform.
Inspiretec Reservation was configured with a high-performance connector for real-time ferry and tunnel availability and a new web booking experience. Functional capabilities implemented included enhanced member search, dynamic pricing accuracy controls, and features to increase booking flexibility across channels, with the booking engine orchestrating synchronous availability and pricing queries for both web and agent sessions.
Integrations centered on the real-time ferry and tunnel availability connector and the unified channel architecture that linked the public web storefront to the UK call centre booking environment. Operational coverage emphasized member services and reservations teams across the United Kingdom, with rollout and governance focused on standardizing agent workflows and web booking processes, improving member search, pricing accuracy and booking flexibility as stated in the deployment notes.
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Travelbag | Professional Services | 154 | $229M | United Kingdom | Inspiretec | Inspiretec Reservation | Reservation and Booking Management | 2021 | n/a |
In 2021 Travelbag implemented Inspiretec Reservation in the Reservation and Booking Management category to consolidate booking workflows and improve lead handling. The deployment centered on pairing Inspiretec CRM with the existing Inspiretec Reservations booking platform to create a synchronized customer and booking record across sales and reservations functions.
The implementation included CRM lead management and enquiry prioritisation workflows, and configuration of the booking engine to surface real time customer details to sales agents. Inspiretec Reservation provided instant access to customer information and enquiry context, enabling telephone and web inquiry handling to be routed and prioritized within the same Reservation and Booking Management environment.
Integrations were explicit between Inspiretec CRM and the Inspiretec Reservations booking platform, linking web enquiry capture to the CRM lead pipeline and to booking record creation. Operational coverage focused on Travelbag’s UK sales and reservations teams, with the integrated CRM and reservation platform supporting enquiry intake, prioritisation, and booking conversion processes.
Governance changes emphasized centralized enquiry handling and standardized prioritisation workflows to improve sales efficiency and booking throughput. The integrated deployment delivered improved enquiry prioritisation and instant customer data visibility, and Travelbag reported approximately a 5 percent uplift in web enquiry booking conversions following the integration of CRM and the Inspiretec Reservations booking platform.
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Travelopia | Professional Services | 2263 | $1.0B | United Kingdom | Inspiretec | Inspiretec Reservation | Reservation and Booking Management | 2020 | n/a |
In 2020, Travelopia implemented Inspiretec Reservation as part of a combined CRM and reservations deployment in the Reservation and Booking Management category. Travelopia deployed Inspiretec as its CRM platform that works hand-in-hand with Inspiretec Reservation to manage search, quote and book workflows across multiple specialist UK brands.
The implementation focused on Reservations integration and customer data consolidation to create an omnichannel view of the customer. Functional capabilities implemented included search and quote orchestration, booking workflow management and consolidated customer records for enquiry handling, enabling end to end enquiry to booking workflow continuity.
Integration architecture emphasized tight coupling between the Inspiretec CRM instance and Inspiretec Reservation, with the Reservations integration module orchestrating quote generation and booking state transitions. Operational coverage centered on CRM and reservations teams across Travelopia’s UK specialist brands, providing a single customer timeline used by sales and customer service functions.
Governance was structured around centralized SLA monitoring and reporting, with real-time SLA reporting and conversion tracking surfaced from the Reservations integration module. The deployment delivered an omnichannel customer view, improved enquiry to booking workflows and better conversion tracking as described in the case study.
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