List of Instabot Customers
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United States
Since 2010, our global team of researchers has been studying Instabot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Instabot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Instabot for Chatbots and Conversational AI include: Kubota Tractor Corporation, a United States based Manufacturing organisation with 5542 employees and revenues of $5.56 billion, Jashanmal National Company LLC, a United Arab Emirates based Retail organisation with 10000 employees and revenues of $5.00 billion, PRA Health Sciences, a United States based Life Sciences organisation with 18100 employees and revenues of $3.18 billion, Parexel, a United States based Life Sciences organisation with 24000 employees and revenues of $3.00 billion, Quectel, a China based Communications organisation with 4694 employees and revenues of $2.58 billion and many others.
Contact us if you need a completed and verified list of companies using Instabot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Instabot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A. J. Antunes & Co. | Manufacturing | 200 | $30M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2020 | n/a |
In 2020, A. J. Antunes & Co. deployed Instabot on its public website to introduce conversational self-service for customers. Instabot was implemented as a Chatbots and Conversational AI solution and embedded as a client-side web chat widget with a cloud-hosted conversational layer to handle live interactions and automated workflows.
The implementation centered on conversational modules for FAQ automation, lead capture through guided forms, and scripted handoff paths to internal teams, supporting sales, customer service, and product support functions within the companys online presence. Governance covered content and conversation flow management, iterative training based on chat transcripts, and staged rollout across customer-facing pages, aligning the Instabot deployment with web channel operations and support process workflows.
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Adoption Center For Family Building | Healthcare | 12 | $2M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Adoption Center For Family Building deployed Instabot as an on-site conversational interface under the Chatbots and Conversational AI category on its public website. The implementation embeds Instabot as a web chat widget to manage prospective parent engagement, handle common patient questions, and provide initial intake capabilities for the center’s small, 12-person operation. The configuration focuses on conversation flow design, guided form-based lead capture, and a managed knowledge base to surface responses to frequently asked questions and appointment inquiries. Operational coverage targets front-office, patient intake, and marketing-related functions, with conversational content and routing rules administered by internal staff. Governance is maintained through the website console where the center updates dialogue trees and form fields, and inbound interactions are escalated to staff via email and existing internal workflows, keeping the deployment centered on web-based patient engagement rather than backend clinical systems.
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Advantage Mediation | Professional Services | 10 | $1M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Advantage Mediation deployed Instabot, adopting Chatbots and Conversational AI on its public website to handle client engagement and initial intake. Instabot is implemented as an embeddable cloud hosted chat widget configured for a small professional services firm with approximately 10 employees, and it is active on mediationadvantage.com. The conversational implementation centralizes client intake prompts, appointment scheduling prompts, frequently asked question responses, and structured lead capture workflows within an on page conversational interface.
The deployment architecture uses a lightweight JavaScript front end embed with remote conversational logic managed through the Instabot administrative console, avoiding on premise infrastructure. Operational scope targets client intake and virtual front desk functions, supporting intake, preliminary screening, and client engagement workflows that are routed to staff for follow up. Governance is maintained by Advantage Mediation staff who perform iterative conversational script updates and response rule tuning through the Instabot interface to refine interactions over time.
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Agilex Biolabs Australia | Life Sciences | 180 | $30M | Australia | Instabot | Instabot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Agilex Biolabs Australia deployed Instabot on its public website. Instabot is implemented as a Chatbots and Conversational AI solution to surface automated conversational entry points for visitors and capture initial contact intent from prospective clients.
The deployment focuses on conversational flow configuration and knowledge-driven FAQ automation, with Instabot workflows designed to qualify inbound inquiries, capture contact details, and route or surface follow up actions inside the bot experience. Configuration work emphasized intent mapping, scripted responses, form-based lead capture, and an administrative console for updating conversation content and behavior.
Operational coverage is the customer-facing web channel, where Instabot handles first-touch interactions for sales, marketing, and client support functions. Governance and operating practices center on a small cross-functional content review process that maintains conversation scripts and periodically updates knowledge responses, with usage telemetry monitored through Instabot’s reporting capabilities to inform iterative tuning.
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Aidan Taylor | Professional Services | 10 | $2M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Aidan Taylor implemented Instabot on its website as a customer-facing conversational layer for the professional services firm. The implementation uses Instabot as an embedded SaaS chat widget to manage initial client inquiries and basic lead capture on the public site.
Instabot is configured to deliver conversational forms, FAQ automation, and preliminary qualification workflows consistent with Chatbots and Conversational AI implementations. Configuration emphasizes scripted dialogue trees, response routing to email or manual follow up, and basic session-level analytics to inform iterative content updates.
Operational scope is limited to the public website and supports sales and client intake functions for a 10 employee firm, with day-to-day configuration and content tuning managed internally. Governance follows a lightweight, iterative update model rather than formalized enterprise change control, aligning with typical small firm deployments of Chatbots and Conversational AI.
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Automotive | 28 | $3M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2019 | n/a |
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Non Profit | 40 | $5M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 11 | $1M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 200 | $26M | New Zealand | Instabot | Instabot | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 10 | $1M | United States | Instabot | Instabot | Chatbots and Conversational AI | 2019 | n/a |
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Buyer Intent: Companies Evaluating Instabot
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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